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Rated 4.6 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Great Value! Our second time at this hotel.Friendly and courteous front desk staff always feel like they are truly there to make you happy and take care of all your needs.Breakfast staff always greeted us with a good morning and a smile.Love this hotel!!! Will be back! December 26, 2013
Rated 5.0 out of 5.0 by Perfect accommodations for business traveler I truly felt like their guest. I will be using this hotel for personal trips as well. An extra bonus is the location was perfect for work purposes and enjoying all the area has to offer. December 20, 2013
Rated 5.0 out of 5.0 by Love the room!!! Great place to stay when in Houston. Drove down from Dallas to see the sights and stayed here and it was a great place to stay. I will definitely stay here again. Only downfall was the access road was a bit hard to maneuver around so we had to drive through the parking lots of nearby stores to get to other locations. Not real damper on the time spent there. December 14, 2013
Rated 5.0 out of 5.0 Excellent as always with Holiday Inn Express The stay was great as always with HI Express. Thanks again December 11, 2013
Rated 5.0 out of 5.0 by Excellent place to stay! Stayed during the Thanksgiving Holiday and we were very happy. Nice, clean rooms, totally non-smoking which we really appreciate. All the staff greeted you and asked if they could do anything for you. The lady on breakfast duty worked really hard and kept everything stocked and clean. She spoke with every person who came in. We will definitely return here. December 4, 2013
Rated 1.0 out of 5.0 by The Little Things DO Matter There were so many little problems that when you add them all up they point to bigger issues with this property. Then, when I pointed them all out to the staff they said they would fix them and take care of me and refund pints to my account only to fumble the ball again and kick iot down the field. Bad hotel, worse staff, and overall a place to avoid if at all possible. November 15, 2013
Rated 5.0 out of 5.0 by Great Hotel We were going on a curise with 30 people. This hotel was excellent. The rooms were clean and the staff was really friendly. The breakfast was okay but it was free. We're going on another cruise next year and we'll be staying here again. November 13, 2013
Rated 5.0 out of 5.0 by Great find! Tucked away near the Freeway, you wouldn't notice it unless you were looking for it, but this Holiday Inn Express is a good example of exactly how good the chain is. Reasonable pricing, good service, and rapid check out make this is a great option that I intend to use next time I'm in Houston. November 11, 2013
Rated 5.0 out of 5.0 by Really good experience The staff was very friendly and the hotel is extremely clean and well located. October 22, 2013
Rated 5.0 out of 5.0 by Comfortable beds The house keepers were awesome and everyone was friendly I would stay her again NO COMPLAINTS October 20, 2013
Rated 4.0 out of 5.0 by Good location Good location, just off I-45; close to shopping and food. Nice pool area with cabanas and hot tub. Would have enjoyed a shuttle service, but if the weather is nice it's an easy walk to shops. October 11, 2013
Rated 5.0 out of 5.0 by Great Service Very convenient locationfor NASA area..Very clean and safe. October 7, 2013
Rated 5.0 out of 5.0 by Great choice Excellent choice & close to my aunt, interstate, NASA, MInute Maid Park, the bays, shopping, food & gas. Only rated food as good due to I'm suppose to watch my salt intake & breakfast foods were good, but were mostly foods that are loaded with sodium. Holiday Inn West Amarillo had much better selection of healthy fruit/fruit salads. September 22, 2013
Rated 5.0 out of 5.0 by Very relaxing I loved staying here. It was like a home away from home. The beds were very comfortable, the staff was excellent, and I loved the high-def TV's. The location is great as well. September 4, 2013
Rated 4.0 out of 5.0 by Excellent customer care Not long after checking in, I realized that one side of the building is a bit quieter than the other (due to the locality of Route 45). I requested a change to another room, also to change from two queen beds to one king bed. Blanca at the front desk was very accommodating and helped me transition to this new room. My stay was very enjoyable. September 2, 2013
Rated 4.0 out of 5.0 by Traffic problem The exit from the hotel to the outer road during commute time was terrible. Traffic just kept coming and coming and coming with not even the smallest break to get onto the outer road. We finally just had to gun it and hope that no one would rear end us. The only other exit was on a dirt road through the back of a shopping mall. Otherwise the hotel was great. August 28, 2013
Rated 5.0 out of 5.0 by Surprise for me Place is comfortable, clean, neat and relaxing. Staff is very welcoming and warm. The toiletries were a surprise for me since i was not expecting my favorite scent. Love this little detail during my stay. August 27, 2013
Rated 5.0 out of 5.0 by Great stay nice, entrance is kind of awkward to find. the lay out was nice and clean. August 26, 2013
Rated 1.0 out of 5.0 by Terrible Front Desk Service It does not worth to stay here, because the front desk personnel is not well trained in particular when speaking about recognizing an IHG Priority member, At the time I arrived it I was treated not good, nor they even want to share a bottle of water for my partner staying with me. Although later on they recognized the error, for me I would not like to stay here again, it is a petty when a place gives a job to a person like "sheila" or something as a frost desk attendant if she does not have a clue about customer service nor customer relationship management. August 26, 2013
Rated 5.0 out of 5.0 by Great Place and Friendly Management Great place for the location and cost involved. Clean rooms and decent breakfast for this rate. I will be back to this place on my next visit to Keemah. August 23, 2013
Rated 5.0 out of 5.0 by Strange access instructions but excellent once you arrive! Very happy with hotel, comfortable rooms, views of deer in wooded area behind hotel. Breakfast fine, clean, spacious pool area with cabanas for shade. Access from Interstate south most confusing...directions on web say junction 25 but this is coned off...need to use junct 26 then follow frontage road. Traveling North difficult for the geographically challenged to find turn around till junct 30. A good stay though . August 21, 2013
Rated 5.0 out of 5.0 by Great Hotel and Location My family and I just spent 6 days here and had a wonderful experience. Staff was super friendly, breakfast was great with great choices every morning. From the lobby to the room had a good clean smell, which is important to me. The location was great for us because we were visiting areas of Houston, NASA, Kemah, and Galveston. The kids loved the pool area and I enjoyed the hot tub in the evenings. Would definitely stay here again. August 19, 2013
Rated 5.0 out of 5.0 by Enjoyed Our Stay!! I have extreme OCD, so cleanliness is of the utmost importance to me. Trust me, this place was clean from the moment you step through the front doors. If your looking for a great place to stay near Kemah Boardwalk, or the Space Center this is the one!! My only complaint was the breakfast was not good at all, tasted like it come from a convenience store. Even though the breakfast was not so good, I would stay again in a heart beat. I will get my breakfast somewhere else to enjoy the friendly, clean atmosphere!! August 16, 2013
Rated 5.0 out of 5.0 by Space Center Package We purchased the Space Center Package, with a suite we received 4 tickets to NASA. Our room was clean and very comfortable. Pool and Spa were extremely nice and relaxing. Hotel is close to many other sites besides the Space Center. August 14, 2013
Rated 5.0 out of 5.0 by Comfortable Stay We were in Houston with our 13 year old grandson. This Holiday Inn Express is conveniently located for visits to San Jacinto Monument/Battleship, Galveston Beach and Houston. It was quiet and the staff members were wonderful. August 14, 2013
Rated 5.0 out of 5.0 by Great stay, slept great. Wonderful staff, great accomadations for the price. Love the brerakfast. The room with the king size bed was very spacious. Will always stay at a Holiday Inn Express August 13, 2013
Rated 5.0 out of 5.0 by Very Comfortable Beds and cleaness A little hard to find the hotel address, my tom-tom gps, has not registered the address. Access is by a small road perpendicular to the 45, to the right. I loved the cleanness of beds and pillows, new towels in the room. Definitely I recommend this hotel. August 12, 2013
Rated 3.0 out of 5.0 by Nice hotel, but somewhat disappointed We were only staying for one night, and after eight hours in the car, we were looking forward to a swim. The pool was closed for water testing. The staff tried to remedy our situation by extending our check out time; however, our schedule did not allow for that. Therefore, they allowed our two children to get a free drink and snack. I would have preferred a small discount to our bill instead. The other disappointment was the suite. I expect a suite to have to separate rooms with two televisions. This one was just one big room with only one tv. Other than these two issues, it was a nice hotel. August 10, 2013
Rated 5.0 out of 5.0 by Great location Excellent, clean and friendly hotel We were on the 3rd floor and it was a little noisy August 10, 2013
Rated 5.0 out of 5.0 by Relaxing and quiet Comfortable beds and no noise from upstairs or the hallway. August 8, 2013
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