Rated 4.4 out of 5 by 123
Rated 3.0 out of 5.0 by Stayover Housekeeping needs improvement
The hotel and breakfast was fine. But the housekeeping conditions were below average.
December 13, 2014
Rated 5.0 out of 5.0 by cincywanderer Comfortable, Clean and Functional
Facility feels new and covers all basic needs - exercise, leisure, comfortable rooms. Only suggestion is that it was rather full when there and pool area could have been kept more tidy.
December 11, 2014
Rated 5.0 out of 5.0 by Peg13 Just right for business travel
Very comfortable room, clean, well appointed. Good internet. Great breakfast. Ample parking. Close to both business location and shopping, restaurants. Staff was helpful and pleasant.
December 9, 2014
Rated 5.0 out of 5.0 by Vestax PS3 wireless issues
Overall great just fyi if hooking up a PS3 it's very difficult to contact provider and find someone who will fix the issue for you.
December 4, 2014
Rated 5.0 out of 5.0 by Tommy 1948 Class act
Class management and staff along with a very restful hotel for business and pleasure.
December 1, 2014
Rated 5.0 out of 5.0 by dimndrok Conveniently located, clean hotel
Whenever we visit the Webster/Rochester area, we stay at this Holiday Inn Express. It is conveniently located right off 104 with an indoor swimming pool and is clean and has friendly staff and free breakfast. The beds are comfortable and the bathrooms are clean. Wouldn't consider staying anywhere else for our yearly visit.
November 22, 2014
Rated 2.0 out of 5.0 by TravelforBusiness112014 Avoid
Staff was very young and inexperienced. Were incapable of correcting the errors on the bill. Breakfast was unavailable in the morning. Hotel had children racing up and down the corridors for over an hour after 10pm. Waited over 10 minutes for morning checkout staff to try to figure out how to correct the bill. Very unpleasant attitude of staff - they appeared "put out" that I would wish a correct bill in my hands when I checked out - kept trying to tell me they would "email" it to me later in the day.
November 20, 2014
Rated 5.0 out of 5.0 by Dot G. Very Accomodating
I stay at this hotel 3 times per year with a group. It is always clean, efficiently run and the staff is very helpful and friendly.
November 11, 2014