Rated 4.3 out of 5 by 183
Rated 3.0 out of 5.0 by ssehlin21 not recognized for my loyalty to hotel chain
The maid came into our room at 830 am and didn't even knock just walked right in. We were checking out that day so there was no reason she should have even come in. There was no soap in our room. I am a platinum member wasn't offered my points or a goodie bag, room upgrade anything.
April 20, 2015
Rated 5.0 out of 5.0 by Helena68 LOVED IT!!!
I love staying here!
The staff are so friendly and nice!
The hotel is clean and quiet and nicely updated.
April 18, 2015
Rated 5.0 out of 5.0 by Bernard69 Extremely Helpful Staff, Excellent Service
I must admit I was and am quite impressed by the helpful staff. They go way be on the norm to make ones stay pleasant.
I spilled my Orange juice on the counter and the lady in the kitchen was right there to help clean it up and was so nice about it. It was not one of my graceful times it would appear and her name was Carol and she was so nice and helpful all I can say is THANK YOU.
Guess that accidents happens, but my point is the staff was so helpful in cleaning up the mess I made (Yes I know most people would not write about their spills). Just trying to show these people really do take good care of their guest.
They take it real personnel to make people feel comfortable.
Thank You to a wonderful Staff.
April 18, 2015
Rated 5.0 out of 5.0 by Bernard69 Very Pleasent Stay
Wow, I sure was impressed by the new dress code at the Holiday Express.
Looks very professional and attractive.
These people go to any lengths to improve your stay and make on feel comfortable.
Very highly recommended by me.
April 11, 2015
Rated 5.0 out of 5.0 by SQUADMama Comfortable bed and great service
The Customer Care was on par with a 5 Star Hotel from check in to check out. Hotel guest comfort, safety and needs were addressed professionally and in a friendly manner.
April 9, 2015
Rated 5.0 out of 5.0 by Skippy51 Wenatchee Holiday Inn Express
The staff is very friendly and always available to help out. The rooms are clean and the bed was comfortable.
April 8, 2015
Rated 5.0 out of 5.0 by Capt 110 The staff was very friendly and extremely helpful
My stay at the hotel was for four nights. The staff was very friendly. The room was clean, quiet, and the service was excellant.
March 31, 2015
Rated 5.0 out of 5.0 by Road Tripping Road Trip
I took a last minute road trip across the Washington State. I stayed in two Holiday Inn Express Hotels, Both provided great service. Wenatchee Holiday Inn Express was my last stop before heading home. The front desk staff was very helpful, answered my questions and explained things well. Enjoyed the lite dinner provided, make your own sandwiches and a glass of wine. Continental breakfast is always a bonus when traveling, They always have many options. Very friendly staff from the front desk, housekeeping, maintenance.....anyone I passed greeted me with a "Hello", "Good evening", "Have a great day".... when I was headed out.
March 30, 2015