Rated 4.2 out of 5 by 62
Rated 5.0 out of 5.0 by ScooterV Convenient and comfortable
Great spot. Stayed to access Leavenworth weekend vacation. Very comfortable, nice room, very pleasant staff. Thanks!
May 4, 2013
Rated 2.0 out of 5.0 by Travel101 Never Again!
I chose this hotel based upon the reviews online and it was a huge mistake. From the outside, the property is very nice but the rooms are another story.
My room was the equivalent to a Motel 6 with the exception of it having a hot tub. The desk was filthy with coffee and food stains, the bed was old and creaked and the hot tub had stained grout and hair inside it. Upon complaining to the front desk, I was given the exact same room on the second floor, still the same nasty experience.
The staff gave me a $20 credit which of course my company benefited from, I received an apology. Normally I stay at the Spring Hill Suites and will be from now on.
April 30, 2013
Rated 5.0 out of 5.0 by dhardy Thank you
I actually lost some medication. But even though they were unable to find it (probably left it somewhere else). They called and told me they had searched the room and spoken with housekeeping, but couldn't find it.
I appreciated the extra effort it took to call me back! Loved the people there and the experience.
April 26, 2013
Rated 5.0 out of 5.0 by Irishevox Hunting stay
I usually stay here when i go hunting. it is close to the area i hunt. The staff if extremely nice and helpful. Brooke and Brittney has booked my stays both times and have been helpful and very very kind. Those are the two employees that stand out the most offering kind and welcoming smiles.
April 23, 2013
Rated 4.0 out of 5.0 by Gigi261 Great Family Stay
In town to visit with family. This is a great family hotel with an indoor pool, small workout room and a good complimentary breakfast.
The only thing I found wrong was the hair dryer (in both rooms) had little power, not even worth using.
April 12, 2013
Rated 5.0 out of 5.0 by RedHeadSkier Awesome family friendly hotel
We have stayed at this hotel every time that we take our kids skiing. It is such a nice place and really one of the best run hotels in this class that I have ever stayed in. The front desk staff is super friendly and have a great way of making you feel welcome. We stay in the suite because we have two children. The breakfast is free and definitely sufficient for a day at the slopes. They offer free food certain nights as well and seem to always have a cookies and milk night during our stay. The pool and hot tub have been very clean. We had a problem with our TV once and the front desk manager, could not do enough to try to make us happy. He ended up bringing us a basket of food and goodies and offered to bring up a DVD player with movies. I truely love this place!
March 31, 2013
Rated 3.0 out of 5.0 by QueenLucy Satisfactory, but not Stellar
When I booked our reservation online, I requested a room as far from the elevator and ice machine as possible (I'm a light sleeper#. The room we were booked in was across the hall from both... Fortunately, the front desk kindly moved us... unfortunately it was next to the stairs. Every time anyone came down the stairs, it sounded like a herd of elephants tromping. But that was nothing compared to the elephant dance party happening in the room above us. Alas, relaxation was NOT going to happen on this trip.
I looked forward to the nightly cookies, but found the lobby where the cookies were being served overrun by kids--and the cookies gone. Where were all these kids from? Probably the room above us... The pool and hottub were the same way, so we decided not to even bother with them. Half of the channels on the TV were "no longer available with this subscription" so either the hotel went for the cheap plan and didn't bother to update their TV guide and TV settings, or satellite is just not the way to go these days. Again, another disappointment.
Breakfast the next morning was nothing to write home about, but since it's free, I can't complain too much, right? Everything was stocked, but the eggs and sausage tasted microwaved. I didn't bother making pancakes for myself since there were 7 or 8 kids standing around an older man #I hope he was their grandfather# as he made each of them a pancake or two...
March 15, 2013
Rated 5.0 out of 5.0 by LoriAnnGU99 Hix Wenatchee- great place to Stay!
Personal customer service, very friendly and knowledgable front desk staff. Clean room and cozy bed. Will stay here next time I am in town!
March 13, 2013
Rated 2.0 out of 5.0 by 1956 If you want to sleep in, this is NOT the place to stay!
Housekeeping started vacuuming the hallways at 8 am and then the housekeepers were speaking to each other loud and constant. If this wasn't enough the housekeeper had a radio playing on her cart. You don't need an alarm clock here! You would think there would be more consideration for guests.
February 27, 2013
Rated 4.0 out of 5.0 by WAJen Weekend Visit
Was a great weekend. Very nice hotel. Parking and location of hotel is a little weird. Place to walk pets is along the railroad tracks, not the safe area. The hotel was over run with kids, which I don't mind but the pool, breakfast area and lobby was always full of them all the time. The cookies and milk at night the kids were touching with there hands which was really gross. Need to have a better system when so many kids are there.
February 24, 2013
Rated 5.0 out of 5.0 Great Place!
My husband and I were very worried about travelling with our pets but the staff was very welcoming and we really enjoyed our stay.
January 26, 2013
Rated 2.0 out of 5.0 by TerryL61 Very comfortable and the service was great
You can not ask for a better place to stay. The staff were very nice and helpful. We will come back here to stay again
December 7, 2012
Rated 5.0 out of 5.0 Recommended Hotel while staying in Wenatchere
Friendly, caring and a devoted staff makes this hotel one of the top Holiday Inn Express properties in the state. Close to everything Wenatchee has to offer, the hotel features a very comfortable stay in excellently decorated rooms.
I'm on the road 10+ days per month and have experienced an array of hotel problems. I personally expect value, cleanliness, well maintained and confort. I have not experienced one problem at the Holiday Inn Express located in Wenatchee.
When visiting this beautiful area of Washington State, it's well worth staying at this hotel.
December 7, 2012
Rated 5.0 out of 5.0 by lmm1174 Great Staff. Clean room
I felt welcome from the time I stepped in until the time I checked out. Look forward to my next visit
December 5, 2012
Rated 5.0 out of 5.0 by C4Shelton Favorite HIExpress!
Always friendly staff. Love the manager's evening meal specials. Great atmosphere, clean and quiet rooms. I look forward to traveling to Wenatchee to stay at this hotel.
December 3, 2012
Rated 5.0 out of 5.0 by Ghostlee13 Great Stay
From the staff to the cleanliness of the room, I was impressed! They went above and beyond to provide an excellent night away from home. Thank you to the entire staff.
November 28, 2012
Rated 2.0 out of 5.0 by PatW great room poor service
This is an example of where poor staff attention and competency let down a positive room and facility. Staff was disinterested and not helpful. Room keyys were repeatedly mis-keyed and had to be re-done. Staff had poor knowledge of their own hotel facility. The room was the usual clean comfortable and well appointed facility that I expect from HIE.
November 21, 2012
Rated 5.0 out of 5.0 by war42768 Great service
This Holiday Inn Express has to be one of the finest of all HI Expresses.
Super friendly staff and very accommodating.
I highly recommend HI Express Wenatchee.
November 14, 2012
Rated 5.0 out of 5.0 by Timbo1 great Service, great comfort!
overall, we were very pleased with our stay! the front desk was very helpful and the service at breakfast was great!
November 7, 2012
Rated 4.0 out of 5.0 by Rusty07 Very nice property.
The staff was very nice and pleasant. They greeeted us with a goodie bag and mentioned that there would be sloppy joes and wine and beer that night. The breakfast was very nice. The room was very big with a sofa and flat screen tv. I would stay here again and recommend it highly.
October 29, 2012
Rated 5.0 out of 5.0 by Mapes Excellent & Friendly Staff!
These guys are great. I travel for business and ALWAYS look forward to staying at the Wenatchee Holiday In Express. Rooms are clean, comfortable and roomy. But the staff is exceptional. Always friendly, couteous and very Welcoming. They exceed expectations every time.
October 29, 2012
Rated 5.0 out of 5.0 by Steelheader1 Great place to stay in Wenatchee
Very friendly staff, the bed was super comfy! Breakfast was pretty good. Our stay here was very pleasant! I highly recommend!
October 25, 2012
Rated 5.0 out of 5.0 by Ernie401 Great customer service for us and for our Golden Retriever
Treated us and our pet as if we were the only guests in the hotel. Looking forward to returning again some day.
October 15, 2012
Rated 4.0 out of 5.0 by Tgcamar1 Commadations
great hotel except for the elevator. It's slow and very hot! There is no air in the elevator. The pool should be open to adults 24- 7.
October 7, 2012