Rated 4.0 out of 5 by 64
Rated 4.0 out of 5.0 by iKevin26 Road Trip
We used this hotel when on a road trip in the USA. We come to the Valley area a lot and we had staid here before. It was good for the price and very conveniently located between Mercedes (outlet shopping) and McAllen. We did not have many problems, just the mattress was VERY soft and because of this I did not have a good night of rest. While there, the internet was not working because there were too many guests connected. Seems like time to upgrade the plan.
July 31, 2013
Rated 5.0 out of 5.0 by Strider Wonderful Staff and value at this Inn
From the moment that you enter this property you feel at home and are able to relax. The rooms are spacious and well appointed and very clean and you will find the grounds and common areas well attended. I like the ample and well lighted parking areas too.
Linda and Gabe at check-in made me feel welcome again and they showed genuine appreciation for my IHG membership and noted my Platinum Elite. The breakfast area is large and comfortable and easy to find your favorites (cinnamon rolls are my favorite).
The housekeeping team here are professional and very serious and attentive and in this great team you will find the best exemplary housekeeper in all of the IHG properties anywhere, Ms Diana G.
This Inn shows pride and a hands on professional management staff.
I look forward to my next visit to the Valley. See you soon.
July 27, 2013
Rated 5.0 out of 5.0 by Boojake PERCECT ,
It is obvious that a great effort has been made by staff and management to provide their guest with a pleasant lodging experience.
July 27, 2013
Rated 5.0 out of 5.0 by Condorspop Great value
We feel the service to cost at this facility was excellent. The rooms were clean and well tended. The breakfast selections were excellent. The front desk staff was helpful and cheerfully addressed our questions and needs. We give them the highest marks and will recommend them to our friends.
July 24, 2013
Rated 5.0 out of 5.0 by ValleyGirl Nice, easy, relaxing
Good sleep, great bed cured my neck tension. Good coffee in break room in the morning. Higher price keeps out rowdier guests. More lights and/or cameras in parking area needed. Non-Guests came in behind me through side entrance when I entered with key - Not Good, but overall a great stay.
July 11, 2013
Rated 5.0 out of 5.0 by Checolin67 Nice Hotel
Very nice hotel and service
Next to Mc Allen and Mercedes
June 21, 2013
Rated 4.0 out of 5.0 by Wineguy2 Preferred hotel when in Weslaco
For all good reasons including convenience with location and facilities, professional staff, and, clean as well as pleasant surroundings inside and out, my only hotel consideration when visiting Weslaco. My only gripe, and it's a sincere gripe, is the loud and obnoxious cast and personalities of the (hotel?# chosen TV channel in the breakfast room. If anything, turn down the volume so that the loud shrill and voices of the above noted TV cast #with the ever present robotic like audience in the TV cast's background forever cheering if not screaming on programmed cue) can't dominate the morning peace and quiet many, I'm guessing, would rather experience while beginning their day in the breakfast room. And then, I could always have my coffee and yogurt in the small but with closed door 'business center'!
June 16, 2013
Rated 5.0 out of 5.0 by Linda1010 Mrs.
This is one of the best Holiday Inn Express I ever been, very convenient if you need to travel in the Valley, right in the middel of every thing.
June 11, 2013
Rated 4.0 out of 5.0 by Wine52 Great Value, Great Service
They treat me great, it is a great Value and I can relax and work
May 26, 2013
Rated 5.0 out of 5.0 by licMarina50 Very nice hotel & services
several times has been in south Texas & always prefered this hotel.
May 15, 2013
Rated 2.0 out of 5.0 by RRMayor Very much in need of TLC
While I have stayed at this location multiple times and have always found the Staff to be very friendly, courteous and helpful the overall facility is showing it's age and needs some refreshing/refurbishing.
May 10, 2013
Rated 2.0 out of 5.0 by badlands0330 Weslaco 4-18-2013
As a regular customer and Priority Club member with Holiday Inn, I have come to enjoy the consistency that the Holiday Inn Express brand provides. Frankly though, our stay in Weslaco, TX on 4-18-2013 was a notable exception.
It was noted and many of the following were brought to the attention of the front desk:
1. there was a bath towel that had been previously soiled, stained, washed and re-stocked in our bathroom.
2. the shower head was filthy with green corrosion and some other brown slimy substance
3. the wall adjacent to the bathtub/shower was stained with hand grim from other guests placing their hands there as they likely leaned in to adjust the water temp.
4. there were no "firm" and "soft" pillows. Each of our 4 pillows on our bedding was simply a soft, well-used foam pillow.
5. the room decor items such as the desk and chairs were chipped and appeared to be extremely well-used.
6. the room had a foul, chemical-like odor that seemed to be an attempt to disguise that the room had either once been a smoking room and/or hide some other issue
7. the water line attachment from the wall to the toilet tank was rusted, corroded and filthy. Although this isn't something you'd normally handle as a guest, it's condition was clear as you stepped from the shower and spoke to the overall rooms appearance and condition.
We had planned to stay at this location for our 3 night stay in the Rio Grande Valley area. But given this rooms condition, we checked out the morning of 4-19 and re-located to a Holiday Inn Express in Mission, TX for the balance of our stay.
Although the front staff was understanding and apologetic for the issues, and did offer to move us to a "suite" room as well as reduced our nights charge by 20% without us asking, at no time did the manager speak directly to me. He or she WAS in the office behind the front desk guiding the front staff next steps but never stepped out to speak directly to me. Later, as we were leaving, the housekeeping manager did come to the room so I could give her a quick walk-thru of the issues. Frankly, I didn't have to leave the bathroom before she knew she'd seen enough.
As I told the front staff as I politely declined the generous suite offer, our rooms condition, I felt, possibly spoke to the overall cleanliness of the hotel. Although this stay was disappointing, this does not change my overall view of the Holiday Inn Express brand and we will continue to use HIE for upcoming over-night stays.
April 24, 2013
Rated 4.0 out of 5.0 by carolshe Good Choice
The room was clean, quiet and comfortable. The staff was accommodating and friendly. Breakfast was exceptional for a self-serve; more like a custom order. The only things lacking were trash cans. Hated that the sprinklers went off early morning and my vehicle now has hard-water spots all over the new wax job. Still, I'd go back if the opportunity arises.
March 8, 2013
Rated 1.0 out of 5.0 by StorminNorman NO REFRIGERATOR IN ROOM
We greatly enjoy our yearly visit to Weslaco and stay at the Holiday
Inn Express but glaring and inconveniencing to the stay is the lack
of a small refrigerator in the room!
March 7, 2013
Rated 5.0 out of 5.0 by Radical Easy access to expressway
Friendly staff and comfortable setting
The pool area is a nice place to relax
February 20, 2013
Rated 5.0 out of 5.0 by Larry0154 Very good value for the cost.
The staff is excellent, courteous, and responsive.
January 31, 2013
Rated 4.0 out of 5.0 by fatboy2k Older but wiser
Great gentrified property that lacks all of the do dads to plug in all the new millennium gear but clean and well priced! The breakfast bar was awesome thanks guys!
January 22, 2013
Rated 4.0 out of 5.0 by HAGJR excellent stay
Fair price, Comfy bed, Right place at the right time. I enjoyed my stay.
January 22, 2013
Rated 5.0 out of 5.0 by JS45 Comfortable stay
Comfortable bed with great service and nice staff.
January 10, 2013
Rated 3.0 out of 5.0 by Jane777 No Wi FI Available
Wi FI was not working during the two days of our stay.
The bed was old and the mattress was not comfortable.
Cart not available for luggage, They looked trought the camaras and said that maybe someone had inside of his room.
January 9, 2013
Rated 4.0 out of 5.0 by pachuco PACHUCO
We have a wonderful stay at holiday inn weslaco, we atended a party that nigth and next morning went to the mercedes outlets ,in general the stay was very good , i dont know if the next coment was something due to the holidays but when we went down to have the breakfast there were some things missing or not resupplied on time at the cafeteria ,like i didnt found coffe when i was pouring my cup under , the atendant took it in and resupplied the coffee with no problem,,same happened with like two other things in the food area, i like to think this was due to the overcrowd we had due to the holidays other than that i would say everything in the hotel was excelent , we will come back for sure next time .
happy 2013 to the holiday inn personnel .
January 5, 2013
Rated 5.0 out of 5.0 by chuyalma good beds and bathroom
very good!!i will stay again next time.
close to the border
December 13, 2012
Rated 2.0 out of 5.0 by Caifa503 Unpleasant experience!!!
The room has mole smell, informed the front desk but was not taken care of. The house-keeping staff did not clean or change my bed-sheets after the first night, informed the front desk, as well as the manager on duty, they blamed back at us that we left the privacy note on, which we did not. The manager man was rude and was chewing his breakfast while talking to us.
I would NOT recommend this hotel at all.
December 6, 2012
Rated 5.0 out of 5.0 by ReyMuz Lovely stay for a shopping Weekend
The hotel is 1 mile away from Mercedes Premium Outles
The Hotel is nice ( look new ) staff is friendly and helpfull.
Convenient hot breakfast.
I will be back with out a doubt. !!
December 6, 2012
Rated 5.0 out of 5.0 by UPS2012 Great front desk personnel
The front desk personnel are outstanding! Very personal and friendly. They can not do enough for you. They really seem like they care and are interested in you. The hotel gives a very secure, warm feeling when you walk in. Highly recommend it.
November 20, 2012
Rated 5.0 out of 5.0 by lenny11 very nice hotel
the hotel is exceptionally clean and nice looking. Rooms were spacious and comfortable. I would definately stay here again. Great value and the breakfast was hot and fresh.
November 8, 2012