Rated 3.6 out of 5 by 67
Rated 5.0 out of 5.0 by Indyellen Wonderful front desk staff and nice pools!
My family of 6 stayed here for one night. We had two adjoining rooms with two double beds in each room. The rooms were nice especially for the price we got. We got to the hotel early and were able to use both pools. The outdoor one was a little cool but felt refreshing on a hot day. I liked the indoor pool because it was very warm. There is a fitness center too but I didn't have time to use it. We also had a nice dinner at Max & Erma's. The young lady that checked us in was very friendly and quick. That was nice because getting decent customer service seems to be a thing of the past these days. I have stayed at this hotel three times now and would definitely stay there again.
July 8, 2013
Rated 4.0 out of 5.0 by Sarah25 Great Service except the breakfast
We loved everything about the hotel. Both pools were nice, and the room was always clean, but the breakfast was horrible. The food was cold and nothing like I have ever experienced at a Holiday Inn . And I couldn't believe the price being charged for the actual breakfast.
July 4, 2013
Rated 5.0 out of 5.0 by walling3 Great hotel for the money
As we normally would of stayed in a Sheraton, this hotel definitly upheld as a great place to relax for the weekend we were traveling. The staff was more than happy to help with any questions or get extra towels we needed. Rooms were nice, hotel seemed to stay very busy on weekends with travelers. It is located in an area that is close to many restaraunts and shops. My family will frequent this hotel more when in the area.
July 1, 2013
Rated 5.0 out of 5.0 by stafer954 Great place
This was a great place for us to stay after spending the day at Kings Island. It was comfortable and a real good atmosphere. The fitness center was a great part of the hotel also, used it twice. The only thing we didnt like is that there must have been a baseball tournament in town and there were alot of teams there using the pool. But all in all it was a great place, would definately come back.
June 30, 2013
Rated 3.0 out of 5.0 by weztoopoor baseball travel
Traveled down with baseball team. Atmosphere somewhat dated, Creepy noisy elevators. Very pleasant staff, great breakfast. Very comfortable bed. Shower pressure fair, Would have liked a different shower head felt like sharp needles.
June 23, 2013
Rated 1.0 out of 5.0 by Jacko319 Where do I start:
Housekeeping was excellent. The room was not bad. Carpet was really sticky for some reason. We did not come to sit in our room, but to relax around the pool. We could not use the pools because they were full of middle school boys playing in some tournaments in the area. The restaurant employee’s were terrible. They treated us like we should be honored to be there instead of them happy to serve you. The employees were very rude and inattentive to your needs. There was nowhere to just sit and play games because all of the space was used up at the indoor pool and there were no tables at the outside pool. The elevators are a nightmare. Numbers do not light up to tell you what floor you are getting off on. They are very slow and that is not an exaggeration. Waiting with others for 10 to 15 minutes at a time.
We are priority members, so this was not our first stay with a Holiday Inn.
Our weekend was not relaxing at all.
June 20, 2013
Rated 2.0 out of 5.0 by Janie9 Welcome to the Holidump!
Boy, was I disappointed when I saw my room! Old and tired, in desperate need of a renovation. 1985 called - they want their dresser back. And the newer flat screen on top of it completely covers the mirror on the wall, so it's essentially useless. There is a power strip suspended in mid-air behind the refridgerator and the A/C wall unit rattles all night long. After using the shower, the carpeting outside the bathroom in the closet area became saturated and soaked the shoes and socks left there. The common areas are all in desperate need of a makeover too. In fact, I'd have to be desperate to stay here again!
To top things off, the hotel was filled with middle school and high school boys in town for various basketball and baseball tournaments, rendering the pool useless for my girls. And of course, a hotel full of boys can only mean one thing - the fire alarm gets pulled in the early morning. But that's okay, being awake that early gave me extra time to clear away the broken beer bottle next to my car.
I must say, it was definitely a memorable experience!
June 17, 2013
Rated 3.0 out of 5.0 by Puregenius Welcoming and great service
Very good location close to amenities ETC. Breakfast was excellent , well thought out and planned. ie you are given enough time , unlike other hotels where you might be chased out.
rooms comfortable and well maintained and clean. Only issue i have is with washroom. There is no ventilation or extraction fan and it seems quite small.
June 14, 2013
Rated 1.0 out of 5.0 by stairmaster One working elevator
This hotel is very old and needs to be updated. 2 of the 3 elevators were broken, and our room was on the 10th floor. We used to stairs a few times rather than wait 30 minutes for an elevator. Hallways were full of trash from rooms. Staff did not seem to want to be there, every request was met with an excuse and an attiude.
June 11, 2013
Rated 4.0 out of 5.0 by MaverickAndGoose Cincy 2
Just ok room. I had to ask for a king room even though its in my Platinum profile. The staff did seem to try but the hotel was just old. You can tell theyve upraded in recent years but it would be nice if they woulda went that extra step and replaced the nasty old tubs. It also doesnt help that the bathrooms are so small I almost couldnt close the door when I went in it! The elevator was loud and seemed to "struggle" (as my coworker put it) and the halls smelled old. Most important, I think, was the fact that there was no cleaning supplies in the gym/fitness center. I told the desk but it should have been in there to begin with...just sick. The Max and Ermas attached was decent but service there was bad. I doubt we'll stay there again. It just wasnt that nice.
June 10, 2013
Rated 4.0 out of 5.0 by Tom317 Good place to stay...
Not many Hotels are dog friendly, but this is and it a nice Hotel to relax with your pet.
June 1, 2013
Rated 3.0 out of 5.0 by Cbvet71 Average at best
Wasn't recognized as a Priority Club member at check in until I mentioned it. Check in staff were very pleasant and helpful though. Our room wasn't ready when we arrived early, we were told to come back in an hour and it would be ready..... it wasn't.
The room was dated and smelled a little musty.... air conditioner was very noisy.... actually kept us awake at times.
Food (breakfast) at restaurant was very average at best.
We were there for a Navy convention and the catering staff were very good.... food was ok......the room price was very fair. All in all we'd probably stay there again.... my Navy Battalion is holding a reunion in Cincinnati next year ... probably won't recommend it for a site.
May 24, 2013
Rated 5.0 out of 5.0 Great place to stay
Everyone was wonderful food was excellent the amenities was great for my grand children
May 20, 2013
Rated 4.0 out of 5.0 by Scottr935 Ok stay
Front desk girl was very friendly upon arriving. Recognized me as priority club member. Rooms were comfortable but dated. They could use new carpeting and thresholds. AC unit was noisy. Would stay here again.
May 19, 2013
Rated 4.0 out of 5.0 by TyGE Exceptional Breakfast Staff
Thank you Christi and Derrick for your efforts in making each guest feel welcome and to start each day with a smile and a full belly.
May 16, 2013
Rated 3.0 out of 5.0 by Westech Convenient for business but an aging facility
Right off the Interstate but the traffic situation is horrible around the hotel during rush hour.
The attached restaurant, a burger-type joint, is OK for lunch or dinner however the breakfast buffet dissapoints. The wait staff is friendly and competent.
Room was adequate but the furniture is chipped and aging. The recliner in our room was terminal. Both arms were broken and the recliner mechanism was nonfuntional.
Rugs, bed linen, bathroom clean. Bathroom well-stocked with towels, shampoos etc.
No or non-funtioning in-room Wi-Fi. Desk staff said to use the business center if I needed to use a computer.
No recognition for Priority Club Members.
All in all this hotel was the closest to a business appointment so it sufficed. Were it home base for a vacation I'd be less than thrilled.
In my humble opinion this holel is becoming the norm for the Holiday Inn chain and that's a shame. As Priority Club members we've tried to stay loyal to this brand but it's becoming more difficult.
April 21, 2013
Rated 4.0 out of 5.0 by DGOCR Breakfast
Really...Having a decent breakfast as a Platinum Member and then charging for OJ?
I didn't understand it.
April 3, 2013
Rated 4.0 out of 5.0 by Rzeee Recent Stay
Have stayed at this property many times over the past few years. Great location off I-275, convenient to all parts of Cincinnati. Older property but well maintained. Front desk staff friendly. Great breakfast buffet daily, excellent service by restaurant staff.
Diiner at Max and Erma's good also.
March 16, 2013
Rated 1.0 out of 5.0 by mccull80 Poor Experience 3/5-3/6/2013
Arrived late due to March snow storm. Was checked into room by 12:45am only to find room (bed unmade) and towels all over bathroom floor. Quickly sumissed that room had never been cleaned. Forget about asking for refund or discount..."manager not available."
March 11, 2013
Rated 3.0 out of 5.0 by Zachandmere Messy check-in
We arrived to the hotel late and at about the same time as bus-loads of teenage children. The lobby was insane. We were able to check-in relatively quickly and were given keys to a room. When my husband and I got to the room and opened the door it had clearly been cleaned and then used by someone. There were dirty towels on the floor, trash on the counters, and the bed had been slept in. We went back downstairs to the lobby to get a new room. When we explained the situation, the desk clerk said to another desk clerk, "ugh, we've been having so many problems with guests being able to get into other guests rooms." This was really alarming to overhear! We got keys to our new room and that room was clean. It was still disconcerting to overhear that comment and made our stay uneasy. The maid service also knocked on our door twice that morning before we had checked out (once as early as 8:30am) which made us in a rush to leave. Okay hotel, but probably will avoid staying here in the future.
March 3, 2013
Rated 5.0 out of 5.0 by TwoJandJ Great stay
We used a travel flyer reduced rate on a one night stay. Our room was very comfortable and quiet. The staff member gave me her entire attention while checking in. We found the drug store and restaruants nearby so all we needed was close at hand. The hotel is close to the interstate - easy on and off.
March 1, 2013
Rated 4.0 out of 5.0 by Pat1001 Our group well-accomodated
They did a great job accomodating our team and the other teams in our large group. A great breakfast was served early just for us.
February 21, 2013
Rated 5.0 out of 5.0 by RockinRon Convenient Location
The location of this hotel is very convenient, with it being located right off of I-275. Can easily pick up I-75 or I-71. Easy access to downtown Cincinnati.
Rates are very reasonable, plenty of parking, great restaurant in Max & Erma's on site with good specials and food. Provide really good breakfast buffet for Priority Club members, right equipment in the fitness room to provide a full workout. Rooms are clean and Wi-Fi works well.
Plenty of reatil stores around also. Staff is very helpful. Highly recommend.
February 11, 2013
Rated 3.0 out of 5.0 by JoeeKidd79 Corporate Lodging card CLC
IF you are using a CLC card Holiday Inns are no longer giving you your points for your stay. No matter what the rate is. Choice hotels will give you points for staying there. So being a paying customer just on a different way of payment does not matter, you can call IHG, International Hotel Group and ask why? I would recommend this property if using a CLC card was not the issue.
February 10, 2013
Rated 5.0 out of 5.0 by FirstTwin Snowed in and couldn't leave.
My stay was very relaxing and the food was delicious. I was very comfortable in the hotel lobby, an also my hotel room.
February 7, 2013
Rated 5.0 out of 5.0 by 1RJE2 CLEAN & COMFORTABLE
I WOULD RECOMMEND THIS HOTEL. IT IS CLEAN AND HAS GOOD AMENTITIES
January 22, 2013
Rated 2.0 out of 5.0 by JR10 American Frieght ruined the stay
The hotel booked 200+ rooms to American frieght. These people spent the night acting like a bunch of kids first night away from home. Smokeing dope in the hallways and making enough noise to wake the dead all night.
January 16, 2013
Rated 4.0 out of 5.0 by Larry58 Excellent Staff and Good Location
I enjoyed having Max and Erma right next door for breakfast and dinner. We received coupons for a free breakfast for the three days of our stay. We also received 3 dollar off coupons for dinner at the restaurant. The room was spacious and comfortable. The a/c was a bit loud, but that is to be expected for room units (as opposed to central). The location, right off I-275 was convenient to getting around the Cincy area.
October 16, 2012
Rated 3.0 out of 5.0 by bihgmac Nice Location
Older hotel that is kept very clean. Nice indoor pool. Great service at the breakfast buffett. Would stay there again.
October 11, 2012