Rated 4.6 out of 5 by 115
Rated 5.0 out of 5.0 by dander beautiful grounds
Beautiful grounds, clean rooms, social times good food
February 9, 2014
Rated 5.0 out of 5.0 by Docash58 Best thing next to home!
Rooms were very clean, cozy, comfy beds and pillows! Everything we needed and wanted was there. When in the area this is definitely where we will stay!
February 7, 2014
Rated 4.0 out of 5.0 by EHSOhio Lacked Maintenance
Broken closet door and curtains would not close; however, it was conformable and dark. The staff was very organized and nice.
February 4, 2014
Rated 5.0 out of 5.0 by ntqy Wonderful
This hotel is conveniently located close to restaurants and shopping. The staff was very friendly and helpful. Catherine at front desk was very nice and professional.
February 3, 2014
Rated 5.0 out of 5.0 by John127 Last Minute Arrangements
I had stayed here before but have always given a few days notice of my arrival. I scheduled same day arrival and the service was as expected, great.
January 28, 2014
Rated 4.0 out of 5.0 by TFCcalifornia Lots of room with nice kitchen
This is a nice place, I book this hotel every year during Chistmas and New Years week ,for the last 3yrs. I visit family in Ohio during the holidays and having a nice room with lots of space for me and my daughters is important. Good breackfast a plus!
January 2, 2014
Rated 5.0 out of 5.0 by FABGang Very Nice
This is a beautiful establishment. That staff is incredibly attentive and pleasant. The rooms are quite accommodating. Plenty of space and all the amenities you need. My only suggestion would be to add a clock on the wall near the TV in the sitting area. It's too hard to see the clock on the microwave in the kitchen area and it would add to the decor.
January 1, 2014
Rated 5.0 out of 5.0 by 06attaker NIce
Great stay with nice clean rooms and a great pool, spa. Breakfast and evening social added to the value and also had great food. Choice of two beers at $.50 a glass including local brew.
December 24, 2013
Rated 5.0 out of 5.0 by wwwwww2 Great People/Nice Hotel
Every member of the staff went overboard to please-never had a better experience at ANY hotel.
December 3, 2013
Rated 5.0 out of 5.0 by Casperek Excellent bed and superb service
The best ever, especially when you have pet with you!!!!!!
Guys you are the best!!!!!!!!
November 20, 2013
Rated 4.0 out of 5.0 by ldr9999 Pet policy
I was disappointed to hear that you allow pets in all of the rooms. My wife and daughter are allergic to pets and the dander they leave in a room no matter how well it is cleaned. I have stayed in other Holiday Inn properties that limit what rooms pets can stay in to avoid putting a customer in an unhealthy situation if they are allergic.
I would greatly appreciate it if you would consider keeping some non pet rooms available for those that are allergic to animals.
November 18, 2013
Rated 5.0 out of 5.0 by Jojo768 Great place to stay!!
Upon arrival, we received an upgrade from Sara who was very nice and helpful with information about surrounding restaurants etc. as we were unfamiliar with the area. The room had a musky smell and the bathroom sink had an old spider web. We just chalked it up to no one using the room for awhile. Pool/hot tub was clean and fun to hang out at. Exercise room and laundry area was clean and up to date. I almost felt like I was home!! Breakfast was great, lots of choices!!
That was my first experience with Staybridge and intend on looking for this lodging anytime I am traveling from now on!!
Great experience!! Thank guys!!
November 7, 2013
Rated 4.0 out of 5.0 by Thewades Dentistry Details
Great stay!!!! Staff was very friendly and helpful! Can't wait to come back
November 6, 2013
Rated 5.0 out of 5.0 by GymnastsGB Home from Home
We LOVE this hotel. I have travelled to many places all over the world and this place is just superb. From the staff to the facilities to the evening socials. We had a ball as did the girls :)
Extend the socials to Mondays as well as we met many people and a 4 day weekend seems to drag.
I would prefer to eat off china plates / cups - its not very environmentally friendly using all the plastic plates and cups at breakfast.
Thanks Staybridge and see you soon.
November 6, 2013
Rated 1.0 out of 5.0 by Sherry769 Issues from the moment we checked in
The room smelled like a sewer
It took a hour to check in
The wifi didn't work the whole stay
Ice maker didn't work
Staff not very friendly
Broke contract agreement with wedding party
Hot tub had a layer of scum floating in the water
And chewing gum on shower wall
Vulgar language scratches on elevator doors
Stressed my niece the morning if
Her wedding by saying there was no transport
For her wedding party of 23 rooms booked for event
My sister missed her daughters entrance to her bridal shower
All in all it was issues from the moment we checked in
October 30, 2013
Rated 5.0 out of 5.0 by MeFromMi Highly Recommend
The hotel was very homey - from the lobby to the room.
Staff was considerate and friendly.
I would highly recommend this hotel, even if the true reason for your visit is 20 minutes away, it is worth the extra drive to stay here.
October 24, 2013
Rated 5.0 out of 5.0 by kraymore Great Suite
I had a very nice stay. This is the first suite hotel that had a toaster oven in the kitchen. What a nice feature. Not everything should be microwaved. The room was comfortable, clean, great location and the staff could not have been more accommodating.
October 21, 2013
Rated 4.0 out of 5.0 by LaLinda Home like stay
So appreciated the full kitchen set-up. How nice to drink wine in a "glass" wineglass instead of a styrofoam cup. The beds were very comfy. Breakfast was a delicious selection of goodies.
Oh, how I wished the "happy hour" was held every night of the week. I arrived on a Saturday evening needing refreshments only to find the "Social Reception" was Tuesday, Wednesday, and Thursday only.
I will recommend your hotel to my friends/family
October 16, 2013
Rated 5.0 out of 5.0 by Spineynorman More than expected
I was traveling for work. Stayed for 3 days/nights. hotel was more than what I expected.
October 16, 2013
Rated 5.0 out of 5.0 by dm58 Outstanding Hotel...Excellent Customer Service
I want to thank the staff and management for making me feel at home. I have stayed there over 30 days in the last three months. If I had a request it was handled promptly and always with a smile. I am a Platinum Elite Rewards Member and travel extensively. I stay in many hotels around the country and I highly recommend this one, it is exceptional.
October 5, 2013
Rated 5.0 out of 5.0 by MissRoq1 Best Place Ever!!!!
What was so great about this place??? EVERYTHING!
I am not kidding. From the time I entered the door until my departure, I was truly satisfied. It is a fun family atomosphere, as well as business.
October 3, 2013
Rated 3.0 out of 5.0 by Jenna08 Average overall
The rooms were large and apartment style, however lacked updated feel. Service was average and we actually experienced several problems with our reservation (wrong arrival date, number of stays, and wrong type of room). The staff fixed the noted problems and were fairly friendly. Continental breakfast was ok but nothing special.
October 1, 2013
Rated 4.0 out of 5.0 by Timrf Overall great experience Except Housekeeping
On the day before our departure our room was not cleaned by 4:00PM
September 26, 2013
Rated 5.0 out of 5.0 by Freeman777 Nice clean room
Excellent value (Breakfast included). Staff very friendly. Room and bed are clean.
September 10, 2013
Rated 5.0 out of 5.0 by wonderwomanterri Great setup for couples to share a suite
We shared our suite with two other couples, one of whom had a 2-year old, and found it to be a great arrangement. The couple with the 2-year old took one bedroom because their son gets up pretty early, and the other two couples shared the second bedroom so that we could sleep later. We had two bathrooms, a full size kitchen - which we used - and plenty of room for all of us to get together in the living room area. We also enjoyed the 24-hour pool area. It was great to be able to relax in the pool for a while after a busy day of wedding activities. I would definitely recommend this hotel to future out of town guests.
September 5, 2013
Rated 1.0 out of 5.0 by DrBeth Nice people, poor customer service
I made my reservations two weeks in advance requesting a room on the first floor to accomodate my business travel needs right after my knee surgery. The front desk reserved my room for one week telling me that I would have a room on the first floor close to the front to minimize my need to wlak on crutches, guaranteed for late arrival.
When I checked in after two flights, I found out that I was placed on the thrid floor, in room 301, the furthest point from the elevators. The check in peole apologized telling me the hotel was booked and that I had no notations on my reservation. I was told that they would look into moving me later in the week. I got no follow-up later in the week or offer to move my room.
I spoke with the women who made my reservations who affrimed that she remembered our conversation vividaly and noted the reservation for my special needs. That is where it stopped. There was no follow-up at check out or throughout the week.
The rooms and areas are well maintained and pleasing. Too bad the managment fell down on the customer service.
August 20, 2013
Rated 5.0 out of 5.0 Better than home
I have stayed in hotels for over a year and a half. Never had I experienced such a remarkable hotel as the Staybridge in Cincinnati. The staff treated me like royalty, making me feel like I was the only guest in the hotel.
I would highly recommend this hotel to anyone wanting a good nights sleep, waking up to smiling staff members who would serve you a great breakfast meanwhile having your bed made, towels changed, doing everything effortlessly.
Thank you very much Staybridge Cincinnati!!!
August 16, 2013
Rated 2.0 out of 5.0 by Salliemom Given a room already occupied
I checked in and was assigned to room 311. The front desk person was keen on signing me up for their rewards program but I guess not to paying attention to my room assignment. When I arrived at room 311 and opened the door lo and behold it was already occupied. TV was on, current occupants computer and personal belongings out. Thankfully the occupant was not standing in the middle of the living room when I walked in. When I returned to the front desk it was discovered my actual room was 113. A quick apology but for a woman traveling alone, not too comforting. Lucky my my "new" room was at the end of the hall next to the staircase. I got to hear the pounding of people running up and down the stairs. I then had the pleasure of going back out to the front desk to ask them to handle the kids in the room above who seemed to think the hotel room was a playground at 10:00 at night. The front desk did take care of it but after everything else it just added to the negative experience.
August 12, 2013
Rated 5.0 out of 5.0 by CalicoKat Courteous staff and nice amenities
I spent 3 days and 2 nights at the Staybridge while being part of a rather hectic wedding weekend. It was a pleasure to come home to my room, where I felt I had the comforts of my own home--wifi, a kitchen with full dishwasher, lots of pillows, and a big TV. I was particularly appreciative to see that breakfast was still being served when I overslept my alarm and woke up at 10:15! The staff was tremendously courteous and attentive. I highly recommend this property.
August 9, 2013
Rated 5.0 out of 5.0 by Woody11223344 Great Hotel
Since the survey IHG sent me didn't work, I thought I'd write a review. It is the staff that makes any hotel. From Monika, the GM, on down everyone is professional, friendly and helpful and that's what makes this a great place to stay.
August 7, 2013