Rated 3.9 out of 5 by 49
Rated 5.0 out of 5.0 by Aspen2013 Pleasant surprise
We needed a one night stay over on our way to Vermont for leaf peeking. The room was slightly more than some of the neighboring possibilities but in the end it was worth every penny. The property had a fresh new feel about it. The room was extremely clean and offered a nice array of amenities. We had a very pleasant breakfast that got us quickly on our way for our next adventure.
October 10, 2013
Rated 4.0 out of 5.0 by Rodalb13 Great place and Great location
Living on Long Island my wife came home wanting to take off and do some leaf peeping and maybe a hike. We looked for somewhere in the Northern Catskills because of peak leaves and came across this Holiday Inn Express. The location was great and the price was right. It had a swimming pool, and hot tub, bonus. Took my 9 year old and wife and off we went. It was supposed to be a two hour drive without traffic but we are in Long Island having to traverse NYC. It bacame a 5 hour trip, isn't traffic grand. Not the hotels fault. As far as our stay it was awesome and my daughter loved the jacuzzi. The pool was a bit cold and my wife and I didn't even bother after sticking our big toe in. Our daugter is a bit more adventurous and jumped in. That was our first stop when we got at the hotel. Then shower, and find a spot to eat which was a restaurant called pegasus. (Not on the list of recommended restaurants, we didn't look to see they had a list. Make sure you pick up that list, enough said) Now, this hotels secret bonus, drum roll please!!!! Just about 5 miles or so, maybe a 10 minute car ride is a real, drive-in movie!!!!! Oh, yeah folks, being of that generation and talking about drive-ins to my daughter and how much I loved them when I was my daughter's age. Well, I finally got to take her to see two movies for the price of one at a drive-in and she loved it. I had more fun watching her enjoy everything about it. Bring chairs and blankets!!! How great was that!!!! When we got back I found out our floor was rented to a wedding party and at 11:00 the hallways were a buzzing and loud. What can you say! The next day check out was 11, which was really nice. Breakfast was even nicer, we expected bagels, toast, cereal and maybe some fruit. Wrong!!! We had scrambled eggs, cheese omelet, bacon, sausage patties, and pancakes along with the other stuff we knew they would have. Not gourmet of course but tasty none-the-less. It was a great and pleasant surprise because we were going hiking at Kaaterskill falls in the catskills and we needed that energy boost. We left full and satisfied!!! Thanks again Holiday Inn Express, we'll be back.
Daniel, Anabel, and Carla
October 9, 2013
Rated 3.0 out of 5.0 by BIGKW It was just OK
Room was nice, clean and everything worked. The exercise room had very little to work out with, and the only ice machine is on the first floor. For the price, the rooms should have had at least a mini fridge and a microwave
October 9, 2013
Rated 5.0 out of 5.0 by oldestuff Nice place to stay
Will now stay here on way to Adirondacks ,making this trip twice a year.
October 6, 2013
Rated 1.0 out of 5.0 by frequenttraveler1234 Incredibly noisy - cant sleep
This hotel faces a freeway entry-exit ramp and the sound of trucks rumbling along persists all night long. Fortunately, I had earplugs from a flight, but even they did not completely block out the sound. I only slept four hours before giving up. I could also hear the TV in the room above me.
October 3, 2013
Rated 4.0 out of 5.0 by lama68 Rooms Clean But
The one thing I noted was that the elevator car was filthy - the corners looked like they had not bee cleaned for months.
October 2, 2013
Rated 4.0 out of 5.0 by RaymondNL Comfortable
Had a nice and comfortabel stay here. Only comment I have, as I have for all Holiday Inn Expresses is the breakfast served on plastic plates and with plastic cutlery.
September 28, 2013
Rated 5.0 out of 5.0 by Archer423 Archer423
The bed was very comfortable. It looked like a new hotel. The staff at the front desk was very friendly and helpful.
September 24, 2013
Rated 3.0 out of 5.0 by catmary High price for average comforts
The benefits of staying here are:
- hot breakfast and the woman refilling the items did an excellent job even when it was really busy.
- indoor pool which my kids liked.
- room decor was modern
- room was clean
The cons are:
- the nightly price was too high in my opinion.
- the desk clerk when I checked out was completely not interested in answering my questions. She was borderline rude to a paying customer.
Although I don't know how this hotel compares to others in the area, if you need a place to stay this will work and having breakfast is a definite plus. Prepare to pay and they need to work on the customer service skills at the front desk. I would not return solely on this because I hate poor customer service unless I had too.
September 20, 2013
Rated 5.0 out of 5.0 by Graham123 Great Choice
This facility is newer. It has a great pool and hot tub. It is nicely decorated and the included breakfast was much better then we expected. Definitely recommend staying here but it is very expensive ($155) for a night.
September 19, 2013
Rated 5.0 out of 5.0 by Barbara7 Great!
The pool and hot tub are awesome. My husband and I stay here every couple of months to relax get away and recharge our batteries.
September 14, 2013
Rated 5.0 out of 5.0 by cilla62 Lovely room, great service
Our reservation at another hotel, not a Holiday Inn was suddenly cancelled; so I called the 1-800 Holiday Inn Express number and told the girl our situation, I told her the area I needed to be in, and she found me this Hotel. We were thrilled, right off the interstate and easy to get to. The room was lovely and new ultra modern bathroom was great. The front desk staff was pleasant and quick to help you and any way they could. The breakfast room was lovely, and the food selection was large more you could ask for. The lady taking care of the room, was so sweet and asked if we needed any thing.
If I am ever in the area again, I would stay there for sure.
September 10, 2013
Rated 4.0 out of 5.0 by Ginsberg Nice staff
Very nice staff all very helpful with restaurants etc.. Room was very clean, nice bedding! Matresses were pretty good, nice feather topper. Pull out sofa good for kids. Bath room faucet broken. One issue hot tub was nice went in the day I arrived, but the next night it said sorry broken, so I figured it was the jets, so I went in any way and sat in it for 15 minutes, I didn't know they put strong chemicals in it, I burned my rear end pretty bad!, also didn't know breakfast ended at 930, my son went down he's 10, went to take a muffin NAND the lunch woman said no breakfast over and took it away from him?
August 31, 2013
Rated 1.0 out of 5.0 by Al77380 Room was not cleaned
We stayed four nights in August 2013 in this inn. We were surprised by the dirty room when we returned to our room in the third evening. The room was not cleaned, the bed was not made, the bathroom was not cleaned, and the trash can was still full. In addition, our keys did not work anymore. After reported to the front desk, the manager switched us to a cleaner room and gave us some lodging discounts.
August 30, 2013
Rated 5.0 out of 5.0 by Lia2012 Clean & friendly service
Near highway, perfect location for stop over, friendly staffs, breakfast was good. No fridge or microwave but you can use the microwave near the kitchen.
August 26, 2013
Rated 4.0 out of 5.0 by Aimster03 Nice place
Nice place to stay. Rooms were clean and airy. No restaurant on site so you need to travel a little it for an eatery. The front desk had a list of recommended local places. The young woman working at the desk was very friendly and helpful. The free cookies were an added bonus for my starving husband.
August 24, 2013
Rated 5.0 out of 5.0 by Sgbly1950 Comfortable room, efficient service
Good spot right on 87 south of Albany. Nice room, found a good pub 2miles away for dinner. Good value.
August 20, 2013
Rated 1.0 out of 5.0 The worst Experience Ever!
Bring your pillows with yourself and do not be surprised if the room is not prepared!
August 17, 2013
Rated 5.0 out of 5.0 by KathyB50 Large Room, Very comfortable
Our stay here was very comfortable. My Brother lives up the mountain, so it is a very convenient location. We will probably stay again when we are in the area.
August 16, 2013
Rated 5.0 out of 5.0 by Vegas52 Great stay!
We enjoyed our recent stay at Holiday Inn Coxsackie! The room was clean and comfortable. The front desk staff was great, especially Suede. The only disappointment was that the pool was "Out of Order".
August 16, 2013
Rated 4.0 out of 5.0 by Scottiebear Skip the pool.
Well do NOT go by pictures cause the pool looks GREAT on the web site, however it's more like a splash pool for kids. Not one for a full swim work out, just to splash around. Oh and as cold as the Atlantic Ocean (did complain) but the hot tub wasn't too bad. Then again this hotel is right off the interstate and I sure it's more for a one night travel thru and not for extended stay time clients. The staff was GREAT and the room was very clean and cosy. Oh and just be sure to check that you get your points cause they didn't have me in the system as a IHG member. I did the reservation thru IHG too.
August 6, 2013
Rated 2.0 out of 5.0 by Hairbag Questionable
We got to our room around 9 pm, very tired from a long day. Walked in, water with dirt, etc in it all around the bath tub and toilet. 2x3 foot area. Just threw a towel on it but bathroom in general wasn't very clean. Wasn't my usual experience when staying at a Holiday Inn!!!!!
August 2, 2013
Rated 5.0 out of 5.0 by Menace Perfect for my quick stay
Will stay again. This was my third time at this location.
August 2, 2013
Rated 3.0 out of 5.0 by CVO11 Room was not clean.
Room was simply not clean, dirt on floor, dirt on furniture, chair jammed between wall and bed - when light next to bed was turned on it flashed several times - I had to move chair and disconnect as plug had obviously been damaged when chair was jammed in - Front desk assured lamp would be replaced it was not - no reason to have a dirty room - second day dirt was still on floor same place obviously no floor clean / maintenance is done - I travel way to often to stay at a place that is not clean - won't be back......
June 25, 2013
Rated 5.0 out of 5.0 by Flanlgirl Always nice to stay at the Holiday Inn in West Coxsackie!
We can always feel secure about a comfortable stay at this venue. We will definately be staying there many more times in the future since we visit our son in Hudson and I don't want to spend $300 just to sleep ( its over the top expensive to stay in Hudson# but this hotel is 20 minutes to Warren St in Hudson and super convenient to the NY Thruway. The staff is very nice and very accomodating, not to mention friendly and the breakfast is just right! #I do wish they still had the french toast sticks, though!) See you in September...or sooner! :)
June 9, 2013
Rated 5.0 out of 5.0 by Donna2 Quiet, comfortable
Our rooms were very nice, although next to the thruway we didn't hear any highway noice in our rooms. Breakfast was good and the personal very freindly
May 20, 2013
Rated 4.0 out of 5.0 by Flanlgirl A Great Little Hotel for a Hudson Valley Visit
We have always had a good experience at a Holiday Inn Express. So when our son took a job in Hudson NY, I was glad to see there was an HIE 20 minutes away and VERY convenient to the NY Thruway! We could stay right in Hudson but would find ourselves paying well over twice the price of lodging at the HIE in West Coxsackie. The rooms are very clean and well taken care of. The breakfast is just enough variety to start your day right...GREAT COFFEE!! :) And the value is fantastic!! I would much rather spend money on antiquing than sleeping. This will be our go-to hotel from now on when visiting our son.
May 18, 2013
Rated 5.0 out of 5.0 by jmmjkd quick visit
We stayed at this very convenient location on our way to NYC. We got in late but the staff was friendly and helpful, even at 1AM. We left an hour before breakfast officially started, but there was fresh hot coffee and tea available, along with fruit and some other carry out items. It worked out beautifully for us.
April 10, 2013
Rated 4.0 out of 5.0 by peter1432 Check out the other hotels nearby too
Nice people matteresses were uncomfortable and had a plastic liner that bunched up. No refridge or microwave in rooms. Next time I will check the nearby other hotels for price and ammenities
April 9, 2013
Rated 2.0 out of 5.0 by Russ64 Rewards night wasted
First, I must say I stay at a number of hotels during the course of the year. I have stayed in good as well as bad properties. This definately was not good.
The carpets all needed a good vacuuming. The crumbs in the breakfast area had been there for awhile.
The pool was a balmy 61 degree.
The spa was broken.
The door lock did not work properly and I had to sit in my room for about an hour while they fixed the issue. It would have been much nicer if they just offered to move us to different room considering the property was not full.
March 28, 2013