Rated 4.2 out of 5 by 122
Rated 2.0 out of 5.0 Not a great experience...
This isn't my first experience with either this chain or this particular hotel, but this was my first bad experience with both.
My air conditioner didn't work, and when you're in L.A. with a southwest-facing window, and your air conditioner doesn't work, you end up sitting there with a damp towel over your head to deal with the sweat. It was borderline unbearable. I was in town to write an exam, and trying to study under those conditions was impossible.
It would have been nice if the room had been vacuumed prior to my arrival, as I ended up stepping on a previous occupant's clipped toenail.
It also would have been nice to have had the sheets changed, as someone else's hair was in the bed.
Having a cockroach running around the end table was the icing on the cake.
The room itself was otherwise fine, spacious, quiet, with an actual bathtub (much appreciated).
So - I've had good experiences with this hotel and this chain before, but I was very grateful to get this one over with.
October 29, 2014
Rated 4.0 out of 5.0 by gypsum friendly staff
Staff was able to direct us to the UCLA med center by surface street saving the mess on the 405.
October 28, 2014
Rated 5.0 out of 5.0 by akadventurer Convenient Location
Person at front desk was helpful in printing me a map to my business training location. The location of the hotel was great, right on Santa Monica Boulevard and on Sawtelle, there are a wide variety of restaurants to choose from. Chain stores not to far away, and nice little shops. Breakfast bar was standard good. No complaints! I'd stay here again for sure.
October 28, 2014
Rated 5.0 out of 5.0 by brndogmac Great hotel for this area
Clean updated rooms.
Don't like the exterior access to the rooms
October 26, 2014
Rated 4.0 out of 5.0 by JoeSolstice Good location, small but comfortable
Location was close to my event and the cost (after dickering) was OK. Liked the parking but the access to the parking was a little iffy. Good Internet and Good A/C. Bed was comfortable!
October 23, 2014
Rated 5.0 out of 5.0 by Dutchman977 “A Great Find”
Service is great. Everyone is friendly and attentive. The staff go out of their way to be helpful and always have time for a chat. Highly recommend this hotel!
October 22, 2014
Rated 5.0 out of 5.0 by sbp2020 Great place to stay
Stayed here for a business trip. Great location with good restaurants within walking distance
October 18, 2014
Rated 5.0 out of 5.0 by SurfRider The staff was courteous and friendly
My overall stay was outstanding, the staff was courteous and friendly, my room was neat and clean. I REALLY enjoyed my stay :-)
October 15, 2014