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Rated 4.9 out of 5 by 350 reviewers.
Rated 5.0 out of 5.0 Too much HEAT your front staff had been sweating because they are not allowed to turn the fan on to cool themselves off.. I looked at the thermostat and it read 82F.. Further more if you did not have the window open or the fan on constant in the room it was scorching heat. If you would turn down the heat you would be able to lower room prices without taking a financial hit.. For the most staff was excellent. Evening shift was a miss tho.. December 16, 2014
Rated 5.0 out of 5.0 by felt special This was a great getaway place. We were celebrating an anniversary and we really felt special. A card on the table and pretty flowers in the bathroom when we walked into the room. The place was as clean as clean could be and smelled fresh. The refrigerator and microwave worked, and counter and table tops, as well as the remote controls were clean looking and feeling. The bed and pillows were great and my husband and I had good sleep while there. The staff is friendly and went out of their way to make us feel comfortable and ensure that any need that we had would be met. The pool and hot tub area was absolutely beautiful and well maintained as well as clean; even the workout room was a pleasure to walk into (though we did not use it). I highly recommend the Sharon-Hermitage Holiday Inn Express. December 15, 2014
Rated 5.0 out of 5.0 by guest services The staff at the front desk made suggestions I hadn't even thought of and made copies of my schoolwork when the business center was occupied and busy. They even delivered it to my room. Service was individualized to the guest which made things very special, The soup and cookies available in the evening was a great hit especially with the frigid temperatures, and Wednesday night was the manager's special meal which really hit the spot. Great suggestion for local attractions and restaurants. Thank you for all you did to make my business trip wonderful.. December 15, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Great staff. Clean comfortable room - know how to treat guests. Complimentary food some evenings, happy hour. I i always choose this hotel when i am in the area. December 14, 2014
Rated 5.0 out of 5.0 by GREAT value I travel throughout the US for work and stay at a wide array of properties. This location is absolutely a top 10. Highly recommend to anyone. December 10, 2014
Rated 5.0 out of 5.0 by The best staff anywhere Great hotel. Great services. Nice clean rooms. But what makes this an exceptional hotel is the staff. From the GM to the maintenance man everyone goes above and beyond to be more than professional; more than efficient; they are genuinely friendly. They feel like extended family. That's what makes this place so great. December 8, 2014
Rated 5.0 out of 5.0 by Comfortable stay We had a great experience other than the $20.00 damage surcharge that was put on our bill each time. We were not informed of this when we booked the room. Although it did fall off when the charge was put through the bank, it annoyed me and I thought it was unnecessary. December 8, 2014
Rated 5.0 out of 5.0 by Great service, affordable clean rooms Staff were very accommodating, friendly and went out of their way to make you feel at home. Always remembered your face when you walked by reception. Cleaning staff very friendly and courteous. Breakfast area well stocked and clean. December 5, 2014
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