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Rated 4.9 out of 5 by 433 reviewers.
Rated 5.0 out of 5.0 by Awesome Stay! We enjoyed our stay , such an awesome suite. It was perfect from the minute we walked in until the time ee checked out. The staff could not have been more friendly, that includes the front desk, the cleaning ladies, the the kitchen workers. The rooms were so awesome, very comfy beds, plenty of pillows and blankets, very clean and nice bathroom and shower and again very clean and the night lights were awesome. The outside sitting area is so pretty and relaxing with the waterfalls. The pool very clean. The breakfast food was very good and so much to choose from. The soup in the evening also very good. Checking out , again we were greeted by very friendly staff. We will for sure stay at this Holiday Inn Express very soon. We will not be disappointed. July 1, 2015
Rated 5.0 out of 5.0 by Total class act! This is one of the finest lodging facilities we use. All Facility, staff, amenities are the best! Breakfast is superb! July 1, 2015
Rated 5.0 out of 5.0 by Great Hotel One of the best HI Expressed I have stayed at. Clean, nice grounds, good exercise room, very friendly staff and good food. A very well run hotel. June 30, 2015
Rated 5.0 out of 5.0 by Wow! The only bad thing was we only stayed here for 11 hours on our way back home. We had just spent the last 6 nights in other IHG hotels, and this one blew them away!!!!! We got an upgraded room, due to my Plat status, it was clean, carpet was clean! Staff we encountered was awesome, I just wish this hotel was were we had spent our last 5 nights, instead of the one we were at. I see a lot of Holiday inn's every year, and I have to say this one falls into the top 5% of the best I have ever stayed at!. I would go out of my way to stay here again! June 29, 2015
Rated 5.0 out of 5.0 by We are extremely pleased The hotel in West Middlesex PA has set a standard for us that other hotels will be hard pressed to reach. Every single staff member my family encountered had a pleasant greeting to share even while passing in the halls. The patio area behind the hotel provided a very relaxing atmosphere while the three-hole mini golf provided some amusement. The morning breakfast buffet was well stocked and the pancake machine was a big hit. The weekday happy hour was a nice surprise. My wife, son and I say "WELL DONE" to everyone at West Middlesex. June 22, 2015
Rated 5.0 out of 5.0 by Best hospitality ever! My family was returning from a trip to Michigan to settle a family member's estate when we stayed at this property. We were physically and emotionally drained. Your staff asked my husband the reason for our visit when he made the reservation and when we checked-in, the clerk actually mentioned he was sorry for our loss. When we opened our room door, we were surprised by a sympathy card and goody bag from the staff! The bag held sympathy essentials such as tissues, mints, and snacks. We couldn't believe it! Our room was spectacular! Everything was placed with such care and orderliness. My favorite pillow (firm) didn't let me down. We all had a great night's sleep. The grounds are beautiful! It was so relaxing to take a stroll around the waterfalls and pond. I wish we had more time to get in a game of putt-putt! The pool and hot tub were EXACTLY what we needed. We were so exhausted and needed to unwind and renew. What a pleasant experience to swim and relax in such a beautiful setting. Breakfast was extraordinary! We love corned beef hash and have never seen it served in a hotel before. The hostess was so friendly too. We have traveled a lot and have stayed in hotels who pride themselves on customer care. They cannot hold a candle to your staff and property. We were incredibly impressed and can't wait to stay with you again around Thanksgiving time! THANK YOU, THANK YOU, THANK YOU for a wonderful stay. It was just what we needed and we appreciate your hospitality so much. A++++! June 19, 2015
Rated 5.0 out of 5.0 by Great Experience! I stayed recently with my dad who had just had eye surgery that day. The staff went out of their way to assist and accommodate us. The Wednesday evening managers party was great since we did not need to leave the property for dinner. The breakfast was just as amazing! We would definately stay at this property again. June 17, 2015
Rated 5.0 out of 5.0 by Great Overnight Stop! These guys have it figured out! I arrived around 8, in a thunderstorm after driving all day. I announced I would use the popcorn and cookies for my dinner - too tired to go out! The manager at the desk said he'd check the refrigerator and see if there was yogurt he could offer me! It's the little things that count...I've stopped here before and this will be a regular stop for me - very consistent, clean and friendly! Thank you! June 17, 2015
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