Rated 4.9 out of 5 by 429
Rated 5.0 out of 5.0 by bobtoml We are extremely pleased
The hotel in West Middlesex PA has set a standard for us that other hotels will be hard pressed to reach. Every single staff member my family encountered had a pleasant greeting to share even while passing in the halls. The patio area behind the hotel provided a very relaxing atmosphere while the three-hole mini golf provided some amusement. The morning breakfast buffet was well stocked and the pancake machine was a big hit. The weekday happy hour was a nice surprise. My wife, son and I say "WELL DONE" to everyone at West Middlesex.
June 22, 2015
Rated 5.0 out of 5.0 by ACM3 Best hospitality ever!
My family was returning from a trip to Michigan to settle a family member's estate when we stayed at this property. We were physically and emotionally drained. Your staff asked my husband the reason for our visit when he made the reservation and when we checked-in, the clerk actually mentioned he was sorry for our loss. When we opened our room door, we were surprised by a sympathy card and goody bag from the staff! The bag held sympathy essentials such as tissues, mints, and snacks. We couldn't believe it!
Our room was spectacular! Everything was placed with such care and orderliness. My favorite pillow (firm) didn't let me down. We all had a great night's sleep.
The grounds are beautiful! It was so relaxing to take a stroll around the waterfalls and pond. I wish we had more time to get in a game of putt-putt!
The pool and hot tub were EXACTLY what we needed. We were so exhausted and needed to unwind and renew. What a pleasant experience to swim and relax in such a beautiful setting.
Breakfast was extraordinary! We love corned beef hash and have never seen it served in a hotel before. The hostess was so friendly too.
We have traveled a lot and have stayed in hotels who pride themselves on customer care. They cannot hold a candle to your staff and property. We were incredibly impressed and can't wait to stay with you again around Thanksgiving time!
THANK YOU, THANK YOU, THANK YOU for a wonderful stay. It was just what we needed and we appreciate your hospitality so much. A++++!
June 19, 2015
Rated 5.0 out of 5.0 by CurtFromLakewood Great Experience!
I stayed recently with my dad who had just had eye surgery that day. The staff went out of their way to assist and accommodate us. The Wednesday evening managers party was great since we did not need to leave the property for dinner. The breakfast was just as amazing!
We would definately stay at this property again.
June 17, 2015
Rated 5.0 out of 5.0 by JrzyGrl Great Overnight Stop!
These guys have it figured out! I arrived around 8, in a thunderstorm after driving all day. I announced I would use the popcorn and cookies for my dinner - too tired to go out! The manager at the desk said he'd check the refrigerator and see if there was yogurt he could offer me! It's the little things that count...I've stopped here before and this will be a regular stop for me - very consistent, clean and friendly! Thank you!
June 17, 2015
Rated 4.0 out of 5.0 by Charlien87 Great stay
I loved the root beer floats offered upon entry! Friendly staff, nice room.
June 16, 2015
Rated 5.0 out of 5.0 by ILWoman27 Stay once again with HIE - Sharon-Hermitage
Once again, stayed with HIE on my visit from Chicago to NE Pennsylvania. Nothing disappointing, comfortable, reliable, friendly and attractive this Hotel lives up to it's name and reputation. The Staff, awesome! Best bed I even slept in and room was cool and comfortable upon my arrival. Cold beverage offered to me upon arrival and smiles all around!
Would recommend as a top A Hotel to stay if you are in town. Good family styled restaurants in the area and also other accommodations for dining.
Easy of and on Interstate 80 and well maintained and manicured landscaping. Array of parking locations for those of you who want to keep an "eye" on your vehicle. Safe area and very "inviting" at first impression.
Thank you Holiday Inn Express of Sharon-Hermitage, PA
June 16, 2015
Rated 5.0 out of 5.0 by kevinthetourist111 fabulous hotel
We love staying at this hotel. They make you feel like you want to move in!
June 15, 2015
Rated 5.0 out of 5.0 by trip513 Great sleeping rooms, pool, and breakfast.
This hotel is Excellent! Bed was comfortable, pool was clean, and breakfast had a good selection for a traditional breakfast and for a vegetarian. Their hot soup in the evening and manager's special 'social' time was an added plus. Definitely the hotel to stay at if you are in the Sharon-Hermitage, PA area.
June 12, 2015