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Rated 4.9 out of 5 by 304 reviewers.
Rated 5.0 out of 5.0 by They mean it! I have stayed at many Hotels and this one goes the extra mile. The employees are there for your comfort and they mean it. January 7, 2014
Rated 5.0 out of 5.0 by Satisfied Return Customer The best Holiday Inn Express in the country! I am disappointed when I stay at other HIE's because they can not match the helpfulness and friendliness of the staff, the quality of the food and snacks and all of the little things they do to make your stay pleasureable. I look forward to my visits to western PA because I will go out of my way to stay at this hotel. January 7, 2014
Rated 5.0 out of 5.0 by Happy mom will drive for toys We have a 20 month old and love staying at Holiday Inn Expresses because they always have a nice pool and good breakfast options. Since staying at the Holiday Inn Express in Hermitage, however, we will now drive an extra 100 miles past the Holiday Inn Express at our halfway point of travel, just to stay here. They go above and beyond to make the stay enjoyable. They always have a crib, the pool is fantastic and they offer healthier breakfast options. I also love the large bin of toys, the extremely welcoming staff and the free night time sleep aids (chamomile tea is my favorite and my husband likes the hot chocolate). Keep up the great work! January 4, 2014
Rated 5.0 out of 5.0 by excellent hotel Excellent place to stay. Whenever we are in the area we make our plans to stay there. It is worth a detour if you are able to stay. January 4, 2014
Rated 5.0 out of 5.0 by FANTASTIC experience! Clean, comfortable, affordable! I have never seen a nicer Holiday Inn Express. The breakfast was beyond delicious and the staff were wonderful! January 3, 2014
Rated 5.0 out of 5.0 by great stay best holiday inn express ever..the staff is very friendly and helpful ..the rooms are clean and everything works.. the location is close to the highway for easy access and also close to good shopping. We used this as a gathering spot for my family and we had 8 kids under the age of 9..everything went smooth and enjoyable for all the family's. this is our favorite place to stray..The food is excellant and the pool is always clean.. January 3, 2014
Rated 5.0 out of 5.0 by Excellent property This is a very new and fresh Holiday inn Express. They have a nice indoor pool, hot tub, a nice miniature golf area, and a beautiful waterfalls and landscaping. Very clean and spacious rooms, very attentive and friendly staff, great breakfast with healthy options. Everything in the room was in proper working order and the rooms are nicely appointed. January 2, 2014
Rated 5.0 out of 5.0 by wonderful, helpful staff and very clean hotel traveling from out of town visiting family and friends, we booked a room for a 'vacation' evening. The room was spotless, the pool was comfortable and clean. The beds were so comfortable my daughter wanted to take one home. The morning breakfast was delicious and abundant. There was plenty to eat. We will certainly stay at this location again or for that matter any of these hotels. January 2, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn in the USA! I travel on business more than half the year and stay at MANY Holiday Inns across the US. I am a Platinum member. This is one of the BEST run, cleanest and most friendly staff! Breakfast is always excellent. Pam who prepares breakfast was very friendly and the whole staff wished us Merry Christmas and Happy New Year! Quality of food is always excellent and still FREE! I HIGHLY recommend this Holiday Inn if you are staying anywhere near this area. Keep up the great work and customer satisfaction, it shows and pays off for each and every person staying at this hotel! January 1, 2014
Rated 5.0 out of 5.0 by HOT TUB THE HOT TUB EXCUSE ME, JACUZZI NEEDS FIXED!!! WE HAVE BEEN THERE SEVERAL TIMES & ENJOY THE PLACE VERY MUCH . PLEASE CHECK INTO FIXING THE JACUZZI , MOST PEOPLE ARE DISAPPOINTED WHEN THEY FIND OUT IT IS NOT WORKING. December 31, 2013
Rated 5.0 out of 5.0 by Awesome staff and great place to stay This was by far the nicest hotel I have ever booked. The people at the front desk were awesome and went above and beyond to ensure our stay was first class. Liz at the front desk did an awesome job checking us in and making sure we had everything we needed even after we got settled in the room. The entire hotel property was clean and neat. The next time we travel up to this area we will definitely stay at this hotel. I highly recommend this Holiday Inn Express. December 19, 2013
Rated 5.0 out of 5.0 by AWESOME HOTEL After traveling through a terrible snow storm, this property was incredibly well appointed for our needs. The front desk staff was very inviting, accommodating, and understanding considering our very difficult drive. I would stay here again and recommend this property. December 9, 2013
Rated 5.0 out of 5.0 by Great Hotel The staff is very friendly and professional. The rooms are clean and comfortable. December 9, 2013
Rated 5.0 out of 5.0 by The Best The Holiday Inn Express in Sharon-Hermitage is in a class of it's very own....it is the very best hotel of any brands my family and I have stayed at....kudos to all the staff..... December 3, 2013
Rated 5.0 out of 5.0 by Customer Service Excellance After you experience the service level at this hotel, you will expect the same level of service every where else you stay and you will be disappointed. I just recently stayed at another hotel and was disappointed. The team wasn't friendly, and didn't make you feel at home. This is always a great experience. December 2, 2013
Rated 5.0 out of 5.0 by Great Hotel One of the best hotels we have stayed at. Only hotel we stayed in that the bed was comfortable. Loved the homey, resort feeling of the hotel and the friendliness of the staff. November 27, 2013
Rated 5.0 out of 5.0 by Great service, kind personnel I always stall in this hotel when I go to that part of the country. They have lots of details different from other hotels, such as candy in the room, cocktail afternoons, manager's day, etc. November 26, 2013
Rated 5.0 out of 5.0 by Exceptional Property We stayed at the Holiday Inn Express on our way to Penn State. It is a great hotel. The rooms are large and well appointed, and there was a jacuzzi in the bathroom. The staff was extremely nice and pleasant to deal with. I recommend this hotel highly. November 25, 2013
Rated 5.0 out of 5.0 by Shopping weekend away Stayed at Sharon-Hermitage during a long week-end of shopping in Erie and Grove City. Very nice/clean hotel with friendly staff. November 20, 2013
Rated 5.0 out of 5.0 by A wonderful place to stay It is very clear that this hotel's main focus is customer satisfaction! They do a wonderful job and I would recommend this hotel to anyone! November 18, 2013
Rated 5.0 out of 5.0 by Great experience..no funky hotel smell in the rooms. Loved it! My friend & I both noticed right away there was no offensive smell in the hotel or the hotel room. Hotel staff were friendly & helpful. My friend & I opted for a standard room with two queen size beds instead of the suite we booked with a king bed. Staff pointed out the standard would not have as much room, but it was plenty for two girls on a shopping spree. Highly recommend this hotel that is 20 minutes by highway from Grove City. November 14, 2013
Rated 5.0 out of 5.0 by You employees make the difference!! Just want to mention that two of your employees really went above and beyond to make our stay an awesome stay!! Kim and Renee were so kind and helpful...they made the difference between your hotel and some other hotel!!! We will always stay w/you from here on out.....we come up every year(for the last 20 yrs) for the Volant kick off to Christmas shopping weekend.....we have never stayed w/you before but now we will always stay there!! thanks girls!! great service! November 13, 2013
Rated 5.0 out of 5.0 by Comfy bed; warm and genuine customer service! Our beds were comfortable, and the folks at the front desk and the dining room were very friendly and did a great job. November 12, 2013
Rated 5.0 out of 5.0 by Great Staff Staff was as friendly as they could. Went out of their way to make us feel at home. November 10, 2013
Rated 5.0 out of 5.0 by Awesome I have visitedthis area twice and I plan to visit this city approx. four times per year. There is no other hotel I consider when visiting. This place is awesome. November 10, 2013
Rated 5.0 out of 5.0 by Sharon-Hermitage overnight stay The room was clean, the check-in staff was very friendly! All in all a great experience after being on the road for 10 hours. November 7, 2013
Rated 5.0 out of 5.0 by Home for visit We are from this area but have never stayed here before. From the start in the lobby our stay was extremely pleasant. The staff was second to none in professionalism. The hotel was wonderfully decorated and extremely clean. Would highly recommend this place and we will be staying here the next time we are in town. October 31, 2013
Rated 5.0 out of 5.0 by If you have to be away... This hotel was a great place to stay while away from home for work. I appreciated the clean and comfortable room. The staff was great too! October 28, 2013
Rated 5.0 out of 5.0 by Great Hotel I have traveled all over the World for business and i have not experienced better customer service from any other hotel. A few have come close, but this staff of employees are wonderful. October 28, 2013
Rated 5.0 out of 5.0 by Best service ever (for a HI Express) First time I've been to a hotel with 25 cent happy hour (with beer and decent liquor)! There was also popcorn, a cappuccino machine, and apple cider available (in addition to the regular cookies) in the evening. You can tell the operators of this hotel were trying to go the extra mile and differentiate themselves, and it worked! Furthermore, free gym passes are available to a YMCA three-ish miles away, in addition to the typical in-hotel gym offering. Only negative, is the rooms are a little older (older carpet/wallpaper), but the rooms are nice, clean, and comfortable. Thanks! October 26, 2013
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