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Rated 4.9 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Oasis even in winter Exceptionally lovely landscaping is even beautiful in the winter. Internet much better than average hotel quality. Towels very absorbent, room very clean. I love the breakfast cinnamon rolls and yogurt. But the best part is the very courteous, friendly and helpful staff. The hotel was almost filled to capacity but we never heard a sound from any other room. February 16, 2014
Rated 5.0 out of 5.0 by beds As always the beds are terrible. The wife can sleep anywhere at anytime except in a Holiday Inn bed February 11, 2014
Rated 5.0 out of 5.0 by Outstanding facility Tops in its category. This becomes a benchmark when evaluating other hotels. Few compare as favorably. February 10, 2014
Rated 5.0 out of 5.0 by Best Holiday inn express out there. Normally a good experienc at an HI express but this one goes above. Very nice decode and up to date. Great communication on t he on goings. The evening quarter drink time was great deal also. You will not be disappointed in this HIE. February 10, 2014
Rated 5.0 out of 5.0 by February 24 2014 stay As usual my stay@the Holiday inn express Heritage was five star. I am originally from Farrell Pa. and have tried all the other hotels but they are out classed. If you are looking for cleanliness, relaxation, COMFORTABLE BEDS, professional and friendly service at all of the hotel levels with consistency then this is the best value. I had to come home and bury my Father who has stayed there in the past w/me, and I have to add that the Holiday inn staff treated him like royalty which meant a lot to me, Thank you for that. All of my relatives stayed there at my suggestion and loved it. I highly recommend the Holiday inn ermitage. February 8, 2014
Rated 5.0 out of 5.0 by The best IHG HOTEL IN THE USA I am on the road 9 to 10 nights per month, I have stayed two times in the last month at the HI in Hermitage. This is by a large % the overall best hotel I have stayed at at any price for a long time. I travel all over the US as well as New Zealand and Europe. Well done team I look forward to being back soon. February 7, 2014
Rated 5.0 out of 5.0 Holiday Inn Express Hermitage PA This is truly a 5 STAR Holiday Inn Express. The staff is wonderful and attentive. The facility is clean and updated with great amenities including indoor pool and hot tub as well as a workout room. Breakfast choices are excellent and change from day to day. In the evening, there is always a pot of soup waiting and complimentary snacks. Having stayed in quite a few HIE along the east coast, this one is the BEST you can find. February 6, 2014
Rated 5.0 out of 5.0 by warn reception after long day my wife and i arrived at the holiday inn late in the evening after a long days drive. we were welcomed by a very friendly and helpful night manager who quickly got us a room and put us to bed. January 30, 2014
Rated 5.0 out of 5.0 by Outstanding Holiday Inn Express We've stay here every opportunity we have (over 7 times now). Absolutely the best. Courteous, friendly staff and the facility is spotless - big kudos to the staff. Staff members should go out in the field and train personnel at other locations. We will definitely stay here again. January 27, 2014
Rated 5.0 out of 5.0 by Nice Hotel Thanks to the staff for a very pleasant stay. I appreciate their warm hospitality and the attention to details. I definitely recommend staying at the Holiday Inn Express Sharon-Hermitage. January 24, 2014
Rated 5.0 out of 5.0 by fabulous hotel; very customer oriented LOVE,LOVE this individual treatment from the front desk staff! January 19, 2014
Rated 5.0 out of 5.0 by Good hotel The hotel was very nice and clean. The rooms were exceptionally quiet and clean as well. Check in and out procedure was very quick without any problems. Hotel staff were courteous and helpful. Was very pleased with this location from top to bottom. Would definitely stay here again. January 14, 2014
Rated 5.0 out of 5.0 by Great service with friendly staff! I will stay here again. I told them all first impression was above and beyond my expectations. January 14, 2014
Rated 5.0 out of 5.0 by Highly Recommend I stayed at this property in January, 2014 because I made a special trip to the area to shop for a bridal gown for my daughter. There were four women in my party including myself. This was the first stay at this property and the motel provided everything we could have asked for. I reserved a suite that included a mini fridge, microwave and wet bar. The main highlights of the room include a large bathroom counter ( a must with four women) large comfortable room with two queen beds (most places only provide full sized beds) and a very friendly staff. I also appreciated the complimentary breakfast and snacks that were available 24/7. We did not use the pool or work out room but they appeared very nice. January 14, 2014
Rated 5.0 out of 5.0 by Best Hotel Ever This hotel goes above and beyond to meet your needs. At check in before you even go to your room they offer you a soda or water, there is a popcorn machine full in the lobby along with bags of snacks to take. There is coffee available at all times in the breakfast room. At night there are cookies in the lobby. If you are there during the week they provide a soup for dinner if you wish. The rooms are immaculately cleaned and the pool area is wonderful. We have never stayed at such a wonderful htoel before. January 10, 2014
Rated 5.0 out of 5.0 by They mean it! I have stayed at many Hotels and this one goes the extra mile. The employees are there for your comfort and they mean it. January 7, 2014
Rated 5.0 out of 5.0 by Satisfied Return Customer The best Holiday Inn Express in the country! I am disappointed when I stay at other HIE's because they can not match the helpfulness and friendliness of the staff, the quality of the food and snacks and all of the little things they do to make your stay pleasureable. I look forward to my visits to western PA because I will go out of my way to stay at this hotel. January 7, 2014
Rated 5.0 out of 5.0 by Happy mom will drive for toys We have a 20 month old and love staying at Holiday Inn Expresses because they always have a nice pool and good breakfast options. Since staying at the Holiday Inn Express in Hermitage, however, we will now drive an extra 100 miles past the Holiday Inn Express at our halfway point of travel, just to stay here. They go above and beyond to make the stay enjoyable. They always have a crib, the pool is fantastic and they offer healthier breakfast options. I also love the large bin of toys, the extremely welcoming staff and the free night time sleep aids (chamomile tea is my favorite and my husband likes the hot chocolate). Keep up the great work! January 4, 2014
Rated 5.0 out of 5.0 by excellent hotel Excellent place to stay. Whenever we are in the area we make our plans to stay there. It is worth a detour if you are able to stay. January 4, 2014
Rated 5.0 out of 5.0 by FANTASTIC experience! Clean, comfortable, affordable! I have never seen a nicer Holiday Inn Express. The breakfast was beyond delicious and the staff were wonderful! January 3, 2014
Rated 5.0 out of 5.0 by great stay best holiday inn express ever..the staff is very friendly and helpful ..the rooms are clean and everything works.. the location is close to the highway for easy access and also close to good shopping. We used this as a gathering spot for my family and we had 8 kids under the age of 9..everything went smooth and enjoyable for all the family's. this is our favorite place to stray..The food is excellant and the pool is always clean.. January 3, 2014
Rated 5.0 out of 5.0 by Excellent property This is a very new and fresh Holiday inn Express. They have a nice indoor pool, hot tub, a nice miniature golf area, and a beautiful waterfalls and landscaping. Very clean and spacious rooms, very attentive and friendly staff, great breakfast with healthy options. Everything in the room was in proper working order and the rooms are nicely appointed. January 2, 2014
Rated 5.0 out of 5.0 by wonderful, helpful staff and very clean hotel traveling from out of town visiting family and friends, we booked a room for a 'vacation' evening. The room was spotless, the pool was comfortable and clean. The beds were so comfortable my daughter wanted to take one home. The morning breakfast was delicious and abundant. There was plenty to eat. We will certainly stay at this location again or for that matter any of these hotels. January 2, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn in the USA! I travel on business more than half the year and stay at MANY Holiday Inns across the US. I am a Platinum member. This is one of the BEST run, cleanest and most friendly staff! Breakfast is always excellent. Pam who prepares breakfast was very friendly and the whole staff wished us Merry Christmas and Happy New Year! Quality of food is always excellent and still FREE! I HIGHLY recommend this Holiday Inn if you are staying anywhere near this area. Keep up the great work and customer satisfaction, it shows and pays off for each and every person staying at this hotel! January 1, 2014
Rated 5.0 out of 5.0 by Awesome staff and great place to stay This was by far the nicest hotel I have ever booked. The people at the front desk were awesome and went above and beyond to ensure our stay was first class. Liz at the front desk did an awesome job checking us in and making sure we had everything we needed even after we got settled in the room. The entire hotel property was clean and neat. The next time we travel up to this area we will definitely stay at this hotel. I highly recommend this Holiday Inn Express. December 19, 2013
Rated 5.0 out of 5.0 by AWESOME HOTEL After traveling through a terrible snow storm, this property was incredibly well appointed for our needs. The front desk staff was very inviting, accommodating, and understanding considering our very difficult drive. I would stay here again and recommend this property. December 9, 2013
Rated 5.0 out of 5.0 by Great Hotel The staff is very friendly and professional. The rooms are clean and comfortable. December 9, 2013
Rated 5.0 out of 5.0 by The Best The Holiday Inn Express in Sharon-Hermitage is in a class of it's very is the very best hotel of any brands my family and I have stayed at....kudos to all the staff..... December 3, 2013
Rated 5.0 out of 5.0 by Customer Service Excellance After you experience the service level at this hotel, you will expect the same level of service every where else you stay and you will be disappointed. I just recently stayed at another hotel and was disappointed. The team wasn't friendly, and didn't make you feel at home. This is always a great experience. December 2, 2013
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