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Rated 4.0 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Above Par Clean and spacious rooms with a friendly staff to help accommodate all your requests. November 13, 2014
Rated 5.0 out of 5.0 by Comfortable and cleanly room with nice service When I arrived at the hotel the concierge was very friendly and seemed to genuinely care about why I was visiting town. When my friends and I needed restaurant recommendations another of the concierges was readily able to help us. The hotel was slightly outdated, with the wallpaper beginning to peel in certain areas, but the rooms themselves were well kept. The beds and pillows were incredibly fluffy, everyone in my party slept well. Breakfast in the morning was great! There were plenty of options for different pallets. Location wise, the hotel is not within walking distance to anything, but is within a short drive (5-10 minutes) of plenty of restaurants. It is also located only 10-15 minutes away from Kennywood. If I needed to stay in this area again I would certainly come here. November 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean My mom and I stayed here the night before my wedding, and then we got ready with my bridal party. We had a suite, and it was a little snug for 7 gitls, me, my mom, my mother in law, aunt, and two make up artists, but it worked out well for us! The staff was very accommodating, and friendly! Which is always a plus at any establishment. The bed was very comfortable! The room was very clean! I really have no complaints! November 8, 2014
Rated 4.0 out of 5.0 by Always a nice choice for the area. We always stay here when in the area for sports events. The staff is very friendly (especially Ray) and there when you need them. The breakfast is always nice and warm and relaxing. We do see a little wear and tear beginning to take place here so we hope they get on top of that. The little details are beginning to show. Garbage left over in the ice area, coving coming off the walls, needs some small updating and detailing. But a great place to be and everything you need in the area. Keep up the good work but don't lose track of the small details. November 6, 2014
Rated 5.0 out of 5.0 by Excellent Room and Service, But Unreliable Internet I've stayed at this Holiday Inn Express many times, and I can strongly recommend it for its condition, friendliness of staff, room comfort and breakfast. However, I've had numerous problems with their wireless Internet. Sometimes it just disappears and I get knocked offline and can't get back on for hours. They need to invest in better equipment. November 4, 2014
Rated 4.0 out of 5.0 by A convenient location... Convenient to many travelers to the area, at least, as it was to us. We have stayed at this property often. Over the past several years, the quality of hotel staff has improved to where they are among the best among this (and similar) brand. November 3, 2014
Rated 1.0 out of 5.0 by disappointed We have stayed at this hi express before and were surprised to find them unprepared for a reservation I had made nearly a month in advance. My reservation, which I had even printed from a confirming email stated I was to have a nonsmoking room with a king bed. The room we were given was a smoking room with 2 smaller beds. While one staff member seemed confused, another staff person said we have plenty of rooms, but we were given a small room with what called a queen bed. It was the smallest queen bed we've ever had, and the bathroom was the smallest we've ever had at an hi express. This was the least satisfactory experience we've ever had with a hi express property. Staff did not respond well to a mistake. November 1, 2014
Rated 4.0 out of 5.0 by Awesome Bed - Normal - Value in the are - would stay there again October 30, 2014
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