Rated 3.5 out of 5 by 249
Rated 4.0 out of 5.0 by c331 Room was great. The staff was very friendly and helpful.
I would recommend it to anyone. The location was easy to get to. There wasn't a lot of outside noise to keep you from getting a good night's sleep.
July 1, 2015
Rated 2.0 out of 5.0 by Chuck_M1 Too much road noise
I travel a lot and generally like Holiday Inn Express properties. However, I will not stay at the West Monroe location again unless there's no alternative. The hotel is placed too close to I-20 and unfortunately I had a room on that side of the building. The traffic noise is constant and especially loud when large trucks pass by. I tried to create some background 'white noise' with the unit's A/C but the only setting for constant fan was for "Fan Only'. It gets hot in West Monroe during June so "Fan Only" was not a good option. The A/C unit cycled on and off all night and the traffic noise was loud when the A/C was off. I spent half the night wearing foam earplugs just to get a little rest.
The breakfast the next morning featured omelets which would have been good except for the jalapenos embedded. I do not understand why people in Louisiana think everyone wants spicy food. No thanks!
June 29, 2015
Rated 2.0 out of 5.0 by dmr1229 Non responsive staff
I really was disappointed in this hotel stay. I travel for my company and stay in HIE all the time, but this property was not friendly and did not take care of simple request until i checked out.
June 21, 2015
Rated 3.0 out of 5.0 by Kozski West Monoe Stay
The hotel looks nice on the outside once inside you can tell it has some mileage on it.
The place had a strange smell and the room I first had was not clean nor ready for occupancy, they had to change my room. The second room had a clogged bathtub,...GROSS! The staff did try to accommodate else I would have moved to another hotel.
June 19, 2015
Rated 4.0 out of 5.0 by Cmsumom It was good.
We stayed here on our way back to kC from Gulf Shores.(Husband wanted to stop at Duck Dynasty). The staff were great, the kids loved the pool (except the smell of the town was horrific- and never expected that!- was told it is from the paper mill). The room was clean- except the walls were covered in black marks like someone had oil on their hands and rubbed everywhere- EVERYWHERE- but the room other than that and someone had red lipstick lips on the ceiling- don't know how that got there either- don't want to know. ANYWAY- we slept good and plenty of room in our suite for the 5 of us. I would recommend this hotel.
June 18, 2015
Rated 1.0 out of 5.0 by Man on the move Lost time
I have stayed at this hotel numerous times and instead of getting better they are getting worse. The room rate was high and I think sine they are the only Holiday hotel in the area they can charge more for rooms. What they don't know is that there are other hotel in the area to stay at. hotels that are taken care of much better than this one.
I would never recommend this hotel to anyone. I would recommend that they fix the problems up in this hotel. The numerous things wrong and the carpet that was so dirty I had to clean my feet before putting my socks on. I would also suggest to drive further for better rates and a much better hotel.
You know there is a sign in the bathroom that states "If you forget any item we will help you with a replacement"
I think It should say " I should have stayed at another hotel"
June 16, 2015
Rated 4.0 out of 5.0 by Bo57 Not Their Fault
While I was there for 4 nights, there was an FFA Convention in town. For the most part, these kids were polite and respectful. The only issue was that they would roam the halls until about midnight and occasionally made it more difficult to fall asleep.
I guess the property uses a water softener system, but it worked too well. Soap was very difficult to feel like I was getting it rinsed off.
I loved the walking track next to the property. I used it 3 times while there. Had to be attentive though. I saw 3 cottonmouths during my walks. Not a problem, just needed to pay attention.
Great proximity to restaurants.
June 8, 2015
Rated 5.0 out of 5.0 by mkbeautycolorconsultant Great night's sleep!
Bed very comfortable and dark room = great night sleep.
Layout of room easy to get around.
Bathroom clean and towels and supplies very nice.
June 7, 2015