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Rated 3.5 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by West Monroe Visit The West Monroe Holiday Inn Express provided comfortable rooms and the site was well maintained. The staff was very accommodating and welcoming. We only used a limited amount of site resources, but those used were perfectly fine. The original greeting by the front desk clerk was welcoming and comforting. All equipment and devices were working in fine order. The breakfast staff also had a hospitable attitude. October 15, 2014
Rated 4.0 out of 5.0 by Monroe Stay Breakfast staff was very friendly and helpful. As I have replied in the past the only thing that needs changing is the brand of coffee. It is so weak it is like drinking tea. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel A little pricey for a Holiday Inn Express but the staff was great and the hotel was spotless not new but spotless and well maintained. The hotel is close to EVERYTHING including Duck Commander where I purchased t-shirts for the kids. Good place to stay if you need to be centrally located. October 13, 2014
Rated 5.0 out of 5.0 by Great Place and Good Breakfast I find each Holiday Inn Express to be all I expect and in some cases some will have an edge over the others. Happy Camper..... October 12, 2014
Rated 3.0 out of 5.0 by Not as nice as we expected The property was adequate for our purposes, but certainly not as good as we expected. Perhaps it was the ladies college soccer team that had pretty much taken over the Inn, however the elevator took forever, the breakfast was out of several key supplies, and the outside property was littered more than it should have been. To be a bit more positive, the room was comfortable and clean, and the bathroom was clean and well stocked. The internet worked ok but was awfully slow. Wi-fi reception was poor. October 9, 2014
Rated 3.0 out of 5.0 by Quick stop We stopped there for a room while visiting Duck Commander and the tv didnt work, the breakfast was horrible, they had no pancake mix for waffles, and some of the plugs on the lights did not work to charge cell phones. We got put by an elevator on the 4th floor with a college soccer team. Not very quiet. October 8, 2014
Rated 4.0 out of 5.0 by Bad Stay Was not greeted as Platinum member nor was the room I booked available. I was also not offered an upgrade to resolve this. The room was not cleaned while I was there and it did not seem like the staff was all the concerned. They have had issues with the cable at this hotel for over a month now and I know the cable companies are slow but this is ridiculous. I travel here at least once a month and although there are not a lot of choices my loyalty to IHG only goes so far. October 6, 2014
Rated 5.0 out of 5.0 by bed it was good will come back to this hotel again thank you and have a BLESS day October 1, 2014
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