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Rated 3.5 out of 5 by 283 reviewers.
Rated 4.0 out of 5.0 by OK Stay was OK . Hotel is under remodeling and I understand that means things are not quit up to par. September 29, 2015
Rated 2.0 out of 5.0 by Uncomfortable Bed I am a Spire member. The Hotel is making some upgrades, but my biggest complaint was the quality of the Mattress. It was severely bowed in the middle and difficult to sleep in. I had the same experience with the mattress in a previous stay and in a different room at this Hotel. Hopefully they will upgrade their mattresses as well. September 29, 2015
Rated 3.0 out of 5.0 by Monroe West Holiday Inn Some of my ratings are low for this stay, but I stayed at this same hotel a few days later. It was going under some renovation on both of my stays, so the tip-top condition is on its way on this particular establishment. I stayed in a renovated room and it was excellent. The night staff is terrific. The only caution that I will give anyone who stays here is that the water used is sourced from an aquafer (as explained to me by the day staff), and with it come the odor, but it is very soft water. The renovation includes a stain on the concrete on the front entrance. I prefer a simply natural concrete result, but this is immaterial to my stay. I think that after all of the renovation is completed, that this location will be a good choice for the very weary traveler. September 27, 2015
Rated 3.0 out of 5.0 by Unusal stay The hotel was under renovation during our stay and I'm sure as with all the Ihg units we've stayed this too will be a great place to stay. However the water in the toilet ran most of the night The door was not aligned and had to be forced shut No clock in the room elevator was down for the first 4 hours and had to use stairs although an inconvenience probably needed the exercise lol The staff was extremely apologetic and friendly although this stayed fell way short of the normal Ihg experience I'm sure all will be corrected as the updates are finished. September 25, 2015
Rated 5.0 out of 5.0 by Grandparents with grandchildren We had a great stay for 1 night. Everything was great in our room and with the breakfast we had the next morning. September 22, 2015
Rated 2.0 out of 5.0 by not representative of Brand Non-smoking room smelled like an ash tray. Rugs dirty and outdated. There are better options in the area. Disappointed in stay. September 22, 2015
Rated 5.0 out of 5.0 by Another great Holiday Inn Express I almost always stay at an IHG brand hotel and am never disappointed. They all maintain the same quality of rooms and staff to satisfy the most critical guests. Thanks again Holiday Inn Express. The one exception was a recent stay in Jacksonville, Florida where one day the hotel was a Crown Plaza and the next day it belonged to another hotel chain. The room was did not meet IHG standards by a long shot. September 21, 2015
Rated 1.0 out of 5.0 by willimay I stayed in Holiday Inn Express hotels in different cities for the past week and this has to be the worst and it was the most expensive. The curtains were falling off the rods, the carpets were filthy, etc. etc. Supposedly they were remodeling but the place was practically empty and the front desk must have put me in the worst room they had! September 19, 2015
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