Rated 3.7 out of 5 by 42
Rated 2.0 out of 5.0 by sparky480 Not what I have come to expect
I have stayed at many Holiday Inn Express over the last few years, and most of them have been updated and modernized to give a nice, almost luxuries feel about them. This one I was left wanting, the hallways looked dated, the room ambiance seemed off with yellow doors and pinkish bathroom color, rooms seemed simple with no thought to decor. the tub/shower had been painted to imitate a marble look but where the soap rest is, the paint had worn off making it look worse than if they had left it alone.
FYI... When I arrived I gave them my gold elite card but did not get any kind of gift bag I usually get. I had to ask for it, and then was told they were out, I asked it they even had a bottle of water, so they went in the back to look for one.
Over all I think they should invest some time and money to finish what they seem to have started but never finished right.
December 1, 2013
Rated 5.0 out of 5.0 by Lacy09 Comfortable bed, clean, and great service!
My visit with Holiday Inn Express Metrocentre in West Palm Beach, Florida, was absolutely the bestest ever! From the moment I stepped into the lobby, it was so pleasant and the staff so friendly. Then, when I got to my room, I was so pleased with the decor, the cleanliness, the amenities plus the bed was so very comfortable. I slept better than I do at home! I will definitely use Holiday Inn again and recommend the Metrocentre to everyone I know.
November 19, 2013
Rated 4.0 out of 5.0 by Whom Overall Experience
On balance,I enjoyed my stay with you. Excellent and efficient check in service, Very comfortable bed and a bathtub big enough for a real adult person.
Negatives: Harsh, unacceptable lighting in the room and no shaving mirror with lights in bathroom
Fuzzy tv reception and no music channels, which are pretty much available these days from every cable service.
Awkard, ill designed coffee maker that worked poorly.
Microwave and fridge good, but some dispoals utencils, plates and bowls would be a plus and make things much easier for most.
November 5, 2013