Rated 4.8 out of 5 by 181
Rated 4.0 out of 5.0 by stevenr0 Nice facility, room, pool
Check in was quick, room access was questionable.
Magnetic keys were an issue. Was issued two keys and each key was used two times and then access to room or pool was denied. Was issued two new keys and encountered the same problem. Room was comfortable, clean, and quiet. Grand-kids didn't like the the TV channel selection. Had no soap in the bathroom, took me three trips to the front desk to get soap (desk unattended on first two trips). Other than the minor issues I recommend this Holiday Inn.
June 27, 2015
Rated 4.0 out of 5.0 by Edwinsauser Comfortable, pleasant manager
I got in late and rooms was waiting for me and 4 other guests. Night Manager was very nice and I had a nice personal note in the am.
June 21, 2015
Rated 5.0 out of 5.0 by mcolvin Great Stay...
Originally checked in at another hotel in west plains and stayed the night there and had a very bad stay due to the bed had my company transfer me to the Holiday Inn and had a much better stay and was able to sleep
June 21, 2015
Rated 4.0 out of 5.0 by Theodo West Plains, MO stay.
Great stay. Room clean. Bathroom clean. Complimentary breakfast outstanding.
June 20, 2015
Rated 4.0 out of 5.0 by The Pharaoh! My stay
My family and myself really enjoyed our stay at Holiday inn express,the greetings from the front desk at check in and check out was so pleasant.
Cleanliness was a remarkable aspect of the facility and enjoyable breakfast in the morning was part of the overall very good experience that we had .
Surely I recommend it for family and friends!
June 19, 2015
Rated 5.0 out of 5.0 by GPI1 Best of the Rest
One shouldn't expect grand luxe elegance when staying in this region of the country. (Neither the demographics nor the economy would support it.) That said, by a wide margin, the Holiday Inn Express in West Plains is currently the best lodging facility in town. I've been traveling to this area on business for more than 15 years and have tried most of the alternatives. This property was always marginally better than the rest in my opinion; however, since my previous visit over two years ago, things have markedly improved. From reception, to in-room amenities and comfort, to efficient check out, this is all I could hope for as a business stay over location in southern Missouri. Kudos to the management and staff of this property, and unequivocal recommendations to other business travelers. NOTE: The room was priced marginally higher than the competition's offerings, but given the superlative visit I just completed, I'd say the differential was well worth it!
June 18, 2015
Rated 4.0 out of 5.0 by Reliable Nice place to stay for the night
As with all HIE's comfortable, safe place. Great brand hotel.
June 7, 2015
Rated 5.0 out of 5.0 by Sunny53l 3rd return visit
This is the 3rd year we stayed at this facility. All in all we have found it is a excellent place to stay. Good beds, good breakfast, clean rooms,excellent friendly staff and a place you feel secure. Being an older couple security is important. It is always heart warming when you return to a facility and find the same staff working. Says lots for the administration. Sorry we had to leave so soon
June 7, 2015