Rated 4.8 out of 5 by 56
Rated 5.0 out of 5.0 by Kristang Great Experience Every Time
I stay at the Holiday Inn Express annually and each time my experience is the same. The hotel is clean. The staff is friendly, pays attention to details and goes above and beyond. The breakfast is great. Overall, you can't go wrong staying at the Holiday Inn Express West Plains.
February 10, 2014
Rated 5.0 out of 5.0 by Kansas traveler Repeat customer
My wife and I have stayed at this motel repeatedly over the past 5 years when traveling back to Leawood after visiting our son and his family in Jackson, MS. Every stay has been excellent - great, caring and helpful staff; comfortable, clean room; very good breakfast made even better by friendly and attentive staff. Only weakness is a lack of elevator to the second floor, but we generally have requested and received a first floor room. We definitely recommend this facility for anyone spending a night in West Plains.
January 30, 2014
Rated 5.0 out of 5.0 by Tomalso Great People
I want to let you know how extraordinarily this hotel is
doing as it relates to customer service. I am not someone who has ever taken the time to write or fill out comment cards. I've stayed at many hotels and hotel chains, some upscale, some average and some economy. The staff at this hotel did a better job of attention to their job and customers€™ needs than any I have seen.
January 22, 2014
Rated 5.0 out of 5.0 by blind bob west plains
A great stay with my family the hotel and staff were more than helpful.
January 14, 2014
Rated 5.0 out of 5.0 by Burcham9 Great hotel!
I have stayed in this hotel three times in past 2 months, while visiting family in the area. On each occasion, I have been especiallya pleased with this hotel. Staff are friendly, and my room and facility are very clean and comfortable. Its been enjoyable to find such a nice place toand stay in this area, and have referred family and friends. Also, as a IHG Gold member, its one of the best hotels I have visited in a while.
January 8, 2014
Rated 5.0 out of 5.0 by Davetec The Friendliest Holiday Inn, I’ve ever been too.
Nice comfortable Holiday Inn. Lacks an exercise facility, but the friendliest staff.
January 5, 2014
Rated 5.0 out of 5.0 by Biker Dude Repeat Customer
I have been working part-time in West Plains and my wife and I have been staying here once a week for the last two years. We feel at home here. The staff is like family to us. I can only say good things about all of the accommodations. Staying here is a decision you will not regret.
December 30, 2013
Rated 5.0 out of 5.0 by UriBY Great stay
This is the second time I stayed at this hotel. Always a pleasure, with great, nice and welcoming staff. Highly recommended!
Really, everything was great except for the finicky shower head.
December 28, 2013