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Rated 4.8 out of 5 by 200 reviewers.
Rated 4.0 out of 5.0 by Staff Without a doubt, the staff are the best thing that this hotel has to offer. Holiday Inn Express is the "best" hotel in West Plains. The area does not have much else to offer, except "mom and pop" motels, putting this property in a status by itself. August 21, 2015
Rated 3.0 out of 5.0 by West plains stopover The A/C in the room was loud and caused the room to be humid. I will not stay here the next time I travel through the area. August 21, 2015
Rated 5.0 out of 5.0 by right at home Room was clean, including the bath, although something had been spilled on the arm chair and the stain hadn't come out completely. Love the large, roomy bathroom counter space! Breakfast was great, with lots of choices and little extras. Every staff member we met was friendly, competent, very professional. August 20, 2015
Rated 5.0 out of 5.0 by One night on the road We were traveling home from Kansas to Alabama and when we got ready to stop saw this HIE. We were able to get a first floor room but the only one available was an accessible room. The hotel did not have elevator so this was very important as my wife does not do stairs very well. The front desk still had a bowl of fruit out. I picked up a banana which was very good. The room was clean and comfortable. I love the firm pillows used by HIE. The room was quiet and we slept very well. Breakfast was the typical HIE fare and the dining area was very busy. Checkout was quick and efficient. We will stay here again next time we travel through West Plains. August 19, 2015
Rated 5.0 out of 5.0 by Best front desk person ever...Crystal! Fine room and nice and clean. The best part about our stay was the helpfulness of the front desk clerk at our arrival and she was also on duty the following morning. Her name was Crystal and she was awesome! August 12, 2015
Rated 4.0 out of 5.0 by Oasis When you visit a small town you normally are stuck with locally owned hotels. I was great to stay at the Holiday Inn Express in West Plains, MO. It was an oasis in the rural community of southern Missouri. All Holiday Inn Express hotels are very similar no matter if you are in New York City, LA or West Plains MO. This removes a lot of stress during my travels because you know what to expect. The main negative at the Holiday Inn Express was the lack of a fitness center. The other accommodations were excellent and the hotel employees were pleasant and friendly. August 10, 2015
Rated 5.0 out of 5.0 by Awesome Stay Well maintained and very clean facility. We have stayed at a lot of Holiday Inns, and this one is one of the best. Staff was very friendly and courteous. Excellent service, accommodations, and food. August 7, 2015
Rated 5.0 out of 5.0 by Great Service This was the second time that I have stayed with these wonderful people, very helpful and warm greeetings, would highly recommend staying at this location at anytime when passing throught the West Plains area. August 5, 2015
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