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Rated 4.8 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Best Breakfast I have stayed at many Holiday Inn Express locations across Missouri and been disappointed by their breakfast, not so at West Plains. This hotel consistantly has the best breakfast ever. Food is always hot and tasty. I don't know what they do differently, but they need to teach the rest how to do breakfast. I also enjoyed a long HOT shower with excellent water pressure and didn't get the soapy skin feel from when they have the water too soft. January 20, 2015
Rated 5.0 out of 5.0 by Great Service Showed up late at night and the staff was great checking us in and making us feel welcomed. When we woke up they all greeted us and asked how we slept. The food was fresh and kept up on. When we were leaving there was a horrible ice storm during the night. The roads were very slick and they were concerned about us leaving and told us to be careful. January 14, 2015
Rated 5.0 out of 5.0 by Will Stay Again This is our third time staying at this Holiday Inn Express and once again great service and great staff. January 7, 2015
Rated 5.0 out of 5.0 by Great service and ammenities We stopped off for the night. No reservation but the clerk checked us right in. Gave us the option of upstairs (no elevator) or down. Our room had ammenities I've never had before--comb, razor, toothbrush and paste. Very nice, friendly staff.. Gotta love the free breakfast--this one had make your own pancakes too. The only downfall were no elevator and the front doors are manual which was challenging when carrying in our several bags of luggage. January 5, 2015
Rated 5.0 out of 5.0 by Wset Plains Do not be fooled by the apperance of this property. Yes it looks like it was another brand at one time, maybe, old yes in the building style and apperance only. The staff will make your stay remarkable and memerable.... truely Ozark Hospitality at its BEST... January 1, 2015
Rated 5.0 out of 5.0 by FREINDLY FOLKS All the staff treated you as if they had known you for a long time. Nice change from some other Motel chains December 31, 2014
Rated 5.0 out of 5.0 by Great hotel! We were very pleased with everything! The staff were all extra friendly and sweet to us during our whole stay. The bed was a bit firm for me, but the pillows were great, I still slept good though. The pool area was great, and the hot tub was the perfect temperature and so relaxing after a long drive. The breakfast was excellent, very good variety, and the service staff was super friendly and helpful. We would highly recommend this hotel, we definitely enjoyed our stay and would stay here if we were in West Plains, MO again for sure! Thank you! December 25, 2014
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