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Rated 4.7 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Very good staff, especially one in particular We stayed at the West Plains MO hotel on November 25, 2014 on our way to visit our son. Virginia was absolutely wonderful when we arrived and checked in. She deserves a big "atagirl". The hotel was wonderful and the rooms were great. We actually stayed there on our way back from visiting our son and we stayed on November 30, 2014 and to our surprise when we arrived there is Virginia again. What a nice surprise. She checked us in and even helped with numbers for pizza to be delivered and the weather check as well. She is a very nice lady and a great asset to your hotel. Thanks Virginia for making our stay wonderful. Also want to give a shout out to the breakfast staff as well. I didn't get their names, but they need an "atagirl" as well. The breakfast was wonderful and they were very friendly and nice. This hotel had good ratings and that is why we decided to pay a little bit more for the room, which would have been nice to been a little bit cheaper, but overall if we are in West Plains, MO again, I would stay at this hotel. Thanks for the ice scraper the morning we checked out there was ice everywhere. The pool was nice and my husband and son had a wonderful time in it. Overall stay was great. Thanks again to the staff, especially Virginia and the breakfast staff, sorry I don't know their names, but they were wonderful. Thanks!! December 12, 2014
Rated 4.0 out of 5.0 by Comftorable bed and pillows Overall, satisfied with stay. Only negative is that there is not an elevator. December 9, 2014
Rated 5.0 out of 5.0 by Great service comfortable beds The hotel was very nice clean. The beds and pillows were very comfortable. Very friendly staff. November 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express---West Plains Mo Very good room . clean. Had asked for King bed when called for reservations didn't have one available but said if someone canceled they would keep it for is, and they did. Good nights Sleep!!! Good place to park and easy to get in and out of the parking area. Breakfast was very good and breakfast area was very clean. People were very friendly and helpful. November 22, 2014
Rated 5.0 out of 5.0 by Breakfast was KILLER!!!!! This HIE was perfect! Will definitely stay there again! Convenient location, clean, and very friendly courteous staff. November 22, 2014
Rated 5.0 out of 5.0 by great hotel The staff sets this hotel apart from others. It is always a pleasure to stay here even if it is for work November 16, 2014
Rated 5.0 out of 5.0 by Clrean and Comfortable. Attentive Staff CLean and comfortable as always. This is and continues to be the most reliabe Holiday Inn Express I have stayed at. Always clean, confortable and a professional, freindly and attentive staff. I measure all Holiday Inn Express hotels and others by this property. November 11, 2014
Rated 4.0 out of 5.0 by Comfortable bed I stay in this hotel twice per month and the staff is always courteous and room is always clean. I can often check in early if need to be to attend teleconferences. November 7, 2014
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