Rated 4.1 out of 5 by 51
Rated 3.0 out of 5.0 by zfam Hotel Stay
Bathroom had women's hair on the wall and in the tub, makes me feel that the room was not cleaned at all.
July 14, 2014
Rated 5.0 out of 5.0 by Laurie48 Overall Experience at the Holiday Inn Express in West Sacramento
I stay at quite a few Holiday Inn Express Hotels throughout the state of California. At first, I thought it was a bit odd to take an elevator to the first floor instead of it being just down the hall from the lobby. I'm used to it now. Sophie (I think that's her name), has always been very friendly and accommodating. The bed and room are comfortable. I love being able to walk to the variety of food restaurants, and most especially, the Grocery Outlet across the street. This is becoming one of my favorite hotels in this chain!
June 30, 2014
Rated 5.0 out of 5.0 by popspuffin1 Great Stay!
Excellent service. A little disappointed that there was not a pool. Hot tub only. No charge for parking. Fairly close to Old Town Sacramento (about 8 minutes away). Wish there was a shuttle to Old Town. Great Italian Restaurant close by.
June 25, 2014
Rated 2.0 out of 5.0 by TeamMac44 Did not meet expectations
I like staying in Holiday Inn Express hotels because normally there is good value for the money and customer care is very good....but not at this hotel. It started off with the person who checked me in that was not friendly, did not recognize me as an IHG Rewards member and not helpful. This hotel has the weirdest layout I have seen. You come into a small lobby and small breakfest room and have to take an elevator up to all of the rooms. This makes for a bottleneck in the morning at breadfest and with the room being small, you have guests standing next you while you are eating to get to the food. Overall I would not stay here again....but will continue to use other HI express's.
June 16, 2014
Rated 4.0 out of 5.0 by mommaperry Great location
Very easy to get to Old Town Sacramento, Train station and good restaurants. Staff were very friendly and enjoyable. Cookies every afternoon were the best!
June 14, 2014
Rated 3.0 out of 5.0 Ok hotel far from city center
If you have to stay here, I guess it's okay. Nothing really wrong, just "meh."
June 14, 2014
Rated 5.0 out of 5.0 by gjust55 Curteous staff and great service
Staff was very courteous and helpful. Any questions they were able to help out. The food for breakfast was very good and the choices were many.
June 4, 2014
Rated 5.0 out of 5.0 by r86847123 West Sacramento - Capitol Area
Staff were very friendly and eager to help. Made you feel welcome the moment you walked through the door. Easy on and off from freeway. If having a bar is a big item then do not go here. Excellent restaurants within walking distance. Very happy with my stay here and highly recommend this location for Hilton Express.
May 25, 2014