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Rated 4.1 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by Great place to stay for business or pleasure! I travel quite extensively for my job. This hotel chain is usually one of the best and this particular hotel site was excellent! I stay often and feel like the staff are my friends now. They are all so friendly and helpful! It is nice to feel welcomed, safe, and have cookies freshly baked and out for the guests. The breakfast and room (comfortable bed and pillows) are a plus. I would highly recommend the Holiday Inn in West Sacramento -- Capitol Area! :-) August 12, 2014
Rated 5.0 out of 5.0 by Another Good Stay I am in the West Sacramento Area 1 week every month. I only stay at the Holiday Inn Express. It is clean and comfortable and has about 20 Restaurants with a 1 block walking distance of the lobby. August 5, 2014
Rated 5.0 out of 5.0 by Nice hotel but kind of difficult to access Holiday Inn Express is a nice chain hotel to get the most for you money and are located in the most choice areas and vacation spots in our country. We love to travel and are always wanting to get the best locations to our destinations as possible. JD August 2, 2014
Rated 3.0 out of 5.0 by Hotel Stay Bathroom had women's hair on the wall and in the tub, makes me feel that the room was not cleaned at all. July 14, 2014
Rated 5.0 out of 5.0 by Overall Experience at the Holiday Inn Express in West Sacramento I stay at quite a few Holiday Inn Express Hotels throughout the state of California. At first, I thought it was a bit odd to take an elevator to the first floor instead of it being just down the hall from the lobby. I'm used to it now. Sophie (I think that's her name), has always been very friendly and accommodating. The bed and room are comfortable. I love being able to walk to the variety of food restaurants, and most especially, the Grocery Outlet across the street. This is becoming one of my favorite hotels in this chain! June 30, 2014
Rated 5.0 out of 5.0 by Great Stay! Excellent service. A little disappointed that there was not a pool. Hot tub only. No charge for parking. Fairly close to Old Town Sacramento (about 8 minutes away). Wish there was a shuttle to Old Town. Great Italian Restaurant close by. June 25, 2014
Rated 2.0 out of 5.0 by Did not meet expectations I like staying in Holiday Inn Express hotels because normally there is good value for the money and customer care is very good....but not at this hotel. It started off with the person who checked me in that was not friendly, did not recognize me as an IHG Rewards member and not helpful. This hotel has the weirdest layout I have seen. You come into a small lobby and small breakfest room and have to take an elevator up to all of the rooms. This makes for a bottleneck in the morning at breadfest and with the room being small, you have guests standing next you while you are eating to get to the food. Overall I would not stay here again....but will continue to use other HI express's. June 16, 2014
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