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Rated 4.0 out of 5 by 41 reviewers.
Rated 4.0 out of 5.0 by An OK HIE A rather average HIE. The lady at the front desk and the lady who prepares the breakfast has been working there for at least several years at least . The front desk lady is very professional and courteous. The lady who prepares the breakfast is a very nice old lady. During the evening the front desk lady will bake some cookies which will fill the lobby with a nice cookie smell. This was one of the first HIEs I had ever stayed at and as a first experience it is rather impressive; but after being desensitized to HIE, it is rather average. The elevator leading to the rooms is rather cold especially at night and morning. The breakfast area is rather smallish. The internet is somewhat slow and blocks file sharing. The amenities are average with a bar of soap, shampoo and lotion, coffee, I don't remember if there's a mini fridge. The rooms are clean but the hotel is located next to a freeway which may make it noisy if your room is facing it. I don't remember whether there is recognition for priority club members but if there was it was, it was probably just a bottle of water. There is a small outdoor hot tub next to the breakfast area. The cost of this HIE is average compared to other HIEs. All in all, a decent place for a business stay but probably not a good place for fun or relaxation. February 11, 2014
Rated 5.0 out of 5.0 by Always nice staff in a good location The staff are always very nice and accommodating. I especially appreciate the bottled water and cookies. The rooms are nicely appointed and the beds always comfortable. Good Wi-Fi service as well. February 4, 2014
Rated 5.0 out of 5.0 by Thank-you for the great customer service! The manager and staff were very kind and helpful to accomadate us. They went out of their way to make sure our stay was very comfortable.Every time we stay at the West Sacramento hotel it has been a excellent experience and the staff and manager are always very helpful and pleasant January 28, 2014
Rated 5.0 out of 5.0 by Wonderful property! I went to this property for a weekend getaway, and it was great! The rooms and facilities were immaculate, and the breakfast was delicious. The breakfast servers attitude and friendliness were above and beyond wonderful. What a positive place! January 13, 2014
Rated 5.0 out of 5.0 by very satisfied Clean comfortable amd well appointed room. Friendly staff and convenient location. January 10, 2014
Rated 5.0 out of 5.0 by great night! we called in to hotel as we were arriving later than expected. request was accommodated and front desk staff was very quick and helpful to check us in speedily as we arrived around midnight and all we wanted to do was get into room and sleep. room was clean and had the necessary amenities. location is near freeway, gas station, and a ton of restaurants. thx! January 6, 2014
Rated 3.0 out of 5.0 by Loud Heating System The property is located in a great spot right off I-80 business. However, the suite and the bathroom was freezing (2nd floor). We had to choose between the outrageously loud heating system or freezing overnight. Otherwise, great stay, clean room, friendly staff; great value, wonderful breakfast and great location. I would stay at this property again in the future despite our issues with the temperature of the suite but request to stay higher than the 2nd floor. December 31, 2013
Rated 1.0 out of 5.0 by Very good hotel, heater adjustment problems Was a great stay, the staff is one of the best we've seen even compaired to much higher price hotels. We had a problem getting the heat to work well, it was some what noisy when it ran. about the only thing that wasn't perfect. December 19, 2013
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