Rated 5.0 out of 5.0 by HarryRP Very Relaxing
I travel to this area quite often for work and this hotel is very convienent and comfortable.
For a business stay this is the perfect hotel. Easy access to the highway with lots of places to grab a quick bite close by.
May 14, 2013
Rated 2.0 out of 5.0 by TonyH2013 No Air Conditioning
Though my room was good once it was changed, it took way to long for the owner to come back to the hotel, verify that my AC was not functioning correctly and then moving me to another room. Front desk personell should have been able to handle this in 10 minutes versus in excess of an hour and multiple request for management.
May 6, 2013
Rated 5.0 out of 5.0 by allennmichelle great serivce
It was a verry nice stay i would gladley stay their again
May 1, 2013
Rated 1.0 out of 5.0 by fluttur Would Not Recommend
I have never written a poor review of holiday and am saddened to do so now. I made a last minute reservation at this location so that my son and I could visit a local university. I was not happy with the location of this hotel as it did not feel safe, especially with the parking options and the surrounding area. Upon checking in the girl at the counter stated that I eligible for an upgraded room as I am a platinum elite member. I was then told that while the hotel had many rooms available (for upgrading to), that i would not be able to have an upgrade because she did not know how to change my room in the computer. The girl stated that she would have the manger credit me some extra priority club points instead (which i never received). I was given a standard room, which upon entering I found that over half of the lights did not work, the mini fridge was extremely loud, and trash was still in the room from the previous guest. I explained this to the girl at the desk and was given a different standard room (she could now amazingly change rooms, but still did not upgrade us). The new room looked over a construction/warehouse lot. When asked about suggestions for dinner, the girl from the counter (who was now sitting in the dinning area watching television) stated that she does not eat in this area and would not recommend anything. She seemed rather annoyed to have been distracted from her show. After coming back from having dinner, I found that the shower had no water pressure and that the remote did not work for the T.V. At this point my son and I were so disappointed and frustrated with the facilities and even more so with the girl on staff that we did not bother to mention it. In the morning the alarm clock did not work, but thankfully we set a backup alarm on my phone. If it is important to your stay, it is worth mentioning that the fitness room is tiny and lacks equipment and that the whirlpool was filthy and not open. I wish we had stayed elsewhere. In fact we were so uncomfortable we considered leaving and finding a different hotel to stay at, but it was late and we did not want to pay for another location. The only positive thing I can say was that the women who handled breakfast in the morning was extremely professional and friendly. I would not recommend this hotel, location, or staff to anyone!
April 25, 2013
Rated 5.0 out of 5.0 by DB11772 One of the best ever
Great location, and nice property. Particularly I must mention the staff. All of whom go out of their way to make you feel welcome, and assist you. In particular the lovely lady, Sophie, at the front desk, and the lovely lady that attends the breakfast areas each morning. This was one of my few business trips I was able to bring my wife along, and the staff went way out of their way to assist her in finding local attractions for her to visit while I worked. They made our stay both memorable and made to feel like we were right at home. I wouldn't consider staying anywhere else upon visiting the Sacramento area. Truly a 5 star property!
April 17, 2013
Rated 5.0 out of 5.0 by KendrisC Business
The hotel is located near Downtown Sacramento and has on-site parking. The room had an up to date decor and was very neat and clean. The staff kept the hotel tidy. The gym was fair to good. The breakfast area was comfortable.
March 25, 2013
Rated 5.0 out of 5.0 by Herman1960 Great Experience
Will stay there ANY time I am in Sacramento area, staff was great-friendly and very helpful.
March 24, 2013
Rated 2.0 out of 5.0 by DavidH2 Poor Review
No respect for Gold member. No water.
Loud, squeaky bathroom door in room.
Check-in clerk, Sophia, was more interested in getting back to watch her tv show than welcoming guest. Raced back to the tv.
March 19, 2013