Rated 4.3 out of 5 by 122
Rated 1.0 out of 5.0 by mohati You can find better
Staff was not accomadating even though we had to wait an hour and half for our room. Water slide hours are rediculous and it is not really 3 pools, just one chopped up into small sections. TV didn't work properly and water temperature was not consistent in the sink. Overall, the worst hotel experience in years.
June 26, 2014
Rated 5.0 out of 5.0 by Sandy C 123 Great Staff
I always have a great experience here and the rooms are comfortable.
June 23, 2014
Rated 5.0 out of 5.0 by drose housekeeping
The housekeeping staff could be more friendlier and more accommodating.
June 23, 2014
Rated 4.0 out of 5.0 by NOHO happy stay nice stay
hotel was clean and staff was friendly and accomidating
June 22, 2014
Rated 4.0 out of 5.0 by Lew12 Clean and Comfortable
I stay at the IHG hotels across the United States and travel about 220 nights a year. This was a nice hotel
June 20, 2014
Rated 5.0 out of 5.0 by sunrise232 Clean and helpful butt...
While the hotel was clean and the employees were all very helpful we had a challenge finding the entrance road and then the entrance to the lobby. The cost was a bit steep and I would probably have chosen a different hotel if my son had not booked his family there because of the water slide.
June 17, 2014
Rated 5.0 out of 5.0 by Hammer20 Very relaxing and clean
Great customer service, very friendly and felt like home. Set in a beautiful campus and close to everything.
June 17, 2014
Rated 5.0 out of 5.0 by S. Sandoval Great stay
Special thanks to the Manger and staff at the front desk. We needed a handicapped shower and somehow that was miscomunicated during the reservation process. The issue was resolved very quickly and with a smile. Being a hotel manager myself I was very impressed.
We will be back!
June 15, 2014
Rated 4.0 out of 5.0 by hpymama GREAT HOTEL AND LOCATION
Hotel is a little out of the way but it was a great place to stay at!!! Rooms could have used a little TLC, but there were closeby restaurants, an free breakfast that was WONDERFUL!! I will stay here again next time i am in Salt Lake
June 12, 2014
Rated 4.0 out of 5.0 by duranv72 Nice and cozy!
Very Friendly Staff and easy check in/out process! Beds were very comfortable easy to fall asleep!
June 9, 2014
Rated 5.0 out of 5.0 by deltadeb Nice rooms and great service.
The rooms were very comfortable and quiet.
The staff was very friendly.
Enjoyed the warm cookies in the evening.
June 7, 2014
Rated 4.0 out of 5.0 by lillyB2014 Great kids hotel!!!!
The pool area is great for kids to play in!!! It also has a great hot tub for the parents to enjoy.
The breakfast choices and quality were great!!!
I loved having a little fridge in the room definitely helped having a place to store juice for the lil one.
June 5, 2014
Rated 3.0 out of 5.0 by Taps801 Noise level was ridiculous but everything else was ok.
This hotel was great however, the noise level was RIDICULOUS!!!!!! We HARDLY get any sleep, there were kids running up and down our hall late hours and early morning!! The room above us had people stomping around and going back n fourth with a moving chair! The ice machine being used all hours of the night/day, the laundry room was going! It was a terrible experience for us! Also, our keys would work for our room but not the pool or the fitness center, then it would be opposite and i kept having to get my key cards fixed everytime!!! The pictures of the pool make it look a lot bigger than it actually is. However, the staff, hotel itself is just fine! But honestly if you cant get sleep then you cant really enjoy your stay. If your looking for a getaway I wouldnt recommend this hotel which it's like 50/50 because the pool is great but dont plan on sleep after. I wouldnt recommend this pool for business travel either since it's so loud.
June 4, 2014
Rated 5.0 out of 5.0 by Slyone926 bed
Great Bed and comfortable and the swimming pool is greatest ive ever been waterslide is great and exciting
May 31, 2014
Rated 5.0 out of 5.0 by Norskie40 Second day on the road
Nice room, friendly staff. Helped us with direction to food and to the freeway we wanted.
May 28, 2014
Rated 3.0 out of 5.0 by JW from SF Decent, but not particularly outstanding
This place was ok... That said, it was clean, but the bed was obviously worn with a big dent in the mattress from previous sleepers. I would pass on having breakfast here. The breads seemed to be stale, and felt that they were frozen each day. The egg dishes were horrible...Cheese omletes should not be crunchy. They did have sausage patties that were good, and they offered a nice selection of yogurt.
May 20, 2014
Rated 4.0 out of 5.0 by ChipAZ Hotel Stay
Hotel was great and most of staff were hospitable. The pool was great and the kids loved it. The only problem was the room did not get cleaned until 5 pm, a little late.
May 10, 2014
Rated 5.0 out of 5.0 Bed was excellant
Again the gal at the front desk did you an outstanding job and handled a situation that could have caused us to leave your place and never come back.
May 6, 2014
Rated 4.0 out of 5.0 by Melody69 Great Stay
Except for the snack shop above the pool, everything was great.
May 5, 2014
Rated 4.0 out of 5.0 by Hunter33 stay was ok
we have stayed at this hotel several times and they have always been very friendly and helpful. This time when I checked in I didn't have my husbands priority number with me and he was in the car with the kids, the lady working the desk said she couldn't look it up without him actually there and that its not that easy to just pull up by phone number that you have to actually redo the reservations and all this.... this is new to me, I have always done the checking in without him there and it was never a problem.... that night I took the kids to the pool but realized we weren't given wristbands when we checked in so I waited at the pool with the kids and my husband went to get wristbands and the same lady gave him a hard time about giving them to him because he wasn't on the reservations!! she ended up giving them to him but gave him a hard time about it. we checked out on a Monday and we were about 1/2 way home and I realized I left my hair straightener on the bathroom counter... I called immediately and let them know and they said no one was there at the time to check the safe and to check back tomorrow, called the next day same thing... when I finally talked to someone they said no its not here sorry.... that's it... I asked to speak to the manager and asked her if they would talk to the actual housekeeper that cleaned that room and call me back. I called and left 2 messages with the general manager and never got a call back. I finally was able to talk to the general manager today and she said she will check in to in and call me back, I guess we shall see. It was a $100.00 hair straightener and they are just like oh sorry. not happy!!
April 24, 2014
Rated 5.0 out of 5.0 by Washington State Great place for families and great service!
My family enjoyed our stay. Slide and pool hours worked well with our schedule, open early, open late. The front desk, and cleaning service was very polite and helpful. Great place for Families! Would defenitaly stay again.
April 17, 2014
Rated 5.0 out of 5.0 by UtahFatherof3 Great place for a kid staycation!
My kids love the pool and we had a great time spending spring break here. The pools are not as large as the pictures on line show but they are adequate. The fact you have a 1.5 ft pool for little ones was great, my 7 year old loved the 3ft area and the deeper lap pool was fun for us adults. The slide was a blast! The only complaints I have is the internet connectivity is splotchy at best so if you need it make sure to ask for a room close to a router. The speed was good once you got connected, pool area doesn't work at all. The TV also has only the cartoon network for kids, not exactly what I would call kid friendly so a Disney or Nick channel would be great!
April 12, 2014
Rated 5.0 out of 5.0 by NWtravelgal Fabulous hotel with great staff!
What a fabulous hotel! All the staff were super friendly and quick to assist me with whatever I asked for. They all seemed to really care about me as a guest which was nice to see. I travel a lot and it is not often you seen that. My room was spacious and comfortable. I would highly recommend this hotel to anyone coming into the area!
April 11, 2014
Rated 4.0 out of 5.0 by nicki75 Quiet and relaxing, but unfriendly staff
This is a nice hotel and we enjoyed our stay. The swimming area and water park aren't as large as the pictures on the website show, but the kids had a great time. The only thing I was disappointed in was the friendliness of the staff, which was non-existent. From the front desk clerks to the cleaning crew and lifeguards onsight, we didn't run into anyone who gave a friendly smile or acted like they cared we were there.
April 9, 2014
Rated 3.0 out of 5.0 by travelingtoo Fun but overpriced
I had a business meeting while traveling with the family so we decided to stay here for the water park. That part of the stay was enjoyable and fun for the kids. I needed to get on the Internet to get files for my meetings but the wifi didn't work at all. It was late at night and I didn't feel like calling the front desk and waking up everyone else in the room. The staff was friendly and helpful. The room was small. We've stayed here before and I'm pretty sure the room we were in before was larger. The stay was alright but at nearly $200 a night I would expect something better.
April 5, 2014
Rated 5.0 out of 5.0 by lucky traveller Shuttle Service
This hotel and the shuttle service were excellent. Staff was always helpful and friendly.
April 4, 2014
Rated 4.0 out of 5.0 by Satisfied Grandpa Great for the Grandkids
This is the 2nd time we stayed here. Our Grandkids love to go and swim inside out if the weather. It's nice for us because I can just sit and watch them or relax in the hot tub. The lifeguards were excellent and great with all the kids there. Front desk service could not have been better. We were lucky to get a room very close to the po and breakfast which our Grandkids loved. We will be back.
April 3, 2014
Rated 4.0 out of 5.0 by ProvoCityGirl Good for Kids
Great place to stay if traveling with kids because of the pool
April 3, 2014
Rated 4.0 out of 5.0 by nsh5 NIce hotel, fun waterslide, not as great as it could be
Our stay was great overall. The room was excellent, front desk staff was friendly and very helpful. We stayed here for the waterslide and were disappointed in the amount of time the lifeguards spent on break. The slide is supposed to close for 10 minutes every hour and the guards were usually gone 20-25 instead of 10. As a result, my kids didn't get to ride the slide as much as they would have liked.
April 1, 2014
Rated 5.0 out of 5.0 by Big Poppa Great place with a great kiddie pool.
Booked a weekend stay for my little ones ages 6 and 3. They loved the waterpark and thought this was the coolest hotel we have ever stayed at.
March 29, 2014