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Rated 3.9 out of 5 by 67 reviewers.
Rated 1.0 out of 5.0 by Wouldn't stay here again if you paid me Stayed for 4 nights. Every day arriving back to room, room was made up, but no towels to be found, had to go to the front desk and ask for them. One of the nights, the woman behind the counter seemed very annoyed that she had to stop talking on her cell phone long enough to tell me I couldn't have any towels because she was washing them (after 5pm). Every night, had to have the key to the room re done because it didn't work anymore. Breakfast, which is supposed to start at 6:30, never got started any earlier than 7. Service was absolutely horrible, wouldn't stay here again if you paid me. April 10, 2015
Rated 2.0 out of 5.0 by Bad Stay The hotel at first glance wasn't to exciting. It was next to a Court Yard Marriot that looked much better. Once in the very small lobby we were able to check in with out to much trouble. The elevator was broken so we had to carry ou luggage to the 3rd floor. The rooms were not that clean. I had a constant problem with the ac/heating unit. It did not work properly. The furmiture was very basic and cheap. The beds were very uncomfortable. I've been at other Holiday Inn Express and they had much nicer beds. The towel rack in the bathroom was hanging on by a wing and a prayer. Everytime you took a hand towel off the bar would fall to the ground. Only 1 roll of toilet paper in the room. I had to go down to the front desk to get another. Just a disapointing stay. April 8, 2015
Rated 3.0 out of 5.0 by Comfortable room with a few issues Compared to other hotels at the same price or better, we were disappointed with a lack of amenities and an overall lack of maintenance. The room was clean and comfortable, but had no refrigerator, no guest services book, very few towels, and a creepy flickering light. The elevator was out of service, and we needed to use the laundry, but only found one washer and one dryer which were in use all evening. April 8, 2015
Rated 5.0 out of 5.0 by Great Customer Service Our stay was welcomed by a great group of employees and we really enjoyed the hospitality and friendliness of the team there. The hotel manager was great to us. Thank you all. April 6, 2015
Rated 4.0 out of 5.0 by Great hotel I stayed at this hotel many times but this time I was not acknowledged as a platinum member and I had booked the Presidential suite and the lady acted surprised. Wasn't told about breakfast or nothing. Normally the staff is great but she must have been having a bad day. Everything else was great and I will be back. April 4, 2015
Rated 3.0 out of 5.0 by Average - clean OK place - easy access to interstate - avoid the TGIF and go across to "Recovery" good happy hour prices and selections. April 1, 2015
Rated 5.0 out of 5.0 by Overall stay Excellent hotel with a great variety of breakfast selection items. March 16, 2015
Rated 5.0 out of 5.0 by Easy check in and check out Upon arrival check in took only minutes as did check out. The room was pleasingly decorated, equipped with necessary amenities, except hair dryer, choice of pillow support, comfortable bed, plenty of towels, outlet near bed for charging cell phone, and a full length mirror. The breakfast provided was flavorful and plenty offering several choices including scramble eggs with cheese. Tea, coffee and hot chocolate. More than a continental breakfast. March 10, 2015
  • 2015-04-16T12:46:32.572-05:00
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We are excited to announce that this property completed an extensive renovation on 7/16/2014. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.