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Rated 3.8 out of 5 by 53 reviewers.
Rated 4.0 out of 5.0 by Helpful staff Was here for one night, unfortunately during February vacation. Walls are very thin so the exuberant behavior on the floor above and loud voices next door were distracting but I managed a good night's sleep in spite of it. February 26, 2014
Rated 5.0 out of 5.0 by Nice place to stay if you're around the area skiing Staff was helpful with everything needed to make our stay a great experience. Call ahead to have rooms blocked off if you're staying as a group. We had 6 families stayed together with rooms blocked in the same floor. February 21, 2014
Rated 5.0 out of 5.0 by Westfield stay The room was very clean. Hotel quiet. Staff were wonderful. Only suggestion I would make would be to have some sort of "to go" breakfast availalbe -- not sure if that was availalbe/did not see anything. That would make a nice offering for those who have to be on the road early am. My stay was great and I will look to stay at another Inn property the next chance I have to travel. February 4, 2014
Rated 2.0 out of 5.0 by Hotel experience Breakfast not very good. Room could've been cleaner. Need to provide a listing of TV channels in the room. Staff at the desk were fine. January 2, 2014
Rated 5.0 out of 5.0 by Great clean room, comfortable bed and good breakfast I only stay at Holiday Inn Express when I travel. To me "Happiness is a Holiday Inn Express". You always know you get a great clean room, great beds, nice helpful staff and a good breakfast. What more can you ask for. And this Westfield location was no exception. Everything was wonderful! December 11, 2013
Rated 3.0 out of 5.0 by Shower Curtain Smelled The shower curtain smelled and had a water stain at the bottom which led me to believe it did not dry properly and was not washed from the last use. The curtain should have been raised higher by using the built-in rings instead of ring attachments which causes the shower curtain to drag on the floor of the tub and bunch causing water to be trapped and not being able to try properly. The bathroom had a horrible smell because of the shower curtain but I was only there for a night. The room was clean and have no complaints. December 9, 2013
Rated 4.0 out of 5.0 by Nice hotel, friendly staff This is a nice hotel, conveniently located off the Mass Turnpike. The staff was very friendly and helped provide any items we had forgotten. I reserved a King suite for two nights, for my wedding night, and for the night before. My kids enjoyed the indoor swimming pool the first night we stayed. My only complaint was that my room was above the entrance where clearly people were going out and smoking. All I could smell the first night in my room was smoke. I didn't care for that at all, given that I felt I spent a good amount of money for the suite, and hate the smell of smoke. Outside of that, we had a great experience. November 21, 2013
Rated 4.0 out of 5.0 good stay was traveling and this was a mid way stop. was nice for what we needed, the bed was a little hard November 20, 2013
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