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Rated 4.2 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Great Room and Staff Enjoyed a nice evening at this Express. The Staff was very nice and the room was super clean and large but the best part was the IHG Rewards Club recognition. I went from a standard room to a really nice suite with a sofa bed pull out with kitchenette...the works. We were happy. September 15, 2014
Rated 5.0 out of 5.0 by spacious room great breakfast We arrived late in the evening after calling the hotel from the road. The staff was friendly and helpful. The room was very clean and comfortable. The bathroom was spotless. We enjouyed a full breakfast after a very restful sleep. September 12, 2014
Rated 5.0 out of 5.0 by my stay at holiday inn express westfield mass i liked that the same staff was working there, and he remembered us, i also liked staying on the first floor, 1st time doing that, and i hope to get the 1st floor for now on, the place was very clean, in my room and the halls, the carpets were very clean, and it wasn't busy to make you dizzy, and seconds off the mass pike September 11, 2014
Rated 5.0 out of 5.0 Great Service Great hotel, comfortable, clean rooms. Great Staff always looking to help. September 10, 2014
Rated 5.0 out of 5.0 by HI Express - Nicer than the rest In Westfield there is nowhere else to stay close to the HI Express September 8, 2014
Rated 5.0 out of 5.0 by business trip I like Suites in general. This one was very comfortable and close to our area of business. Wonderful mattress. Breakfast OK. Coffee very good. Don't know if coffee was available all day or what the"ice and stuff" accessability was. September 8, 2014
Rated 4.0 out of 5.0 by Guest room recommendation The recommendations I would have would be to improve internet quality, tv channel selection, and having a mini bar refrigerator in the guest room. September 5, 2014
Rated 5.0 out of 5.0 by Roadside stop Very quiet, clean, comfortable room. Front desk staff very friendly and helpful. September 2, 2014
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