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Rated 4.1 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by TV and lack of a fridge TV channels are very poor. Most hotels of this quality at least have a working PBS station! A mini fridge would have been nice as we stayed 5 days and had to keep making trips to the ice machine for the cooler. Other than those two complaints it's a great plav=ce to saty and I will be back. August 25, 2014
Rated 4.0 out of 5.0 by Highly recommend this hotel -- staff (Lizzette) awesome We stayed three nights at the Holiday Inn - Westfield, during our New England trip last week. I called the hotel from the HIEx in Plainfield to make another reservation and Lizzette took my call. She promised to make sure we had a great room and took the time to answer my questions in regard to nearby restaurants, etc. Her politeness and concern were really appreciated. We'll stay at this hotel again on our next trip. Lizzette's professionalism is one of the reasons we are Priority Club members. August 25, 2014
Rated 5.0 out of 5.0 by Great place to stay. Clean room/suite and great service. For our visit in August of 2014, the hotel looked brand new from the outside and as well on the inside. There is a great fish tank in the lobby that the kids enjoyed. The suite was just perfect for 3 adults and 2 kids, one child sleeping on the pull out couch. The kids enjoyed the pool, this was a great overnight stay on our way to Maine. August 25, 2014
Rated 5.0 out of 5.0 by Westfield State University I've stayed at this Holiday Inn Express and have always had a pleasant experience. August 25, 2014
Rated 5.0 out of 5.0 by Great Stay! Thank you so much for providing such good service and comfortable stay! Special thank you to Junior ... He was respectful, kind, so helpful and welcoming! Also the complimentary breakfast was delicious, the area was clean and inviting... Great service! August 21, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Beds were comfortable, breakfast great, clean room, soft towels. August 21, 2014
Rated 5.0 out of 5.0 by good service and breakfast excellent clean room, good service, accommodating at the front desk, coffee in room excellent, could have had a tv guide in the room for the TV. Shower was clean, and the towels were excellent. Easy to get to, and staff very accommodating. I would stay here in the future. Staff will do anything to help the guest feel comfortable. August 21, 2014
Rated 5.0 out of 5.0 by Wedding Weekend I recommend this hotel, the staff was very attentive to our needs. My sons really liked the fish in the lobby. For a Holiday Inn, this hotel was a very great decision as there were very few options. August 21, 2014
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