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Rated 4.0 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Nice, comfortable and clean hotel We stayed here for the U-Mass lacrosse tournament in Amherst. Comfortable hotel. GUy at the front desk gave us great recommendations on where to eat dinner....and was very friendly. Breakfast was good.....nothing special but good. Even with our 'group discount', thought the pricing on a Holiday Inn Express was a little high, but that is where the team stayed. Should've been priced perhaps $20 per nite lower, in reality. July 17, 2014
Rated 5.0 out of 5.0 by Nice place to stay Clean rooms / Staff was Great! / Breakfast was great July 15, 2014
Rated 4.0 out of 5.0 by AC Left On The A/C was set at 60 degrees in my room. When I walked in the room was 62, the outside temp was around 90. I turned it off and it took approximately 5 hours to get to 70. Not only is this ridiculous, it is also a tremendous waste of energy. July 13, 2014
Rated 3.0 out of 5.0 by 2 issues I have 2 main issues from the recent stay in adjoining rooms 221 and 223: -- our rooms were not serviced/cleaned on Friday July 4th -- there is no portable fridge to bring in -- it would have been nice to have a fridge for us and our kids. If HIE is going to have adjoining rooms for families, you should also provide a fridge. July 8, 2014
Rated 4.0 out of 5.0 by Comfortable and Large Room Hotel was great, only complaint was that the room was cleaned when I returned late at night, Otherwise the room was comfortable and large. July 4, 2014
Rated 5.0 out of 5.0 by Great value - Excellent hotel Comfortable beds. Good linens and products. Clean hotel with friendly and helpful staff. July 4, 2014
Rated 3.0 out of 5.0 by Costs too much for what you get My Wife, kids and I stayed here on a week day for one night. We have a suite that was very nice with a lot of room for the kids to move around. We were next to the elevator, but did not here any noice from outside the room. Breakfast was okay, but they ran out of things and it took awhile to make more. Overall a good hotel, except a suite on a week day should not have cost as much as it did. That would be the biggest complaint. June 30, 2014
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