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Rated 4.2 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 Very Nice stay I enjoyed a very nice night at this hotel. The breakfast the next morning was ok, it's more for children than adults I believe. The workout room has only 3 machines.... Needs more and the elliptical needs some work. Everything else was great! December 18, 2014
Rated 4.0 out of 5.0 by overnight travel stay Stopped in on my way from NY to Maine. Staff were helpful, polite and friendly. Much better than their other property we stayed at on the way home. Breakfast was great for my family but could have more choices for the gluten free people like myself. The accommodations were clean and the pool was clean, a nice bonus to unwind my car seat trapped kids! December 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express® and Suites Westfield Ma Nov 2014 Was stopping here due to bad storm on the way for Thanksgiving holiday at relatives house. This was great since it was right off the Mass Turnpike. We would rest overnight, and leave early to beat the storm. The hotel was very nice! Everything was modern, very clean, staff was very nice, free wi-fi, free self-service breakfast (loved the variety). The king bed room (not suite) was very impressive. Great size, awesome mattress and bedding, spotless, modern, bathroom was big and modern. Was a deal for the price!!!! One of the nicest hotels I've ever stayed at....and what a great price! They have great "no fuss" discounts on your room too (AARP, government employee, etc.). Booking was a snap! I have nothing bad to say about this hotel...KEEP UP THE GOOD WORK!!! December 6, 2014
Rated 3.0 out of 5.0 by OK hotel Staff was not accommodating to a large group and was unprepared to handle our requests. December 4, 2014
Rated 3.0 out of 5.0 by Hard bed Beds were very hard and uncomfortable. Bathroom was not very clean, room smelled moldy, heat ran excessively trying to warm the room. November 28, 2014
Rated 5.0 out of 5.0 by ... OVERALL ..... thanks for the good stay. staff were great - junior especially - (funny guy with good humor) made our stay great and comfortable. rooms were comfortable, and breakfast was also good. will stay again if in the area, and would highly recommend the place. November 25, 2014
Rated 2.0 out of 5.0 by disappointed with lack of heat, and breakfast options! Limited heat on a cold night led for some uncomfortable sleeping in the winter time. Staff responded "cold air blows in before the heat turns on." Not the response I was looking for when you are freezing. Breakfast was not stocked well so options were limited from everything to eat and drink. These were the two things that drew me to this location so I was quite disappointed for the amount of money I paid. Not worth it in my opinion. November 24, 2014
Rated 5.0 out of 5.0 by Review of my last stay Everything with this property was outstanding. Food was average. Wish I had a refrigerator in my room. Staff was nice and friendly. November 24, 2014
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