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Rated 4.4 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by First time stay We were travelling from Vancouver, BC to Palm Springs, CA and looking for a place to stay. After checking in we went to look for a place to eat, it was OK but not a lot of choices were available. We did however find a coupon book which had one for the Holiday Inn and we took it back to the check-in. I probably wouldn't have bothered if the amount had been for $10 - $15 less but the discount was almost 50% off, when I asked if they would honor it, the complied and when checking out the coupon had been applied. Very appreciative. The breakfast was very good with a lot of variety and suited our needs perfectly. Will look again for a Holiday Inn Express when we return to Canada in the spring. November 11, 2014
Rated 5.0 out of 5.0 by Great hotel and service with comfortable accommodations along the 5 If you want a great place to stay, with inside doors, well updated rooms, great service, and a comfy bed, this is your place. It is both affordable and easy to get to from the 5. The rooms are updated and look like the current era, rather than 1970 or 1980, and the staff is top notch. During my relocation, I stayed here as the halfway point and was exhausted. The staff was great and very helpful with all of my questions. The room was also pet friendly and gave few hiding places that couldn't be reached in the morning when it came time to go. I have stayed at this hotel in the past and have always had a great experience. Once detractor is the semi-truck noise on the back of the property. Try and get a room that faces the driveway on the front. The truck stops and restaurants draw a lot of traffic and can be noisy, particularly on the first floor. November 11, 2014
Rated 5.0 out of 5.0 by HI Westly Clean rooms, friendly staff, hotel appears to be new. Only downer is the road work out front, can't wait for that to be finished. November 8, 2014
Rated 5.0 out of 5.0 by Convenient to freeway, comfortable and welcoming A late-night stop to break up a long highway trip. Happy to find a reliable and comfortable facility with easy in and out and breakfast before getting on the road the next day. Reliability, comfort and courtesy made it a good stay. November 7, 2014
Rated 4.0 out of 5.0 by Customer service ......extraordinary Nice stay for traveling , Maria afternoon reception ....exceptional !we stayed there a year and a half ago and she remember me, and welcomed my wife and I,. November 5, 2014
Rated 5.0 out of 5.0 by friendly staff Staff went out of their way to make sure I was happy. they were friendly and helpful. November 3, 2014
Rated 5.0 out of 5.0 by Great Stop on a Long Road (The I-5 Freeway!) This Westley Holiday Inn is one of the older ones, or at least it's showing it's age. The rooms are a bit smaller than some of the other Holiday Inn Expresses I've stayed in. Being a Platinum Elite Member, I've seen a lot of Holiday Inn Expresses for my business travels. I arrived mid week just after official check in time of 4pm. Not too many people around, but the dust from the road construction just out side the hotel was. There is a big truck stop just up the road, so you have a lot of truck traffic around here. But once inside my room, I didn't hear any noise. Like I said, the rooms are a bit smaller with the bathroom sink vanity out in the same room as the bedroom. The desk was a bit smaller than what I am used to. The air conditioning worked well, although a bit noisy as with most wall mounted units so common at these Holiday Inn Expresses. The price was sure right. The TV worked well and I was able to hook the TV to my laptop and play Netflix on the TV! The wireless internet works pretty well, until later in the evening when everybody else gets on the internet and the speed slows way down. I forgot my wired connection, which may have sped things up. So, tip: bring an ethernet cable for your computer and you might see full speed better. The staff here was quite helpful in keeping up with my requests of having a room on the ground floor and near the front. If you get a room like this, there is sure a lot less walking to do when you come and go from your room and to get to the free breakfast buffet in the morning, especially if you want to serve breakfast in bed! The general manager was so helpful in granting my request for an early buffet start time! Now that's service! The buffet was pretty standard for all the Holiday Inns, it's feeds you but don't expect anything to write home about. Although, the food at this location seemed a bit better than most other Holiday Inn Expresses. Gotta love those Cinnamon rolls! The pancake machine is quite amusing to watch as the pancake emerges out from the rollers and plops onto your plate. Every room has a fridge and microwave, so that help with food storage if you have any. There are not too many dining opportunities surrounding this hotel, but there is a great Mexican restaurant just up the street, otherwise it's Denny's or fast food. Good place to spend a night if you are on your way along I-5, but probably not really a reason to spend more nights here. I'll still use the place again, if I'm in the area. November 2, 2014
Rated 4.0 out of 5.0 by Just passing through Worked well for my wife and I for one night traveling through. Lots of road construction will get your vehicle very dusty but quite at night. November 1, 2014
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