Rated 4.5 out of 5 by 80
Rated 3.0 out of 5.0 by Debob Passable, but could have been better
I checked my family in at the front desk. 3 minutes later we all walked by the desk. No acknowledgment nor greeting to us. Seemed a little strange. Later asked at the desk if there were any brew pubs in the area…Reply: what's a brew pub? I said "never mind ". Biggest problem: WiFi. I tried to log in to the free wifi 44 times. No success. Desk didn't really have a solution. The property was clean and the stay was fine. It was just lacking that usual Holiday Inn touch of quality.
August 18, 2014
Rated 5.0 out of 5.0 by MayhemM Comfortable
Good staff and comfortable but a little high priced for a stop over.
August 17, 2014
Rated 2.0 out of 5.0 by WV Traveller Great facility, poorly staffed
This hotel is new and everything about the facility is sparkling and clean. However, under the current management I do not expect it to stay that way. The front desk staff is unable to handle any challenge without calling the manager and the manager can't do anything without her bluetooth in her ear. You will get a wonderful breakfast in a roomy, pleasant common area, but it's not worth putting up with the general poor service.
August 13, 2014
Rated 5.0 out of 5.0 by Tigerhawk Service with a smile
The best part of this visit was the friendliness and very accommodating staff; from check-in to check-out. The food was very good for breakfast. The location is easy to access from the interstate highway and close to most of the attractions.
August 13, 2014
Rated 5.0 out of 5.0 by LauraJC Comfortable room, excellent service
We had a wonderful stay here. The room was large and comfortable. Everything was clean and easily accessible. The breakfast was perfect. It couldn't have been any better.
August 12, 2014
Rated 5.0 out of 5.0 by 0Johnny41 Excellent Hotel - Comfortable and Great Service
I would recommend a stay at this hotel to anyone. It is a clean facility, has a friendly and attentive staff, the rooms are adaptable to any health condition, the rates are fair, especially to anyone able to use AAA, AARP, Govt. , or any of the Discounted rates.
August 10, 2014
Rated 5.0 out of 5.0 by Della68 Great Service
This hotel was great very clean, great staff and great prices.
August 9, 2014
Rated 5.0 out of 5.0 by MJF11 Nice comfortable stay in the mountains of WV
I don't have much to add other than this was a great stop on our travels and I wish more Holiday Inns looked and felt this comfortable!
August 7, 2014