Rated 4.4 out of 5 by 130
Rated 5.0 out of 5.0 by Scrab54 Clean, affordable, great staff
My husband and I were without power at our home due to a snowstorm and needed a place to stay until it was restored. Although it wasn't home, the facility was very clean, comfortable and the staff was great. We were able to make last minute reservations until we could go back home.
March 21, 2015
Rated 2.0 out of 5.0 by ExhaustedDueToTerribleBed Disappointing.
The room was clean.
The shampoo, conditioner, and lotion were Bath and Body Works "White Citrus" scent.
The set-up in the king size bedroom was pleasant with a desk area, chair and ottoman, night stand on each side of the bed, and a bench near the entry.
The microwave and refrigerator were appreciated.
Breakfast had options and those employees were very nice and helpful.
The room was COLD initially and took awhile to warm up.
The bed was atrociously bad! It was worn to the point that the springs poked no matter where or how I laid.
The shower got scaldingly hot on two out of four uses.
When I brought up problems I was treated dismissively or condescendingly. It came across that they thought I was lying. The following day, staff were incredulous as they saw that I hadn't exaggerated about the bed at all. This leads me to wonder, why aren't they aware of damaged beds as they are making them? Why would you assume that the customer is lying or exaggerating? Why wouldn't you go out of your way to correct a problem (even if it did end up being fabricated, which these weren't)? Why treat the guest as an unwanted nuisance?
March 15, 2015
Rated 5.0 out of 5.0 by okie76 Enjoyable Stay
Traveling from Fl to NY. This was an enjoyable place to stay.
March 3, 2015
Rated 4.0 out of 5.0 by rdouggyboy stayed more than once
I was happy with my stay and would stay again everything was clean I would tell others to stay there
March 1, 2015
Rated 4.0 out of 5.0 by duchess22 Safe Haven
We were headed home from Florida and had no plans on staying another night. We were stuck in an awful winter storm and used the IHG app and found this hotel, close by. It was very clean, staff was very friendly. Front desk manager was very helpful in helping us find a restaurant close by to eat. Breakfast was great, many choices. We were thankful we found this. Would recommend.
February 25, 2015
Rated 4.0 out of 5.0 Nice Stop over
This hotel was clean and comfortable although a little more money than the competing hotels in the area.
February 23, 2015
Rated 5.0 out of 5.0 by Juneau1 Inn staff
Staff was great and really knew their jobs and were very helpful!
February 15, 2015
Rated 4.0 out of 5.0 by Ivan Idy nice place.....overpriced
Clean, comfortable beds and pillows. Very nice hot breakfast. Have stayed in other motels at same exit which were ok but not as nice. We were on an extended stay so the indoor pool, nice bedding, & free wireless internet were of value. If just traveling through and needing a clean place to sleep one night I would go cheaper at one of the other motels. This place seems overpriced for a motel that is not a destination (oceanfront, mountain view etc)
February 10, 2015