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Rated 4.6 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by T.A.L.A. Hunter I have stayed in this facility numerous times. I am always greeted promptly, my room is ready and clean. I have not had any issues whatsoever. That's why I continue to come here! May 26, 2014
Rated 4.0 out of 5.0 by Excercise at HIE I think the fitness center in this HIE is too small and has nothing but running equipment. It would be nice if they were all the same. May 21, 2014
Rated 4.0 out of 5.0 by Great Service The staff were excellent and the hotel was spotless. The bed could have been more comfortable. It seemed a little tired. I am a paraplegic and had the wheelchair accessible room which was not at code with the required space, but it worked fine for 1 night. May 6, 2014
Rated 5.0 out of 5.0 by Several stays We have used this location several times on our trips to the South, The staff are very helpful, it is set back from the Highway, and is very quiet,we will return. April 21, 2014
Rated 5.0 out of 5.0 by Clean and comfortable The hotel was very clean and comfortable. Staf gave some great recommendations where to eat. April 15, 2014
Rated 5.0 out of 5.0 by Great place to stay The place is nice it was clean the beds were so comfortable and soft the staff is nice and friendly breakfast is good might. Want to wake up early to get the pancakes they go fast the pool And gym are nice too April 4, 2014
Rated 5.0 out of 5.0 by comfortable bed We had a queen size bedroom..The bed on one side had a huge dip ! You have a lovely new hotel and for some reason the mattress feels like it has been used for 50 years.! otherwize our stay was outstanding!! Also ...we have been travelling for 4 years now and the breakfast has not changed . April 3, 2014
Rated 5.0 out of 5.0 by Friendly staff and great room Very friendly staff, comfortable room. Great location to relax after a long day of traveling. March 28, 2014
Rated 5.0 out of 5.0 by Very nice hotel Great hotel and very clean. Had a nice stay and will stay again if ever in the area. March 23, 2014
Rated 3.0 out of 5.0 by Nice hotel but terrible staff & Service The hotel was in a nice location, was quiet and was very well decorated & furnished. The staff were very surly and actually quite rude. The pool was warmer than the hot tub which we didn't mind but nothing was posted about the hot tub not being functional. When we asked for more towels for our room (we only had 3 towels for 5 of us), we were met with the answer that they didn't have time to do the laundry. So I asked for more pool towels as there were none there either and the answer was a little ruder. Would we stay here again - probably not. The hotel itself was good, the staff need some tactic & people handling training. March 19, 2014
Rated 5.0 out of 5.0 by Nice place to stay This is a nice place to stay the night, we had stayed here previously and they were having issues with the fire alarm, no problem this time and was told it was fixed. March 14, 2014
Rated 4.0 out of 5.0 by Excellent stay in WV We have tested all the local hotels to Buckhannon and found the HIE to be very enjoyable, clean and relaxing stay. Easy access on and off freeway for touring local cities. We will be back when visiting our college student. March 1, 2014
Rated 5.0 out of 5.0 by Great Place Great Room Recently stayed with your hotel. Very satisfied with the whole experience February 28, 2014
Rated 5.0 out of 5.0 by Great Pet Friendly Hotel The reason we stay here is because of the fact it is pet friendly and clean and very comfortable January 2, 2014
Rated 4.0 out of 5.0 by heating/ cooling unit not working properly...shower weak Very comfortable and clean......the only complaint would be HTG /AC unit did not function properly, (temp control). The shower water pressure very low. Nothing too uncomfortable enough to complain to staff.. January 1, 2014
Rated 4.0 out of 5.0 by Clean and comfortable My husband and I almost always stay at this hotel because it's the halfway point between our home and family. It's always very clean and the staff is always friendly and helpful. However, this past trip we weren't recognized as IHG members nor did we receive our "goodie bag". It may seem like a small thing, but is something we look forward to on our trips. January 1, 2014
Rated 4.0 out of 5.0 by Very nice, extra effort by staff Stayed here while traveling from Florida to New York - perfectly nice hotel. Desk attendant was very friendly - we received a cute welcome gift bag with snacks and water when we arrived. He also recommended a great Mexican restaurant nearby. Pet friendly too! Will stop here next time I'm traveling through the area. December 10, 2013
Rated 5.0 out of 5.0 by Just like home Always a good place to stay!!! Just like being at home and better. November 19, 2013
Rated 5.0 out of 5.0 by Best pillows thus far Excellent hotel and staff. This hotel has the best pillows both my wife and I have encountered so far in all of the holiday inns we have stayed at. The only issue was trying to find the hotel after you turned off of the expressway. There is no sign directing you to the hotel from the road that we could see and it is found on a dead-in street that you had to quess you were on the right road to get there as the street is identified as dead-in. Other than that all was great and we would stay there again. November 11, 2013
Rated 5.0 out of 5.0 by super hotel Pleasant staff, great bed and pillows,super breakfast, great pool and spa,fitness center could use some weight equipment,all areas are very clean,nice location November 3, 2013
Rated 5.0 out of 5.0 by Great room & very nice people The hotel was very clean. The staff was excellent ! I recommend this hotel. November 1, 2013
Rated 5.0 out of 5.0 by Wonderful in Weston Could not ask for a better hotel experience! Thanks. October 20, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast Overall had a great experience. There were issues with breakfast being out due to a few other customers eating. We did also have issues with the phones randomly ringing throughout the night without a caller on the other end. Possibly related to our visit to the local asylum earlier the day before haha. The front desk couldn't give us a reason why that would be happening. October 18, 2013
Rated 5.0 out of 5.0 by Good Overnight Stay This hotel met my expectations for comfort, cleanliness and staff helpfulness. It was quiet and beds are comfortable. A little difficult to see as you exit the interstate, the location likely contributes to how quiet it is. The only drawback I can cite is the lack of easily found restaurants nearby. Perhaps a list with directions would be helpful to guests. October 11, 2013
Rated 5.0 out of 5.0 by just a overnight stay Front counter needs to improve on priorities. We attempted to check out and they were too busy to assist us as they were busy figuring out who, employee, where going to take which keys to which floor to clean rooms. That is the only issue. October 9, 2013
Rated 5.0 out of 5.0 by Great Overnight Stay This was a great place and convenient for overnight stay on return trip from Akron, Oh to Lakeland, Fl, after late start. October 8, 2013
Rated 5.0 out of 5.0 by Ecellent service I inadvertently left some items in my room when I checked out. I called back when I arrived home and the front desk clerk was very helpful recovering the item and saving them for pick-up by my family. I suggest that you add more grab bars in the bathroom. You need to recognize that more and more of your guests will be older and not sure of their balance Grab bars can avoid falls in the bathtub. October 4, 2013
Rated 5.0 out of 5.0 My home away from home! We have been staying at this hotel for the past three years when we come to visit our son at West Virginia Wesleyan College. The rooms are super clean. The breakfast buffet is excellent, and the hospitality is second to none. And best of all, they are pet friendly! No need to ask for a better place to call my home away from home! We are looking forward to spring break when we come up to Weston, WV. October 3, 2013
Rated 2.0 out of 5.0 by reuse towells/ cost I think it SHOULD cost LESS IF ONLY ONE bed is used!!!! thought it is very LOW and INSULTING to have u ask to REUSE THE TOWELLS.. NEVER SEE THAT BEFORE!!!!!! September 21, 2013
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