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Rated 4.5 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by Just like home Always a good place to stay!!! Just like being at home and better. November 19, 2013
Rated 5.0 out of 5.0 by Best pillows thus far Excellent hotel and staff. This hotel has the best pillows both my wife and I have encountered so far in all of the holiday inns we have stayed at. The only issue was trying to find the hotel after you turned off of the expressway. There is no sign directing you to the hotel from the road that we could see and it is found on a dead-in street that you had to quess you were on the right road to get there as the street is identified as dead-in. Other than that all was great and we would stay there again. November 11, 2013
Rated 5.0 out of 5.0 by super hotel Pleasant staff, great bed and pillows,super breakfast, great pool and spa,fitness center could use some weight equipment,all areas are very clean,nice location November 3, 2013
Rated 5.0 out of 5.0 by Great room & very nice people The hotel was very clean. The staff was excellent ! I recommend this hotel. November 1, 2013
Rated 5.0 out of 5.0 by Wonderful in Weston Could not ask for a better hotel experience! Thanks. October 20, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast Overall had a great experience. There were issues with breakfast being out due to a few other customers eating. We did also have issues with the phones randomly ringing throughout the night without a caller on the other end. Possibly related to our visit to the local asylum earlier the day before haha. The front desk couldn't give us a reason why that would be happening. October 18, 2013
Rated 5.0 out of 5.0 by Good Overnight Stay This hotel met my expectations for comfort, cleanliness and staff helpfulness. It was quiet and beds are comfortable. A little difficult to see as you exit the interstate, the location likely contributes to how quiet it is. The only drawback I can cite is the lack of easily found restaurants nearby. Perhaps a list with directions would be helpful to guests. October 11, 2013
Rated 5.0 out of 5.0 by just a overnight stay Front counter needs to improve on priorities. We attempted to check out and they were too busy to assist us as they were busy figuring out who, employee, where going to take which keys to which floor to clean rooms. That is the only issue. October 9, 2013
Rated 5.0 out of 5.0 by Great Overnight Stay This was a great place and convenient for overnight stay on return trip from Akron, Oh to Lakeland, Fl, after late start. October 8, 2013
Rated 5.0 out of 5.0 by Ecellent service I inadvertently left some items in my room when I checked out. I called back when I arrived home and the front desk clerk was very helpful recovering the item and saving them for pick-up by my family. I suggest that you add more grab bars in the bathroom. You need to recognize that more and more of your guests will be older and not sure of their balance Grab bars can avoid falls in the bathtub. October 4, 2013
Rated 5.0 out of 5.0 My home away from home! We have been staying at this hotel for the past three years when we come to visit our son at West Virginia Wesleyan College. The rooms are super clean. The breakfast buffet is excellent, and the hospitality is second to none. And best of all, they are pet friendly! No need to ask for a better place to call my home away from home! We are looking forward to spring break when we come up to Weston, WV. October 3, 2013
Rated 2.0 out of 5.0 by reuse towells/ cost I think it SHOULD cost LESS IF ONLY ONE bed is used!!!! thought it is very LOW and INSULTING to have u ask to REUSE THE TOWELLS.. NEVER SEE THAT BEFORE!!!!!! September 21, 2013
Rated 5.0 out of 5.0 by Great Stay Clean rooms!! Excellent Breakfast! What more can I say. September 5, 2013
Rated 5.0 out of 5.0 by Very comfortable and great staff I stay at this hotel all they I don't have to tell the staff anything , they know ahead of time that the few extras I usually ask for and they are in my room that morning when I check in, I consider it at great place to stay August 30, 2013
Rated 5.0 out of 5.0 by Fanastic Service Upon arriving at the hotel tired & hungry after a long days drive check in was a breeze. Told the desk clerk my name & he handed me the keys to my room The staff cheerfully helped me with the guest computer The room was very clean & inviting. With the Interstate close by I didn't hear any road noises. The bed was extremely comfortable. I was able to get a good night's rest for the next day's travelling Breakfast had lots of choices & very good. Even as late as I arrived for breakfast. The pool area is just off the reception desk & easily visible. I didn't use the pool though it did look very inviting. Upon checking out in the morning the desk clerk enquired if I'd had a chance to get some breakfast before heading out. I highly recommend this location August 27, 2013
Rated 5.0 out of 5.0 by worth the extra money The room was clean except that the 'blanket' securely wrapped in clean sheets smelled of 'sweat'. The mattress and pillows were not 'fresh' smelling, but the service and other amenities were excellent I recommend this facility August 23, 2013
Rated 4.0 out of 5.0 by Nice place, great breakfast. Great location. We enjoyed our stay, and the location was perfect for our needs. HOWEVER, we reserved a handicap-accessible room, and you all have a little work to do to make it more accessible: There is a raised threshold going into the bathroom, that is very difficult for someone in a wheelchair to get over (paralyzed on one side). It would be great if your rooms had grab bars on BOTH sides of the toilet, or better yet a room set up the opposite from what you already have. For example, ALL your grab bars are on the right side of the toilet ~ my dad is paralyzed on the right; therefore it is best for the bars to be on the left. A lot of furniture in the room is nice for company, but a little hard to get around. I moved a lot of pieces for the chair to get through easily. AND if the handicap rooms were closer to the elevator, that would be awesome.... because a long hallway with carpet is also hard to easily walk or wheel oneself in the wheelchair. I'm not complaining, but I hope someone with authority will seriously consider some of my suggestions. August 21, 2013
Rated 5.0 out of 5.0 by Enjoyable Holiday Inn Express at Weston has always been a great place for us to stay during our annual visit to Buckhannon, WV. I have fibromyalgia and I can honestly say that the beds are more comfortable than my own bed at home. I would like to know what brand and type of mattress is used. The staff was great as well. I became ill my last morning and they were very compassionate and helpful. Thank you for your service! August 21, 2013
Rated 5.0 out of 5.0 by Very relaxing The room we booked (Jacuzzi Suite) was awesome. There were more than enough towels in the room. There was a 'kitchen area' that was very unexpected but welcome, I did not realize the room would have this. The special requests we made were all met and the staff was extremely friendly and helpful. I will definitely be staying here again. August 19, 2013
Rated 4.0 out of 5.0 by Great place Really enjoyed the pool and hot tub - spent a lot of time there. Would have liked an extra towel bar or something to hang wet bathing suits on, etc. The breakfast was okay - really liked the pancake maker. Staff at counter during check in - was not overly friendly - but she could have had a long day. Will still recommend to people and will plan on staying there again when we are back that way. August 16, 2013
Rated 5.0 out of 5.0 by New nonsmoking status a plus So relieved to see that Weston Holiday Inn Express is now non smoking. Also I think the pool is now salt water instead of chlorinated, making the water milder on the skin and eyes. Even if not salt water, the pool was at the perfect balance and is one of the best hotel pools I swim in. I could use another rack to dry my swimsuit in the bathtub. I wasn't wild about the meat paste in the omelets, but I found plenty to eat. The pool will bring me back to Weston. August 4, 2013
Rated 4.0 out of 5.0 by Great service Had some issues with the toilet flushing properly in our room, which the Manager was quick to respond to and even had a serviceman come out to take care of it. The toilet flushing issue returned however. I reported it to the front desk upon checkout so that it could be taken care of the next business day. Other than that, staff is always friendly and helpful and the rooms clean and comfortable. Overall, I will continue to recommend this hotel to others and will continue to stay here. August 2, 2013
Rated 5.0 out of 5.0 by Clean and Spacious Our stay was brief as we went to the Asylum over night. We arrived later than we had planned about 3:30 PM and were surprised they were still getting our room ready. We went for coffee, came back and it was nice and neat so turned out to be a minor inconvenience. July 27, 2013
Rated 3.0 out of 5.0 by Not my best stay! I have stayed at this Holiday Inn Express many times and most of those stays I would have rated the hotel and room as much better than average. However this time I should have just turned around and asked for another room. I didn't, since I don't like to be a complainer and I just deal with issues that may arise. This room had an underlying odor, it reminded me of a room that had been a smoking room... my reservation was for a non-smoking room as always. Then the air conditioner wouldn't keep the room cool, in fact combined with the odor the heavy air it was tough sleeping. Then there was the bathroom, did they have some high school kids do a remodel or what? The shower controls and the shower faucet were not completed... don't know how to describe it. The mirror and light bar were not close to being level... I know it sounds as though I am being petty but again, this had always been a place that I considered above average. Not so this time! July 23, 2013
Rated 1.0 out of 5.0 by problems - no response despite letter to general manager I reserved a room for one night at this hotel on their website. I called to confirm my day and time of arrival and was told there were no problems. I drove over 12 hours to arrive exhausted at the hotel. I was told that "someone" at the hotel changed my registration date - I was never sent any information concerning this change -- I spent 30-45 minutes being told that there were no rooms available at this hotel and that there were no other options available in the area. I spoke with the General Manager and one of the hotels office clerks called hotels all over the area - to no avail. At this time, the General Manager told me they would cover the cost of the room since they created the problems I was dealing with. In the end = they provided me a room in the hotel, and provided to me for signature a copy of my original registration - even down to the special requests I made. The room I finally received was what I had originally requested even after being told for 30 minutes the hotel had NO rooms available. When I left, I left a copy of the original registration I received from the hotel, a copy of the bill the gave me and a note requesting the General Manager contact me and let me know if he planned to honor his statement that he would cover the cost of my room given the problems his staff created for me. It has been a week and I have had no response from the hotel, General Manager or any other part of this company. I don't know what they define as "customer service" but I've had better service from 1 star hotels in developing countries in Eastern Europe. July 22, 2013
Rated 5.0 out of 5.0 by Great stay Our hotel room was very clean and spacious. I would definitely recommend this hotel for the Weston area. The hot breakfast was great as well. July 14, 2013
Rated 5.0 out of 5.0 by Great place for long term stay I stay at this hotel 14 days every time I stay I have become well known be the staff very well ,this hotel has become my home away from home June 28, 2013
Rated 5.0 out of 5.0 by Kid Friendly Our Grandkids enjoy staying here with us. The pool, great breakfast and especially the pancake machine are always hits. The staff is always friendly and helpful June 26, 2013
Rated 5.0 out of 5.0 by Great Place to stay Very comfortable and clean place to stay. Have stayed here several times and is always a good experience. June 24, 2013
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