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Rated 4.4 out of 5 by 155 reviewers.
Rated 3.0 out of 5.0 by Disappointed We have been IHG Gold Elite for many years and this is the first time we haven't been able to get a delayed check out time, it was a Monday morning not a weekend morning. We have also stayed at this property three previous times with much satisfaction. Due to our time & schedule, we were very disappointed that some compromise couldn't have been obtained. I realized IHG is under no obligation to grant a delayed checkout, but with the competitive nature of the hotel industry one would think a hotel would try to accommodate their guests as much as possible. I guess we will have to reevaluate our future IHG only stays....at least at this property. January 22, 2015
Rated 2.0 out of 5.0 by Disappointed I've stayed at this property a handful of times, but that might change. Our family chose to book a rewards night stay on a Sunday night, as the pool area is very kid friendly and the sign out front says there is a Manager's Reception Sunday -Thursday. The reception is only Monday - Thursday, so that was a little disappointing. The big issue was with the room. There was tons of dust around the edge of the room - enough our three-year-old asked about it. The kicker was when we went to make the bed for the pull-out sofa. The comforter had blood stains!! The gal at the front desk got a replacement, but passed the blame onto housekeeping with no offer to follow up with the Director of Housekeeping or the GM. The icing on the cake was the folio we got under the door had us getting charged for the room, so I had to clarify with the front desk that it was indeed a rewards night stay. Unfortunately, that was a waste of we points. Mistakes happen, but this stay had a number of them. January 22, 2015
Rated 4.0 out of 5.0 by Wausau Clean hotel, fairly sterile though . Does not have much character. Clean comfortable room though. January 13, 2015
Rated 4.0 out of 5.0 by Great Hotel Enjoyed stay. Perfect for our ski trip to Granite Peak. January 12, 2015
Rated 5.0 out of 5.0 by Best hotel in Wausau Best hotel in Wausau. Great breakfast. Polite, friendly, attentive and hard working staff. Clean and tidy rooms and public areas. Perfect central location. Overall a great hotel for the money. Have never been let down by a Holiday Inn Express stay yet. Holiday Inn Express and Suites Wausau certainly maintains the Holiday Inn Express high standards. January 10, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Wausau Everything was perfect. Staff was friendly, room and hotel were very clean. More than enough room to sit for breakfast. Best HI Express I have visited. January 2, 2015
Rated 5.0 out of 5.0 by Nice stay Stayed at this hotel for leisure and enjoyed the time there. Kids enjoyed the pool and sauna areas. Breakfast was good though could use more variety. December 31, 2014
Rated 5.0 out of 5.0 by Nice room, but cold hot tub The front desk staff was very friendly. However, the hot tub was a little warmer than the pool, and we were told that they couldn't do anything about it until the following morning. December 29, 2014
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