Rated 4.4 out of 5 by 96
Rated 5.0 out of 5.0 by NurseLinda No Surprises!!
We checked in and actually were handed our 'priority club member' gift packet of snacks and water.......we didn't ahve to ask for it. Everyone was so friendly and accommodating to our needs. This was one of the few Holiday Inn Expresses that met all our needs and really offered no negative surprises. It was clean and comfortable. We really were rested the next morning and ready to resume our trip.
May 10, 2013
Rated 5.0 out of 5.0 by CCCWFC Wonderful Stay
We stayed 5 nights and had a great stay. We were in a minor car accident just before arriving and the staff showed genuine concern upon our arrival. Our room and all parts of the hotel were always very clean, the clothes washer/dryer on our floor (I think on each floor) was an awesome bonus, the breakfast was always hot and tasty. The location is perfect to the interstates. The staff is friendly and very helpful with directions and any information you may need. The only downside was the hot tub and pool were out of order. We would highly recommend this hotel and if we are in Wheat Ridge, CO and again would stay there without hesitation.
May 9, 2013
Rated 4.0 out of 5.0 by kathy71 clean and quiet
Had a nice stay. Had to stay extra days due to snow the staff was wonderful. Clean quiet very comfortable beds
April 19, 2013
Rated 3.0 out of 5.0 by Shane67 Front desk confusion
The property is great, no problems. When checking in there were two younger employees. They were not organized and not properly trained. We had three rooms that night for three families under one reservation. Each family was using a different credit card. Seems simple, it was not.
Sunday, next morning a nice lady straightened out the mistakes.
Monday, we contacted the General Manager to insure everything was correct. He seemed distracted and assured us everything was correct. He was not as pleasant as you might expect from someone in the service business.
March 31, 2013
Rated 5.0 out of 5.0 by DltMat Helpful Staff
staff were very good to work with given the time of the day and the needs of my large family. Most of the rooms we usually get were booked but staff took the time to help us meet our needs. Room was large and had the space we needed. Wished other HIX's had this type of room available (king suite with separate room) as it provides the best of both needs for a larger family.
Thanks for a good breakfast and a great stay.
March 25, 2013
Rated 4.0 out of 5.0 by Msttematt Great employees
Good place, if pricey. Have stayed four times this winter. Staff is excellent, answers every need. Take a pass on the mediocre breakfast and eat at the Village Inn. Room smallish but ultra clean and nicely equipped.
March 21, 2013
Rated 5.0 out of 5.0 by Kirkster Great place, comfortable room and Fantastic Staff
It was a long day of travel but I honestly have to say that this is the best Holiday Inn Express I have ever stayed in.
The staff was so friendly and welcoming to me. The room was very comfortable and the manager reception was a nice touch.
March 19, 2013
Rated 5.0 out of 5.0 by RickfromPhoenix The staff is the best!
I stay here any time I am in the Denver area when the hotel is not full. Linda and Gordon are great. I understand that Crystal moved to be close to family in California and she was great too. Obviously this hotel takes pride in their work product and people skills. The rooms are very nice and perfect for the business traveler like me. The breakfast is always well laid out and has a good variety. If there is ever a problem (and there rarely is), they have someone who is empowered to make it right very fast. My job requires extensive travel and although I have stayed in some really upscale properties, I always look forward to staying here because the staff makes all of their customers feel important and appreciated. Finding people who can interact with ever increasing demands of the public is certainly a challenge; however, I'm sure this hotel will prosper for a long, long time.
March 13, 2013
Rated 5.0 out of 5.0 by BigGuy2 Once again....staff ROCKS!
Once again the Linda S. Customer Service Train rock and rolled all night long! (well, not really like that)
They were friendly and welcomed me by name. The managers reception was good and I met the new guy who was friendly and attentive. My room was spotless.
Can you tell I like this place?
March 13, 2013
Rated 4.0 out of 5.0 by Sparky72 No spa
The spa is out of order and has been for some time, it was also out of order since my last visit. i was looking forward to using the spa. Very disappointed.
March 7, 2013
Rated 5.0 out of 5.0 by Bridget65 Location is easily acessible I-70
Nice and clean with excellent staff. Comfortable bed and very excellent breakfast.
March 3, 2013
Rated 4.0 out of 5.0 by Nickaly Staff made us feel very welcome
After a stressful winters drive, staffs welcome was very warming and uplifting rooms are clean hotel was quiet thank you for your hospitality
February 22, 2013
Rated 4.0 out of 5.0 by Cres Nice place to stay for the business traveler
This is a very clean establishment and the staff is extremely helpful and courteous. They all go out of their way to assist you in any way they can. The staff always greets the Priority Members with a bag of goodies. I can't think of any other place that does this on such a consitent basis. Every time I travel to Denver, I stay here.
The only thing I would like to see would be more of a breakfast selection, but I would say that about any of the places I stay at.
January 31, 2013
Rated 4.0 out of 5.0 by dt58 not enough hot water
We've stayed here before, and we were definitely diappointed this time. Not only was there no jacuzzi available this time, the hot water in the shower was not hot...and the television channel lineup card in the room was very outdated... most of the channels were not where they were supposed to be, or just weren't there. We have a lot of choices in the wheatridge co. area for hotels, and we're going to try somewhere else next stay .We were not impressed at the downward changes made since our 1st stay in October of 2011...
January 24, 2013
Rated 5.0 out of 5.0 by JP421 NICE HIE
A bit higher priced for the location. However, staff exceptionally friendly and helpful.
January 23, 2013
Rated 4.0 out of 5.0 by Mary17 very clean
clean-good location-breakfast area service help was wonderful, they always go the extra mile for you.
January 21, 2013
Rated 5.0 out of 5.0 by Teresa44 Not Dog Friendly but staff is
I booked this hotel through hiexpress.com which stated this hotel to be dog friendly. We were driving from Arkansas to Winter Park with thisplanned stop in the Denver area. Arriving at 10 pm I was shocked to be told they were not dog friendly, but the staff were wonderfully understanding and let us staythe night with our Min Pin. Delicious breakfast and friendly staff. I would stay again without my dog!
January 8, 2013
Rated 5.0 out of 5.0 by greensee Outstanding value for money
For the rating and the money this is a perfect place to stay. Great accommodation for large families. Lots of space, clean, comfortable. Lovely guest services staff and fantastic early breakfast options - good for getting an early start.
January 8, 2013
Rated 1.0 out of 5.0 by chick1974 Staff
We did not check-in until about 10:00 PM. The young lady behind desk seemed annoyed that we were checking in. Once we got registered, she left for outside to have a cig. On our 2nd night stay, our room was not touched. When we asked at Front Desk, all we received was "sorry". Room rate was not adjusted. The lady working in the cafe was not happy at all, I don't think she liked working over Christmas.
January 5, 2013
Rated 5.0 out of 5.0 by Mary17 Great place to stay
I highly recommend this hotel. All of the staff are especially friendly and make you feel right at home. You feel like you are living in an apartment, not a hotel. It is very clean and the decor and furnishings give it a very warm and comfortable atmosphere.
January 2, 2013
Rated 5.0 out of 5.0 by Chito55 Excellent service..
The front desk staff was very friendly. Room was very clean and everything seemed very fresh. I would definitely stay here again if I'm in the area!
January 2, 2013
Rated 5.0 out of 5.0 by tmule Great Staff
I have stayed here many times over the past 2 years and am always greeted by name upon arrival. Staff is very accomodating and Management always works to upgrade if at all possible.
December 19, 2012
Rated 5.0 out of 5.0 by Bennie3 Great help and service
I came in early (before standard check-in time) and Steve was so gratious and understanding when I explained I had been traveling from the east coast all morning and had to get work done. He found me a very quiet, clean and very comfortable room. Throughout my 3 day stay he actually remembered my name and was always helpful in continuing to make my stay comfortable. Other staff were also helpful - everyone always smiling. I travel 7 months out of the year and few hotels as as consistently helful and friendly as these folks. It helps tremendously to know that they are genuinely concerned about your stay.
December 14, 2012
Rated 5.0 out of 5.0 by relaxing restful
The staff was very courteous and helpful, facility was well kept and clean, romm inviting and restful. Managers night with a treat of pizza on the house....nice touch.
December 11, 2012
Rated 5.0 out of 5.0 by BigGuy Staff is GREAT!
Linda the evening clerk AND her entire staff makes our stay the best! We usually stay 3 nights and hold a business meeting.
Easy to deal with - happy crew - clean. The price is starting to creep up but in the run it is all good!
November 5, 2012
Rated 5.0 out of 5.0 by clay Great Experience
Thanks so much! When we checked we were upgraded because we are reward member and the suite was great!! We had an issue with the tvs and they sent someone right away and solved the issue. Wish there was indoor pool and hot tub, but not a biggy. Breakfast was above average. Great service, thank you and we'll be back :)
October 26, 2012
Rated 5.0 out of 5.0 by Tigerman1 Very Clean and Comfortable
I would recommend this HI without reservation....convenient.....very clean....and accomadating.
October 18, 2012
Rated 5.0 out of 5.0 by Britters24 Great Service, VERY Clean!
We stopped at this hotel on our way through Denver when we were heading to Colorado Springs! The front desk staff was extremely friendly and knowledgeable! Our room was very clean and everything seemed very fresh and new! Would definitely stay here again if I'm in the area!
October 8, 2012