Rated 4.2 out of 5 by 59
Rated 3.0 out of 5.0 by Crownem Intense Female Security Guard
After a beautiful day at a friends wedding the female security guard greeted the guests coming off the shuttle bus with an advanced warning that we will be punished if we are too loud. Considering the group of respectful wedding attendees were between the ages of 25-65, most being tired after a long day, this warning was completely unnecessary.
But she didn't stop there!
When we got to our room she proceed to knock on our door to give us a noise violantion, mentioning that if she has to come back we'll be paying a fine or could be kicked out. Suggestion that the 4 extra people in our room should go back to their room and that we should all go to bed. Their wasn't enough noise to warrant a complaint, let along her threats. We had to leave our room & go for a walk just to get her to stop harassing us.
Due to the lack of respect we received I would never come back to this hotel.
June 30, 2014
Rated 5.0 out of 5.0 by weedram Good Location and friendly staff
The Hotel is very conveniently located which facilitated our travel around Whitby. The staff were pleasant and helpful. We will definitely stay again at our next visits.
June 26, 2014
Rated 5.0 out of 5.0 by Ava81 Very nice hotel for business travel
The hotel provided very nice value, was conviniently located, and had clean comfortable rooms. The staff was very helpful and friendly.
June 25, 2014
Rated 5.0 out of 5.0 by Gail57 Lighting
Lighting is bad in entrance by closet and in room.
June 24, 2014
Rated 5.0 out of 5.0 by 21JL Clean, comfortable and lovely breakfast
The location was ideal if wanting to eat out at restaurants nearby, ample parking, welcoming and very clean.
June 17, 2014
Rated 4.0 out of 5.0 by AcroDad Convenient and Cozy
The rooms were as expected for a standard hotel. We liked how they had different grades of pillows for firmness. The bathroom was missing a towel rack to hang our pool towels, bathing suites and just regular towels. The outdoor pool was ok. It claimed it was a salt water heated, but it was still pretty cool. The hours were not that great, but it is unsupervised. It was lacking a pool skimmer so there was a lot of debris that would have been great to get rid of. Breakfast was pretty good to serve hot/cold. Perfect for us to actually grab something and get on our way. Very convenient to have a couple of restaurants across the way. Overall, the hotel was very casual and pleasant.
June 13, 2014
Rated 5.0 out of 5.0 by Natalie280 Another positive experience!
I travel for business and usually stay at his hotel when I am in the Whitby area. The staff is particularly friendly and helpful, the morning breakfast is tasty and the front desk team offer an upgraded room whenever possible which is much appreciated at the end of a long day!
June 7, 2014
Rated 5.0 out of 5.0 by NLK1 A new Spot for us.....but we will be back!
This was the first time we have stayed at this particular Holiday Inn and we really loved it. We liked the location and the property was clean and neat. It looked as if it had been newly remodeled.....or perhaps it is a new property??.....either way, it was very well appointed. There were many, many restaurants nearby.....what a selection!! The staff was great when we checked in and told us about the area and invited us to use their new pool. Unfortunately, we were not prepared to swim, but would have loved it. It looked soooo inviting! The only problem we experienced was the TV in the room. The reception was terrible and we could not bring in any of the channels that we wanted. It kept breaking up which was very frustrating! Because one of the final games of the Stanley Cup was on that night, and we were unable to watch it, was disappointing. However, we will be returning when next we are in the area.
June 4, 2014