Rated 4.3 out of 5 by 167
Rated 4.0 out of 5.0 by rfls Friendly staff
Our stay was quite nice. Friendly staff, clean room (furniture somewhat dated). The breakfast had good variety of items. The breakfast room woman was friendly and diligent.
Overall a good stay.
May 29, 2015
Rated 2.0 out of 5.0 by Marygirl0678 Bugs in the room
We found 2 large bugs in the room that appeared to be cockroaches. Advised the staff but they didn't really seem to care. Based on this wouldn't recommend.
May 28, 2015
Rated 3.0 out of 5.0 by DFH1 Good location.
Visited here recently. I stay here frequently to visit Toronto by GO-train. Very convenient.
I've noticed lately that my platinum status does not seem to give me an upgrade without asking ahead of time. This is irritating, as they seem to acknowledge this at check-in. It should be automatic.
May 27, 2015
Rated 1.0 out of 5.0 by gp70 Horrible night
The room was too hot, and none could sleep. Repeated calls to front desk to address the issue were ignored.
May 27, 2015
Rated 1.0 out of 5.0 by 19biztraveller73 Smelly Hotel
The hotel hallways were very smelly and the smell permeated into my room which was disturbing during my stay, the room was hot and the A/C system souldnt cool it down. not a great stay as I would expect much better from a holiday inn
May 21, 2015
Rated 4.0 out of 5.0 by Fighter1 Excellent Service and Extremely Comfortable Bed
Overall our stay was excellent.
The rooms were clean and the staff was incredible.
There was some construction going on in the parking lot, but that was not a concern to me.
If I was to make any comments on improvements, it would be the following:
I could not get the internet to work on my computer and was too tired to call the front desk to assist me in resolving the problem.
We had a suite and the television had some issues in the sitting area. It kept shutting off and not all the channels worked.
Not a problem, as I watched TV in the bedroom as that television worked fine.
May 13, 2015
Rated 5.0 out of 5.0 by Chuck2905 Great location, excellent sleep
As travel advisors working in the Georgian Bay area we often have to visit clients and business associates in the GTA so we take this opportunity to stay at various GTA properties. We have stayed at the hotel next door and decided to try the Holiday Inn Express this time. We arrived late in the evening but the desk manager greeted us warmly and had our room and keys ready to go. The room was your standard HI which was clean, functional and comfortable. The king size bed was most comfortable and we had a great sleep. Breakfast was included in the morning which consists of your standard fare scrambled egg/sausage/muffins/bagels/ yogurt etc. The coffee was all we were interested in so I cannot comment on the quality of the offerings. Checkout went smoothly. Only negative was that the parking lot was under construction at the time, but that could be a good thing for following customers.
May 12, 2015
Rated 5.0 out of 5.0 by bfletch I'll definitely be back
I stay at this property whenever I am in the area. It is a very clean, well maintained building. The staff are extraordinarily helpful and friendly. I am never disappointed staying here
May 8, 2015