Rated 4.2 out of 5 by 38
Rated 5.0 out of 5.0 by Mel9655 Great staff
The staff at this hotel is second to none. They are all extremely customer oriented, Julie, Melanie ,and Stefanie were all great people who truely cared about your stay and comfort . This kind of service is hard to find in this day and age.
November 15, 2013
Rated 4.0 out of 5.0 by Alimac59 Another good Holiday Inn Express experience
This was a good choice for a last minute weekend break to the Poconos. A clean, comfortable, well-appointed room and a good night's sleep followed by a decent breakfast ensured that we were all set for a day's hiking, cycling or touring the area.
November 13, 2013
Rated 5.0 out of 5.0 by cookie680 great staff
when we arrived on wed night, a bus of travelers was just off loading. the gal at the desk, melanie, suggested we have a cookie and coffee while we waited for the elevator to be available. we enjoyed that extra touch and she even suggested we come to breakfast later the next morning, so we would have a place to sit. we felt this was a very nice touch. she could see that we were there to relax and reconnect. thanks for making us feel welcome!!
November 10, 2013
Rated 1.0 out of 5.0 by djdk hot tub in room
We where so happy to have private hot tub in our room. Only draw back no restaurants close by. When we check into our room at night - we do not like getting back in car to drive in dark to find food.. Should have more delivery to hotel menus available .
ALSO - I prefer waffles -instead of new pancake maker.
October 28, 2013
Rated 3.0 out of 5.0 by Esabinske Not what was expected
We booked the "King Suite" expecting a suite with a bedroom separated by a door. The only thing that came close to making it a suite was a very tiny sink with an equally tiny microwave and a standard hotel fridge. The bed was far from soft. One of the corner shelves in the shower was completely unusable, the other was set so high it was equally unusable. I'm also perplexed as to why a King suite booked for double occupancy would only have two bath towels but need 4 wash cloths and 4 hand towels. The rug was fraying in several places as well. This room badly needs a refurb. The one bright spot WS the very pleasant and helpful staff at the front desk. Probably wouldn't stay there again.
October 23, 2013
Rated 4.0 out of 5.0 by Pocono2013 Good place to stay
Had a good stay at another Holiday Inn express. New place...good location. Will recommend to friends. Wish they'll do something about the old Burger King site in front of the hotel...turn it into a nice gig!
October 17, 2013
Rated 5.0 out of 5.0 by jeners68 Great stay for a vacay
not cheep but still a good value. No complainants convenient to hyway but also right close to highway so no view just view of highway. Clean comfy good breakfast not too crowded.
October 9, 2013
Rated 5.0 out of 5.0 by Businessperson Great Gem in the Poconos Area
We greatly enjoyed our stay here. The staff are friendly and helpful. The hotel itself is relatively new with a clean and neatly arranged breakfast area. The pool is nice and kid friendly and indoors for winter or summer nights that are too muggy. The room itself was clean, large and everything worked beautifully. Overall, it was a great experience and we are definitely staying here whenever we're next in the area. Much better than the other local hotels nearby.
October 8, 2013