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Rated 4.1 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Great Staff, Stay, Room, and Experience This hotel was spotless, updated, and flat nice. The staff made me feel at home when I first arrived and I felt that way with every staff member I met. The room was spot-on and the breakfast staff lady was cordial, very pleasant, and wonderful. The food was great and the entire experience was perfect. Thanks for your hard work. September 18, 2014
Rated 3.0 out of 5.0 by Restless nights Good location near eateries and services; professional staff that were friendly and welcoming; BUT between the pillows and the mattress not much sleep. Could not tell the difference between the "firm" and the "soft" pillows. The mattress has exceeded its life span and between my turning over all night looking for some comfort and the sorry pillows did not rest well for any of the three nights. IF these two items are corrected this would be a 4.5 star hotel. Sorry to be so tough but it is an opinion shared by both myself and my spouse. September 18, 2014
Rated 5.0 out of 5.0 by Over all a very good experience. Rooms was very comfortable and clean. Bed and pillows promoted a very good night's sleep. Very quiet. As two women traveling together, we felt very safe an secure. Staff was very courteous and helpful. Only one small issue could be resolved. I don't think any one exits the shower on the end with the faucets, That is a little dangerous. However that is the only end that has a handrail. it just doesn't make much sense. However, 9-times out of 10, I have found this to be the case in most motels, not just Holiday Inns. I have a mild neurological disorder and find that I am sometimes a little off balance, so I do find the handrail useful sometimes, if it is in the right place. Thanks for letting me bring up this issue. September 16, 2014
Rated 5.0 out of 5.0 by Great value Great value for traveling on a Holiday weekend. Breakfast was much better than average for a hotel. September 15, 2014
Rated 3.0 out of 5.0 by White House, TN 09/02/14 The room became very damp overnight. Bathroom had what appeared to be mold on the ceiling, the wallpaper was coming off the wall, and the towel rack was barely connected to the wall. Addressed issues with front desk and they did not seem to care or offer any recourse. September 8, 2014
Rated 5.0 out of 5.0 by one of the better accomidations all material (towels and exercises equipment ) was perfect, The staff was nice and helpful. The pool was down because of the rain but I found the exercise equipment set up perfectly suited for me. September 7, 2014
Rated 2.0 out of 5.0 by white house motive dector on ac and the goose down needs to go away August 24, 2014
Rated 5.0 out of 5.0 by great service it was a great room excelent service there should be more room in the rooms less cluttered August 22, 2014
Rated 4.0 out of 5.0 by Great Location Comfortable beds, Very clean, Friendly staff. I have only had good experiences the with Holiday Inn Express chain August 19, 2014
Rated 5.0 out of 5.0 by Great Accommodations! The staff is wonderful. This is a great place to stay. The staff was helpful. The front desk staff assisted in making reservations for a future stay upon arrival. August 19, 2014
Rated 5.0 out of 5.0 by white house, tenn great location and great place to relax and just get away. August 17, 2014
Rated 5.0 out of 5.0 by Enjoyed Our Stay Great place to stay for the regular traveler. If you are driving a truck (like a U-Haul) or pulling a trailer or boat, then do NOT pull into the entrance area because there is no way to turn around, and you cannot drive around the back; you have to back out, and there is not very much room. Some negatives for wheelchair bound travelers. Wheelchair room is on the 2nd floor when it should have been on the 1st floor. Wheel-in shower very poorly designed; there is a slope down from the shower into the main part of the bathroom (should have been the other way around), and there is no drain in the main part of the bathroom! Shower fixture and water handles are on the opposite side of the bench where the handicapped person cannot reach them (should be in the middle of the side wall). The bed is too high to transfer from the wheelchair; really bad if a wheelchair bound person is traveling alone. Note - the curtains do not close. August 12, 2014
Rated 5.0 out of 5.0 by Great location for I-65 trave Clean and safe place to stay. Nice facility with good parking, exterior lighting and places to eat nearby. Right off 65 and only 10 minutes from the mall, bass pro shops etc... August 11, 2014
Rated 5.0 out of 5.0 by Convenient Location-Great Staff I am in Nashville frequently for business. So much I am considering relocating. I stayed in the HIE in Whitehouse as it is a short distance outside of Nashville, and reasonably priced for the location. I wish to say the manager, Katelyn was wonderful. She is extremely helpful and always cheerful. I was looking for an apartment so I had brought my elderly mother along. Katelyn made sure we had a room on the first floor, and the beds were comfortable. She also provided input as to what areas to search for an apartment. I greatly enjoyed our stay. I will most likely be staying here again in October. August 7, 2014
Rated 5.0 out of 5.0 by Great hotel! Hotel was in a good location! New, clean, quiet, and had a great breakfast! I would stay here again and recommend it to others with family. August 5, 2014
Rated 4.0 out of 5.0 by Good hotel for short stay This HI Express is clean, fresh and well run. It is a good value for a 1-3 night stay. August 5, 2014
Rated 5.0 out of 5.0 by Great Overnight Stay! The room was clean, comfy, and quiet!! Great place. August 3, 2014
Rated 5.0 out of 5.0 by Sleep like a Baby Lived the room and everything with it. The only problem I had was finding it when I came off the enterstate. I missed the bg sign and drove thrugh town, turned around and saw another hotel sign and decieded to stay there instead, then there was your sign. Glad we saw it. July 29, 2014
Rated 3.0 out of 5.0 by Friendly staff but noisy air conditioner The room was clean and the staff was very friendly. However, when the air conditioner came on, it sounded like when you would put a playing card in your bike spokes as a kid. It was so loud, we turned it off so we could sleep, but then the room got too warm. July 20, 2014
Rated 4.0 out of 5.0 by Nice Hotel Staff was very nice. The hotel common areas should have been a lot cleaner, there was crumbs and trash. Coffee was not made when we arrived but they promptly made a fresh pot and were very nice about it. The rooms were very clean and comfortable. The Pool was NOT clean and the water was dirty and cloudy and the chairs were all stacked on each other. The outside was not comfortable but the rooms were nice and the staff was friendly. July 19, 2014
Rated 4.0 out of 5.0 by comfortable bed The room was clean and the bed was comfortable. There were many choices at the breakfast buffet. the front desk staff were polite and friendly. July 18, 2014
Rated 4.0 out of 5.0 by Reasonably pleased Overall, the stay was good. The pool is small and needed some attention. I felt the cost of the room was too high. July 18, 2014
Rated 5.0 out of 5.0 by road trip to Nashville stopover Comfortable and clean room! Breakfast choices were great and the cinnamon rolls are what will keep my kids wanting to go to Holiday Inn! A bit hard to find at night ...maybe a sign off the main road would help...but we got there and greatly enjoyed the evening stay. July 15, 2014
Rated 5.0 out of 5.0 by Gold Club Member One of the most comfortable night's stay my family's experienced through our travels across the US. Our third floor room was clean, quiet, and the beds were extremely comfortable. We will return and highly recommend this Holiday Inn Express. July 10, 2014
Rated 4.0 out of 5.0 by Great staff, a couple of problems. Rana at the front desk was superb! The bed was extremely comfortable and there were plenty of suitable pillows. The toilet in the room leaked so there was an annoying "ghost" as it refilled intermittently. The handle also was very hard to push down. One pillowcases had a bloodstain, but it looked like it had gone through the laundry already so we didn't complain. I felt the room was not quite up to normal Holiday Inn standards and especially not for the price paid. Also, I've paid the same or less at a comparable chain and had a much higher quality breakfast including real, not instant, oatmeal with a choice of toppings. The omelet wasn't bad, however, and there were Twinings teas. I booked the room while on the road via the website, which I signed into with my Priority Club number before I left home. Unfortunately, there's no dedicated Holiday Inn or IHG app for Windows Phone. A tile going straight to the mobile site wouldn't be too hard to code, would it? Anyway, an improvement to the website would be to list alternate properties not only by distance, but also by direction of travel. My first choice was unavailable, and the next hotel was listed as 12 miles from the first but I didn't know which way and had to open a maps app just to clarify. July 9, 2014
Rated 3.0 out of 5.0 by average stay I arrived very late and there was no one at the front desk upon arrival. Room temp was set at 58 degrees, it took a while to warm the room up to a comfortable level to sleep. July 9, 2014
Rated 5.0 out of 5.0 by Great Stop This was a great place to stay. The staff was so friendly and the room was great. It's within walking distance of several places to eat and I will stay here again. July 8, 2014
Rated 3.0 out of 5.0 by wrong type room The room I booked was for 2 adults and 2 kids. This room I got was a king with no additional bed. July 7, 2014
Rated 5.0 out of 5.0 by Clean inside and out As nice on the inside as the outside. The rooms were clean and comfortable with enough towels and wash cloths for multiple people. The location is close to everything you may want to eat and convenient to Gas and Grocery. Also has plenty of parking. The staff is all friendly from the breakfast room to the front desk. July 7, 2014
Rated 1.0 out of 5.0 by Unforgettable Stay Great location for stay away from the city of Nashville - just 20 minutes away. Guest rooms not so great. July 2, 2014
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