Rated 4.1 out of 5 by 119
Rated 1.0 out of 5.0 by MattyIce812 Ok room but over price and outdoor pool
Room was just okay and the ac didn't hardly work at all. Pool was outside been when i registered there was no mention it was outside... needless to say my 7 month didn't get to swim....
October 8, 2014
Rated 3.0 out of 5.0 by jpack Decent Holiday Inn Express option, but wouldn't be my first choice
The hotel was adequate and offered a good location with decent amenities. The front desk person seemed a little overwhelmed on our arrival, but was able to welcome us and provide us with our room key. I was disappointed to not be greeted as a a Platinum Member, and also not offered any room upgrades even though they let me know that larger rooms were still un-booked and available. Our room was clean, but the furniture seemed dated. The bed and pillows were comfortable, but we slept very poorly due to the room being located across from the vending machines and ice machine. People were still getting drinks and ice at 3am, which would wake us up every time the machines went off. We make multiple trips up/down I65 a year and look for convenient hotels to stay at on the way. Unfortunately, this hotel will not make it on our list of favorites.
October 7, 2014
Rated 4.0 out of 5.0 by oldsurfdude Watch the parking here!
Parking is very tight at this location. If you are towing (Like we did a 23' boat) or have a semi - you are not getting on this lot period. Save yourself headaches and park on the street to begin with. We discovered this fact the hard way and at 11:30 at night to boot. Staff was helpful getting us out of a jam though and did make sure our rig was secure throughout the night.
Breakfast is airline food - but seemed better than most. Staff was extremely helpful and friendly. Enjoy your stay here.
October 6, 2014
Rated 5.0 out of 5.0 by jean8872 pleasant stay
We had been sitting in traffic construction issues for almost 2 hours when we finally arrived at our hotel. The staff immediately got us checked in and handed my husband a cup of coffee. After that service,nothing could go wrong as far as he was concerned. Seriously,after the stress of the traffic slow down,it was very pleasant to get settled in quickly. We will definitely stop in again when we are in the area.
September 21, 2014
Rated 5.0 out of 5.0 by youdontneedit Great Staff, Stay, Room, and Experience
This hotel was spotless, updated, and flat nice. The staff made me feel at home when I first arrived and I felt that way with every staff member I met. The room was spot-on and the breakfast staff lady was cordial, very pleasant, and wonderful. The food was great and the entire experience was perfect. Thanks for your hard work.
September 18, 2014
Rated 3.0 out of 5.0 by Gary99099 Restless nights
Good location near eateries and services; professional staff that were friendly and welcoming; BUT between the pillows and the mattress not much sleep. Could not tell the difference between the "firm" and the "soft" pillows. The mattress has exceeded its life span and between my turning over all night looking for some comfort and the sorry pillows did not rest well for any of the three nights. IF these two items are corrected this would be a 4.5 star hotel. Sorry to be so tough but it is an opinion shared by both myself and my spouse.
September 18, 2014
Rated 5.0 out of 5.0 by Irish 527 Over all a very good experience.
Rooms was very comfortable and clean. Bed and pillows promoted a very good night's sleep. Very quiet. As two women traveling together, we felt very safe an secure. Staff was very courteous and helpful.
Only one small issue could be resolved. I don't think any one exits the shower on the end with the faucets, That is a little dangerous. However that is the only end that has a handrail. it just doesn't make much sense. However, 9-times out of 10, I have found this to be the case in most motels, not just Holiday Inns. I have a mild neurological disorder and find that I am sometimes a little off balance, so I do find the handrail useful sometimes, if it is in the right place.
Thanks for letting me bring up this issue.
September 16, 2014
Rated 5.0 out of 5.0 by ThinWall Great value
Great value for traveling on a Holiday weekend. Breakfast was much better than average for a hotel.
September 15, 2014
Rated 3.0 out of 5.0 by cmw1975 White House, TN 09/02/14
The room became very damp overnight. Bathroom had what appeared to be mold on the ceiling, the wallpaper was coming off the wall, and the towel rack was barely connected to the wall. Addressed issues with front desk and they did not seem to care or offer any recourse.
September 8, 2014
Rated 5.0 out of 5.0 by Robert6 one of the better accomidations
all material (towels and exercises equipment ) was perfect, The staff was nice and helpful. The pool was down because of the rain but I found the exercise equipment set up perfectly suited for me.
September 7, 2014
Rated 2.0 out of 5.0 by catmand8r white house
motive dector on ac and the goose down needs to go away
August 24, 2014
Rated 5.0 out of 5.0 by sc123456 great service
it was a great room excelent service there should be more room in the rooms less cluttered
August 22, 2014
Rated 4.0 out of 5.0 by armycowboy77f Great Location
Comfortable beds, Very clean, Friendly staff. I have only had good experiences the with Holiday Inn Express chain
August 19, 2014
Rated 5.0 out of 5.0 by Matt's Tia Great Accommodations!
The staff is wonderful. This is a great place to stay. The staff was helpful. The front desk staff assisted in making reservations for a future stay upon arrival.
August 19, 2014
Rated 5.0 out of 5.0 by tearl64 white house, tenn
great location and great place to relax and just get away.
August 17, 2014
Rated 5.0 out of 5.0 by 98Sgm Enjoyed Our Stay
Great place to stay for the regular traveler. If you are driving a truck (like a U-Haul) or pulling a trailer or boat, then do NOT pull into the entrance area because there is no way to turn around, and you cannot drive around the back; you have to back out, and there is not very much room. Some negatives for wheelchair bound travelers. Wheelchair room is on the 2nd floor when it should have been on the 1st floor. Wheel-in shower very poorly designed; there is a slope down from the shower into the main part of the bathroom (should have been the other way around), and there is no drain in the main part of the bathroom! Shower fixture and water handles are on the opposite side of the bench where the handicapped person cannot reach them (should be in the middle of the side wall). The bed is too high to transfer from the wheelchair; really bad if a wheelchair bound person is traveling alone. Note - the curtains do not close.
August 12, 2014
Rated 5.0 out of 5.0 by hdjay74 Great location for I-65 trave
Clean and safe place to stay. Nice facility with good parking, exterior lighting and places to eat nearby. Right off 65 and only 10 minutes from the mall, bass pro shops etc...
August 11, 2014
Rated 5.0 out of 5.0 by GregoryK Convenient Location-Great Staff
I am in Nashville frequently for business. So much I am considering relocating. I stayed in the HIE in Whitehouse as it is a short distance outside of Nashville, and reasonably priced for the location. I wish to say the manager, Katelyn was wonderful. She is extremely helpful and always cheerful. I was looking for an apartment so I had brought my elderly mother along. Katelyn made sure we had a room on the first floor, and the beds were comfortable. She also provided input as to what areas to search for an apartment. I greatly enjoyed our stay. I will most likely be staying here again in October.
August 7, 2014
Rated 5.0 out of 5.0 by JSAMB Great hotel!
Hotel was in a good location! New, clean, quiet, and had a great breakfast! I would stay here again and recommend it to others with family.
August 5, 2014
Rated 4.0 out of 5.0 by Seabee Jack Good hotel for short stay
This HI Express is clean, fresh and well run. It is a good value for a 1-3 night stay.
August 5, 2014
Rated 5.0 out of 5.0 by Buzzette Great Overnight Stay!
The room was clean, comfy, and quiet!! Great place.
August 3, 2014
Rated 5.0 out of 5.0 by DJa29 Sleep like a Baby
Lived the room and everything with it. The only problem I had was finding it when I came off the enterstate. I missed the bg sign and drove thrugh town, turned around and saw another hotel sign and decieded to stay there instead, then there was your sign. Glad we saw it.
July 29, 2014
Rated 3.0 out of 5.0 by Jack and Jean Friendly staff but noisy air conditioner
The room was clean and the staff was very friendly. However, when the air conditioner came on, it sounded like when you would put a playing card in your bike spokes as a kid. It was so loud, we turned it off so we could sleep, but then the room got too warm.
July 20, 2014
Rated 4.0 out of 5.0 by Elizabeth1232014 Nice Hotel
Staff was very nice. The hotel common areas should have been a lot cleaner, there was crumbs and trash. Coffee was not made when we arrived but they promptly made a fresh pot and were very nice about it. The rooms were very clean and comfortable. The Pool was NOT clean and the water was dirty and cloudy and the chairs were all stacked on each other. The outside was not comfortable but the rooms were nice and the staff was friendly.
July 19, 2014
Rated 4.0 out of 5.0 by 3Becky3 comfortable bed
The room was clean and the bed was comfortable. There were many choices at the breakfast buffet. the front desk staff were polite and friendly.
July 18, 2014
Rated 4.0 out of 5.0 by Baseball Nut Reasonably pleased
Overall, the stay was good. The pool is small and needed some attention. I felt the cost of the room was too high.
July 18, 2014
Rated 5.0 out of 5.0 by sara 2 road trip to Nashville stopover
Comfortable and clean room! Breakfast choices were great and the cinnamon rolls are what will keep my kids wanting to go to Holiday Inn!
A bit hard to find at night ...maybe a sign off the main road would help...but we got there and greatly enjoyed the evening stay.
July 15, 2014
Rated 5.0 out of 5.0 by Anthony61 Gold Club Member
One of the most comfortable night's stay my family's experienced through our travels across the US. Our third floor room was clean, quiet, and the beds were extremely comfortable. We will return and highly recommend this Holiday Inn Express.
July 10, 2014
Rated 4.0 out of 5.0 by Jilllo Great staff, a couple of problems.
Rana at the front desk was superb! The bed was extremely comfortable and there were plenty of suitable pillows. The toilet in the room leaked so there was an annoying "ghost" as it refilled intermittently. The handle also was very hard to push down. One pillowcases had a bloodstain, but it looked like it had gone through the laundry already so we didn't complain. I felt the room was not quite up to normal Holiday Inn standards and especially not for the price paid. Also, I've paid the same or less at a comparable chain and had a much higher quality breakfast including real, not instant, oatmeal with a choice of toppings. The omelet wasn't bad, however, and there were Twinings teas.
I booked the room while on the road via the website, which I signed into with my Priority Club number before I left home. Unfortunately, there's no dedicated Holiday Inn or IHG app for Windows Phone. A tile going straight to the mobile site wouldn't be too hard to code, would it? Anyway, an improvement to the website would be to list alternate properties not only by distance, but also by direction of travel. My first choice was unavailable, and the next hotel was listed as 12 miles from the first but I didn't know which way and had to open a maps app just to clarify.
July 9, 2014
Rated 3.0 out of 5.0 by indy baseball traveler average stay
I arrived very late and there was no one at the front desk upon arrival. Room temp was set at 58 degrees, it took a while to warm the room up to a comfortable level to sleep.
July 9, 2014