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Rated 4.2 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Excellent stay at the White House Enjoyed comfortable beds and excellent response of staff (Had TV remote issue that was immediately addressed). October 28, 2014
Rated 4.0 out of 5.0 by Nice location easy restaurant access expressway convienint able to redeem points friendly service clean rooms adiquate breakfast October 27, 2014
Rated 5.0 out of 5.0 by Great hotel with good location. Easy to book with the IHG app. Was able to see availability and book room of choice. Quick check in and the family was sleeping on comfortable beds in no time. Great and clean bathroom. Good breakfast, same as other chains, however the staff at this HIX the staff was very nice and helpful. October 23, 2014
Rated 5.0 out of 5.0 by Great experience From check in to check out great experience. The staff was experienced and professional. The room was spacious and clean. The breakfast was a great addition. We were traveling with 3children and would definitely stay there again. October 23, 2014
Rated 5.0 out of 5.0 by Indy Bound Hotel is easily accessible from the interstate, yet far enough off the interstate to limit traffic noise. The location of the hotel property provides very limited local traffic flow and noise. Friendly and efficient front desk staff makes a great start to the stay. October 22, 2014
Rated 5.0 out of 5.0 by IHG mEMBERSHIP Front desk staff was not able to input my IHG membership number 355194061 so that we get credit for that night's stay. October 21, 2014
Rated 5.0 out of 5.0 by Excellent hotel The staff at the hotel was wonderful. Everyone went out of their way to be helpful. The Front Desk Staff looked up a pizza place for us. There were no menus at the hotel, so they called the pizza place and had them explain their menu to us and we were able to order right on the phone. Excellent service and staff! October 16, 2014
Rated 2.0 out of 5.0 by Worst Hotel I ever stayed at! I had a two queen sized beds room and on one of them the sheets had not been changed. They were soiled from a previous guest. The bath mat had also not been changed from previous guest. It was still all wet.Thirdly, the toilet seat was broken and kept sliding to the side and the back of the toilet seat would then hit my back...lastly, who wants to take a luke warm shower? The price was outrageous compared to other Holiday Inn Express hotels I stayed in. I will never go back there again. October 15, 2014
Rated 5.0 out of 5.0 by Cleaning staff Was very friendly and got me what I needed. I was not ready for maid service when she knocked and she came back later in the day. October 11, 2014
Rated 5.0 out of 5.0 by Great stay close to Nashville! For a quiet and relaxing time within a short drive of the Music City, consider this property as your home away from home! October 9, 2014
Rated 1.0 out of 5.0 by Ok room but over price and outdoor pool Room was just okay and the ac didn't hardly work at all. Pool was outside been when i registered there was no mention it was outside... needless to say my 7 month didn't get to swim.... October 8, 2014
Rated 3.0 out of 5.0 by Decent Holiday Inn Express option, but wouldn't be my first choice The hotel was adequate and offered a good location with decent amenities. The front desk person seemed a little overwhelmed on our arrival, but was able to welcome us and provide us with our room key. I was disappointed to not be greeted as a a Platinum Member, and also not offered any room upgrades even though they let me know that larger rooms were still un-booked and available. Our room was clean, but the furniture seemed dated. The bed and pillows were comfortable, but we slept very poorly due to the room being located across from the vending machines and ice machine. People were still getting drinks and ice at 3am, which would wake us up every time the machines went off. We make multiple trips up/down I65 a year and look for convenient hotels to stay at on the way. Unfortunately, this hotel will not make it on our list of favorites. October 7, 2014
Rated 4.0 out of 5.0 by Watch the parking here! Parking is very tight at this location. If you are towing (Like we did a 23' boat) or have a semi - you are not getting on this lot period. Save yourself headaches and park on the street to begin with. We discovered this fact the hard way and at 11:30 at night to boot. Staff was helpful getting us out of a jam though and did make sure our rig was secure throughout the night. Breakfast is airline food - but seemed better than most. Staff was extremely helpful and friendly. Enjoy your stay here. October 6, 2014
Rated 5.0 out of 5.0 by pleasant stay We had been sitting in traffic construction issues for almost 2 hours when we finally arrived at our hotel. The staff immediately got us checked in and handed my husband a cup of coffee. After that service,nothing could go wrong as far as he was concerned. Seriously,after the stress of the traffic slow down,it was very pleasant to get settled in quickly. We will definitely stop in again when we are in the area. September 21, 2014
Rated 5.0 out of 5.0 by Great Staff, Stay, Room, and Experience This hotel was spotless, updated, and flat nice. The staff made me feel at home when I first arrived and I felt that way with every staff member I met. The room was spot-on and the breakfast staff lady was cordial, very pleasant, and wonderful. The food was great and the entire experience was perfect. Thanks for your hard work. September 18, 2014
Rated 3.0 out of 5.0 by Restless nights Good location near eateries and services; professional staff that were friendly and welcoming; BUT between the pillows and the mattress not much sleep. Could not tell the difference between the "firm" and the "soft" pillows. The mattress has exceeded its life span and between my turning over all night looking for some comfort and the sorry pillows did not rest well for any of the three nights. IF these two items are corrected this would be a 4.5 star hotel. Sorry to be so tough but it is an opinion shared by both myself and my spouse. September 18, 2014
Rated 5.0 out of 5.0 by Over all a very good experience. Rooms was very comfortable and clean. Bed and pillows promoted a very good night's sleep. Very quiet. As two women traveling together, we felt very safe an secure. Staff was very courteous and helpful. Only one small issue could be resolved. I don't think any one exits the shower on the end with the faucets, That is a little dangerous. However that is the only end that has a handrail. it just doesn't make much sense. However, 9-times out of 10, I have found this to be the case in most motels, not just Holiday Inns. I have a mild neurological disorder and find that I am sometimes a little off balance, so I do find the handrail useful sometimes, if it is in the right place. Thanks for letting me bring up this issue. September 16, 2014
Rated 5.0 out of 5.0 by Great value Great value for traveling on a Holiday weekend. Breakfast was much better than average for a hotel. September 15, 2014
Rated 3.0 out of 5.0 by White House, TN 09/02/14 The room became very damp overnight. Bathroom had what appeared to be mold on the ceiling, the wallpaper was coming off the wall, and the towel rack was barely connected to the wall. Addressed issues with front desk and they did not seem to care or offer any recourse. September 8, 2014
Rated 5.0 out of 5.0 by one of the better accomidations all material (towels and exercises equipment ) was perfect, The staff was nice and helpful. The pool was down because of the rain but I found the exercise equipment set up perfectly suited for me. September 7, 2014
Rated 2.0 out of 5.0 by white house motive dector on ac and the goose down needs to go away August 24, 2014
Rated 5.0 out of 5.0 by great service it was a great room excelent service there should be more room in the rooms less cluttered August 22, 2014
Rated 4.0 out of 5.0 by Great Location Comfortable beds, Very clean, Friendly staff. I have only had good experiences the with Holiday Inn Express chain August 19, 2014
Rated 5.0 out of 5.0 by Great Accommodations! The staff is wonderful. This is a great place to stay. The staff was helpful. The front desk staff assisted in making reservations for a future stay upon arrival. August 19, 2014
Rated 5.0 out of 5.0 by white house, tenn great location and great place to relax and just get away. August 17, 2014
Rated 5.0 out of 5.0 by Enjoyed Our Stay Great place to stay for the regular traveler. If you are driving a truck (like a U-Haul) or pulling a trailer or boat, then do NOT pull into the entrance area because there is no way to turn around, and you cannot drive around the back; you have to back out, and there is not very much room. Some negatives for wheelchair bound travelers. Wheelchair room is on the 2nd floor when it should have been on the 1st floor. Wheel-in shower very poorly designed; there is a slope down from the shower into the main part of the bathroom (should have been the other way around), and there is no drain in the main part of the bathroom! Shower fixture and water handles are on the opposite side of the bench where the handicapped person cannot reach them (should be in the middle of the side wall). The bed is too high to transfer from the wheelchair; really bad if a wheelchair bound person is traveling alone. Note - the curtains do not close. August 12, 2014
Rated 5.0 out of 5.0 by Great location for I-65 trave Clean and safe place to stay. Nice facility with good parking, exterior lighting and places to eat nearby. Right off 65 and only 10 minutes from the mall, bass pro shops etc... August 11, 2014
Rated 5.0 out of 5.0 by Convenient Location-Great Staff I am in Nashville frequently for business. So much I am considering relocating. I stayed in the HIE in Whitehouse as it is a short distance outside of Nashville, and reasonably priced for the location. I wish to say the manager, Katelyn was wonderful. She is extremely helpful and always cheerful. I was looking for an apartment so I had brought my elderly mother along. Katelyn made sure we had a room on the first floor, and the beds were comfortable. She also provided input as to what areas to search for an apartment. I greatly enjoyed our stay. I will most likely be staying here again in October. August 7, 2014
Rated 5.0 out of 5.0 by Great hotel! Hotel was in a good location! New, clean, quiet, and had a great breakfast! I would stay here again and recommend it to others with family. August 5, 2014
Rated 4.0 out of 5.0 by Good hotel for short stay This HI Express is clean, fresh and well run. It is a good value for a 1-3 night stay. August 5, 2014
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