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Rated 4.5 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service I loved my entire stay, everybody was so professional and nice to us, and everything was great food and all. September 5, 2014
Rated 2.0 out of 5.0 by Sower and AC shower and ac unit not working properly. The shower would take about 15 minutes to drain. The ac unit was cool at best September 4, 2014
Rated 5.0 out of 5.0 by Great Night Awesome bedding, great bed, individual AC controls. First floor was a little noisy but all in all a great syay. September 2, 2014
Rated 5.0 out of 5.0 by Great service All employees were helpful and gracious. Beginning with the front desk when we arrived they went out their way to make our stay as comfortable as they could. We rented two rooms for family since we were in town due to a death in the family. We were particularly impressed with the staff when we went down for breakfast. They were so helpful and served a very nutritious selection and kept everything so clean and fresh. This was our second visit to this hotel when we were in Wichita Falls and will certainly return again. September 1, 2014
Rated 2.0 out of 5.0 Need to install better internet This place has major internet issues and after spending over an hour on the phone with the recommended internet server technicians the issue was in the servers on site at the hotel.staff kept twlling me it was my devices but after server was rebooted it worked for the day then back to the same issues. Recommend if you are staying for business and need internet stay elsewhere.staff was rude about issues. August 25, 2014
Rated 2.0 out of 5.0 by Below Average The air condition was out after midnight. I woke up feeling warm and noticed the AC is not working only just the fan. Since it is after midnight, I did not call anyone. In the morning, when I was trying to take a bath, noticed the shower do not work. So I was not able to take the shower. Since I was about to leave, I just informed at the front desk when I checked out. Food was not all that good either. Below average. I will not recommend this location to anyone. However, I want to mention previous two nights I stayed two other locations in Oklahoma City. Those locations were good. August 24, 2014
Rated 4.0 out of 5.0 by Worry-free business travel. Watch out for rate spikes... Clean rooms, good breakfast, up-to-date and well-maintained. Really can't ask for much more from a hotel. However, the rates can be very high compared to some other comparable hotels down the road, especially with special events in town. When they weren't willing to work with me to get the nightly rate down to where I needed it to be for my reimbursements, I found a nice place near MSU for about 1/3 less. I'll probably go back to Holiday Inn Express when the rates return to a fair and competitive level. August 20, 2014
Rated 4.0 out of 5.0 by Very nice hotel Nice, clean, and very large guest room. Had a handicap bathroom and there were plenty of bars for safety. Would recommend staying here. August 20, 2014
Rated 4.0 out of 5.0 by First Experience This hotel was a wonderful place to stay, and I would definitely stay there again should I return to the Wichita Falls area.. The room was ready in advance and very clean. We were greeted by friendly staff members, and check- in was quick and painless. The comfort of the bed and the choice between soft or firm pillows was a pleasant surprise. There were a variety of breakfast items to choose from that were prepared very well. Pleasant experience! August 16, 2014
Rated 5.0 out of 5.0 by great service and comfortable We really enjoyed the staff, were very friendly, especially front desk (new girl in training), and the breakfast hostesses. We were able to get a light snack from the honor system snack room which had a variety of items from microwaveable soup bowl/spaghetti cups, drinks, to minor medication supplies. Room was very comfortable and clean. When we stay multiple nights we reuse our towels/bedding, yet housekeeping was very nice in informing us to let them know if we needed anything. August 14, 2014
Rated 5.0 out of 5.0 by Great Service Staff was extremely friendly and courteous! Thank you! August 14, 2014
Rated 5.0 out of 5.0 by Relaxing Getaway We love the service and location which is about an hour away from our home. When we need a quiet and relaxing weekend away this is our go to spot. The kids love the pool, exercise room and we as parents enjoy the great breakfast and friendly staff. We've never been disappointed and we always look forward to our next stay. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable getaway In Witchita Falls for a getaway nite... Very nice upon arrival. Our AC was on but it needed to be cranked down to help with the Texas heat. We swam in the pool which had really nice view of a residential neighborhood and small lake. Our room was nice with good pillows and the bathroom was clean. The breakfast offered a nice selection of items and the eggs were really better than expected. We only stayed one night but felt rested and relaxed. August 13, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel and Amenities Of the choices fro Hotels in Wichita Falls I would highly recommend this hotel. I have stayed in several different hotels in the city over the past 8 years and this hotel one of the best in terms of comfort, cleanliness and breakfast options. I would defiantly recommend. August 12, 2014
Rated 5.0 out of 5.0 by comforable bed and great service. Very clean, great staff, yummy breakfast, Staff was friendly and did a great job while checking into the hotel. July 31, 2014
Rated 5.0 out of 5.0 by Great experience I have stayed at the Holiday Inn Express in Wichita Falls twice and will definitely stay there in the future. It is one of the nicest Holiday Inn Express hotels I have stayed in. I love the decor and the high quality feel of the design. The room are well appointed and very comfortable. Great place!!! July 31, 2014
Rated 5.0 out of 5.0 by Great room! Room with a view! We got in a little late but we were checked in quickly and into our room in no time. Staff was friendly and room was clean. Super comfy beds. Our room was on the third floor and overlooked the pool area and small lake. Love, love, love IHG! July 28, 2014
Rated 5.0 out of 5.0 by 3 day weekend loved my stay at the holiday in express and suits, had a good time , cant wait for the next stay. July 28, 2014
Rated 4.0 out of 5.0 by On the Road again ... I always enjoy these hotels. I had my elderly father with me and we had a wheelchair accessible room that fit the bill for our needs. We were on the first floor and have no complaints. The pool was awesome, so sez my grandchildren. Easy on and off the interstate and the airport was only 10 minutes away. Good restaurants close with a good choice of food types. July 28, 2014
Rated 5.0 out of 5.0 by good experence Was hot and tired when I arrived and needed restaurant information. The staff made took care of my needs and I was able to relax. July 28, 2014
Rated 5.0 out of 5.0 by My Stay in Wichita Falls, Texas Experience was most enjoyable on my business trip. The staff was friendly and accommodations very clean and in order. The pool area and the view of the water is most relaxing and enjoyable. July 25, 2014
Rated 5.0 out of 5.0 by Wow! New and faster computers! Thanks for the new and upgraded computers. The monitors are nice. July 25, 2014
Rated 4.0 out of 5.0 by No fridge and problems with wi-fi I stayed at this particular hotel a year ago on a similar visit to Wichita Falls, and I had remembered that the rooms we stayed in had a mini-fridge. I booked online, and unfortunately did not realize that the King rooms had no fridges. (We had booked double rooms before.) After we checked in, I called the desk to inquire about the lack of a fridge and was informed that those were only in the rooms with 2 beds, and there were none available. I had booked a 2-night stay, and I asked to be notified if we could move for the 2nd night, but the staff never called back. The other problem we experienced was difficulty connecting to the Wi-Fi. It worked fine the first evening, but when I tried to log on the next morning it did not work. I called the desk and they told me to try a different network, but that did not work either. I have a data plan for my ipad so I just had to use that. The Wi-Fi did come back on later, but throughout our stay it was unreliable. Otherwise, the hotel was nice and comfortable. The pool needed cleaning. But the breakfast was really fabulous with lots of choices. Our room was comfortable. Next time I will be really careful to check about the fridge issue before I reserve, but I assumed all the rooms would have one. July 23, 2014
Rated 2.0 out of 5.0 by Will not stay at this HIE again As stated previously - this HIE is going down hill. It does look like it is managed very well. July 16, 2014
Rated 5.0 out of 5.0 by Great place! Very nice staff, rooms were clean & comfy. Nice pool, just wished is stayed open a little later. Will definitely be back! July 16, 2014
Rated 5.0 out of 5.0 by Resturant I enjoyed My stay. The only thing I wish is that you had a full service resturant and/or Bar. I did not have accesss to a car so I would have enjoyed eating some of my meals at the hotel. the staff was very kind and efficeint. July 15, 2014
Rated 5.0 out of 5.0 by friendly service Greeted immediately as I walked in. Friendly staff July 9, 2014
Rated 5.0 out of 5.0 by Very Nice and Clean!! The Suite was huge and accommodated us and our four month old great. July 7, 2014
Rated 5.0 out of 5.0 by Windows Everything was great about our stay here. The only thing that happened, and I forgot to notify the front desk, was that we were on the first floor, and our windows were unlocked. Not sure why they were unlocked. They were difficult to get locked up. Other than that, our stay was great. July 6, 2014
Rated 2.0 out of 5.0 by Disappointing Stay Broken room air conditioner; hallway air conditioner feels like it was set on 30 degrees; clogged shower drain; and broken desk chair. Explained problems to staff who stated that they were already aware of the issues. July 3, 2014
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