Rated 4.5 out of 5 by 126
Rated 2.0 out of 5.0 by Gerbes Great people and comfortable room, but...
The staff is very nice, but they have a lot of turnover at the front desk.
The rooms are very nice, but there is dust on the vents and sconces in the bathrooms.
Room service does a great job with the beds and neatness of the rooms, but they don't clean the bathrooms. You come back to a clean room, but the sink in the bathroom still has hair or toothpaste in it.
Breakfast is average with the normal items, but they are always out of bananas, rarely serve biscuits and gravy and have been seen watering down some of the items to make them go farther.
Overall, it is a nice hotel, they are just missing it on the everyday things that are expected. They have been told about the details, just don't seem to react to them.
March 29, 2015
Rated 4.0 out of 5.0 by Needing sleep:o( Party across the hall:(
We have stayed at this Holiday Inn Express several times and have always been very satisfied. However, around midnight, there was quite a bit of noise in the hall. It sounded like it was just outside our door, and it was!! I looked out the peep hole in the door and there were approximately 8 to 10 people standing directly outside of our door. Thinking that the noise would decrease once they were inside the room, I went back to bed. An hour and a half later, I called the front desk to tell them about the party. They apologized saying they would take care of it right away. The noise was a little quieter and I was able to finally fall asleep. Checking with the desk the next morning, they said there was a birthday party being held and the conference room was reserved so they couldn't understand why they partied in their room. A very long night!! I realize that this if not really the fault of the hotel staff but was pretty disappointed in this stay:(
March 28, 2015
Rated 4.0 out of 5.0 by Tom Bombadil Business Trip To Wichita
We got in late - but checked in no problem. We have stayed here before and the staff is very helpful and courteous. The facility is either really new or very well maintained! Our room was immaculate and the beds were a dream! We always leave early so we didn't have a chance try breakfast. We will stay again!
March 26, 2015