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Rated 4.1 out of 5 by 69 reviewers.
Rated 3.0 out of 5.0 by Great service I beleave that you need some improvements about the internet speed and quality, it was too bad for working And not reliable. Also need improvement on the computers on the computers office they are too slow. June 24, 2014
Rated 3.0 out of 5.0 by Comfortable bed and friendly staff Enjoyed our stay, The beds are the most comfortable I have found in a hotel room. The staff was attentive and polite. Was a bit over priced but for the area. Updated but starting to show some wear. Overall was a pleasant stay. June 17, 2014
Rated 4.0 out of 5.0 Excellent location for early morning Airport travel This hotel was comfortable and the staff was friendly. The best asset of the hotel is the airport shuttle which can promptly take you to their. June 15, 2014
Rated 5.0 out of 5.0 by Fantastic Place to Stay The cleanliness and comfort of the room was outstanding. The shower was incredible! The location was perfect, wifi worked well, the staff was courteous and the breakfast was simply the best I've ever seen! I have stayed in numerous hotels in Wichita, across the State of Kansas and the United States in my career. Your hotel is easily the very best I've ever stayed in. You have earned my future business and I am looking forward to returning!!! Thank you very much for paying attention to all the details. June 6, 2014
Rated 2.0 out of 5.0 by Bedding getting old I've stayed at this property many times over the last year. It is getting expensive in comparison to other similar level hotels in the area. At the same time it is getting older and the bedding is usually worn and pillows flat. June 3, 2014
Rated 4.0 out of 5.0 by Good Sleep Had a great time with the staff at this location. They did a great job greeting me and making sure that i was happy. The room was good and comfy also . May 19, 2014
Rated 5.0 out of 5.0 by Beds were awesome We had a nice stay at this hotel. Beds were awesome. will stay again. May 14, 2014
Rated 5.0 out of 5.0 by Above the Rest Everything I look for in a hotel was there. The staff was always inquiring on how they could improve my stay. I would rate my 3 night stay at a 9.9 of 10 just because the TV service continued to drop out due to using a direct TV system. April 29, 2014
Rated 5.0 out of 5.0 The place to stay in Wichita Thank you so much to the staff and management! We had such a great weekend, rooms were very clean, comfortable and the customer service was outstanding! The general manager is on top of everything and it shows in the hotels presentation and service, she took time to greet us and make sure our room was satisfactory, and recommend that we visit the local museums and shops ..which we did, and loved! The parking area was clean, well lit and secure as well. Top Notch! We will gladly recommend this hotel to everyone. The only place we will stay while visiting Wichita! :) March 31, 2014
Rated 4.0 out of 5.0 by Cigarettes I recently stayed here while in town on business. I frequent the property because work is at the airport. Everything about the hotel and room was great, except that my room smelled like someone had smoked in it or nearby. I brought it up to the front desk and there wasn't a whole lot they could do and were nice enough to offer me some options. March 4, 2014
Rated 3.0 out of 5.0 by Good Value but Some Issues Service members were courteous. However, no wifi internet available the first night. I also went to work out in the fitness center and the handle of the elliptical machine fell apart. Not critical, but the electrical tape was not a permanent fix. February 10, 2014
Rated 3.0 out of 5.0 by Nice room and clean hotel This was the forth time I've stay at this holiday inn express. I like the close proximity to Walmart and easy access to Kellogg hwy. The staff were friendly and helpful. Overall the hotel was very clean and I really love the fact that they have an indoor pool and laundry room to wash my dirty clothes. I just wished the room prices were about $10 less. It's not that far to downtown and is a lot safer than staying at a hotel in downtown Wichita. I will always stay at this Holiday inn Express whenever I'm in town for business or pleasure in the future. January 29, 2014
Rated 3.0 out of 5.0 by Internet needs help The wireless internet at this facility is substandard. Could not maintain a connection. Notice this the previous time I stayed here. Will consider another Holiday Inn in the area for future stays. January 28, 2014
Rated 3.0 out of 5.0 by hotel is nice but service was limited we stayed for 5 days while visiting family. Overall the stay was acceptable.for New Years Day there was no service available. I called the desk several times in the morning and there was no answer. There was no house keeping services on New Years Day.; if the staff was all going to be given the day off, I would have liked to know before I made a non refundable reservation. The priority club lounge has been changed to an office. there are no benefits for platinum priority club at this location. Overall a lackluster location. January 7, 2014
Rated 5.0 out of 5.0 by Great service I had a couple problems (computer etc.) but Tasha went all out with assistance in overcoming all obstacles. She turned a potential disaster into a save. Thank you! j December 29, 2013
Rated 4.0 out of 5.0 by Nice Place, except for the Shuttle Nice HIE, clean and friendly. My only complaint was that I picked this hotel because it was close to the airport and I could take the shuttle. When I called for the shuttle I was told they couldn't get the shuttle bus started, and they didn't know when they could come get me! Not wanting to wait as it was late, I grabbed a cab and paid the guy $15 because I felt bad for the short fare. When I got there I found the several people weren't able to get shuttle service. A responsible manager would have quickly rented a van to provide shuttle service until their van was back in order. December 17, 2013
Rated 5.0 out of 5.0 by Clean and friendly Staff was great, free breakfast, nice clean room Would recommend and stay here again. December 8, 2013
Rated 5.0 out of 5.0 by Great Location Located close to the airport, shopping and dinning. November 18, 2013
Rated 4.0 out of 5.0 by Comfort & service Very comfortable and quiet room with a good basic breakfast selection. Staff was very friendly and attentive to my needs. November 18, 2013
Rated 5.0 out of 5.0 by 5 Star experience Friendly front deck staff, helped me get a room close to the guest laundry when my business trip was extended longer than expected. Comfortable room, good bed, lots of outlets. Highly recommended. October 20, 2013
Rated 3.0 out of 5.0 by Leak in tub In the bathroom, in the bathtub there were a leak... Even when the faucet was close, there were water still comming out October 18, 2013
Rated 5.0 out of 5.0 by excellent stary Was greeted warmly, the bed was comfortable and as always a good breakfast. October 16, 2013
Rated 1.0 out of 5.0 by poor service I was on business trip and was looking for a hotel near airport. I made a very bad choice by selecting this hotel. I was in Knoxville, when I reserved the room for two nights, by the time I arrived Wichita my business plan changed . I requested the person during check-in to make it 3 nights stay. One day before the check-out, I noticed the invoice on the floor, I looked and found that it was not for me, I took it to the front desk, lady took the invoice without looking at me and said “OK”. At 3.00 pm, when I came back to hotel, my key was not working, on my inquiry, receptionist said that they were under the assumption that I had checked-out, so not only they de-activate the key but also remove my stuff from the room. In evening after dinner I found that my High Blood pressure medicine was missing. I went to the Front desk again and asked him about my medicine, he kept telling me that whatever was removed we returned you. I knew that janitor had thrown my medicine while cleaning the room but they were reluctant to accept this. Anyhow that’s how you learn from your mistakes, it was a bad decision to select this hotel. September 23, 2013
Rated 5.0 out of 5.0 by Overall stay We really enjoyed our stay at this property. Having been on the road for two weeks, we had stayed in many different motels and this was one of the best!! September 21, 2013
Rated 5.0 out of 5.0 by Great place to stay The hotel staff were very nice and helpful. The breakfast buffet was very well stocked with a good variety of foods. The room was clean and quiet. The hotel is very well located as it is close to the airport, many good restaurants, shopping and not too far from the zoo. They have a well equipped gym and a nice business center. Overall I was very happy with the hotel and the amenities that were offered. September 18, 2013
Rated 5.0 out of 5.0 by Great Value Excellent value for the money and excellent location September 12, 2013
Rated 5.0 out of 5.0 by great place to stay in Wichita Great staff and location, highly recommend. Close to the airport, very friendly staff. September 2, 2013
Rated 5.0 out of 5.0 by Great place to stay I've stayed at this hotel several times now, the staff has always been very friendly and helpful, rooms very clean and just a nice place to stay. August 27, 2013
Rated 5.0 out of 5.0 by Stay Enjoyed the stay.. Very nice room and wonderful bed. August 24, 2013
Rated 1.0 out of 5.0 by Very Poor Service and NO SHUTTLE Although this is a new property, the owners could care less about leaving customers stranded at airports!!! I recently stayed and confirmed several times that a shuttle would pick me up from the airport upon arrival..... only to find out that the shuttle service was discontinued without notice! I was given a room that was dirty.... still had the towels from previous guest hanging in shower plus trash cans not emptied. August 19, 2013
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