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Rated 4.1 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by Stay Enjoyed the stay.. Very nice room and wonderful bed. August 24, 2013
Rated 1.0 out of 5.0 by Very Poor Service and NO SHUTTLE Although this is a new property, the owners could care less about leaving customers stranded at airports!!! I recently stayed and confirmed several times that a shuttle would pick me up from the airport upon arrival..... only to find out that the shuttle service was discontinued without notice! I was given a room that was dirty.... still had the towels from previous guest hanging in shower plus trash cans not emptied. August 19, 2013
Rated 3.0 out of 5.0 by housekeeping lacks There was no hand soap in my room and I had to go to the front desk and request it and my room was not "cleaned" on my second day..trash was left the survey is TOO difficult to do!!! August 16, 2013
Rated 5.0 out of 5.0 by Great Weekend in Wichita, KS This Holiday Inn Express was exactly what one expects from stay with the IHG Reward Club program. The staff was very cordial, bending over backwards to make sure we enjoyed ourselves. August 15, 2013
Rated 4.0 out of 5.0 by Nice stay near airport Equal to any other Holiday Inn Express in all aspects. There are several good restaurants within walking distance if you are without transportation. The hotel also has a courtesy van to get you where you need to be. I will stay here again when in Wichita. August 12, 2013
Rated 4.0 out of 5.0 by Good but maybe time for some updates The stay was pleasant with the exception of the pillows. They seemed to be deteriorated to the point of being very uncomfortable. Breakfast was the basic Holiday Inn Express breakfast. More fruit selections would be nice, something besides bananas. The location is convenient for the airport and other business. The room was clean and nicely decorated. August 12, 2013
Rated 5.0 out of 5.0 by Would stop again! Nice, clean property. I would recommended to anyone. August 3, 2013
Rated 5.0 out of 5.0 by Above and Beyond I stay at a lot of hotels every year. Last year I was in a hotel over 150 nights. This hotel is one that I will remember for a long time. The staff went above and beyond to please. My crew and I had flown into the local airport to drop off some passengers and the hotel staff had a shuttle waiting for us (we had called earlier to give an approximate time of arrival). They were very friendly, and helped us load and unload our bags. After arriving at the hotel I found that I had left my computer in the airplane, so one of the staff members drove me back out at an unscheduled shuttle time. The facilities were also very nice. I tend to judge hotels based on the quality of their linens, since hotels that are cheap in those areas are usually cheap in other areas as well. The towels were soft and fluffy. Great quality. July 10, 2013
Rated 3.0 out of 5.0 by What is happening? This used to be my favorite hotel and has been the only place I wanted to stay in Wichita since the week after if opened. But something has changed this summer. And it goes from bad to worse. When they went to digital cable we got more channel selection but the remote is slow and there is no sleep switch so it's either leave it on all night or don't use it to fall asleep to. Breakfast has gone downhill. They don't have the variety they used to and are out of things a lot of times. What happened to the priority club den that used to be available to us? It has been closed for 2 weeks now. The latest things happening are the worst though. The ice machine doesn't work half the time. And the a/c no longer cools the room. It is at least 10 degrees cooler in the hallway. The a/c blows cool air but it never really cools off and it feels like a swamp cooler. The floors constantly felt damp. The staff is the best part of the property. Most of them are very friendly and I always enjoy seeing them. I hope that management realizes that there needs to be some maintenance done to bring it back up to the high quality it has always been in the past. July 2, 2013
Rated 4.0 out of 5.0 by Television The TV cable was loose when we arrived but was fixed soon after we reported it. After that the reception on the TV was sporadic and couldn't be fixed properly. The remote was confusing and changing the channels was an issue. There was a delay from pushing the channel changer to when the channel actually changed. The staff was always eager to accommodate any other needs we had. June 26, 2013
Rated 3.0 out of 5.0 by Priority club They don't go out of their to recognize the club members June 25, 2013
Rated 5.0 out of 5.0 by Great location, Beds always comfortable. The location from the airport -6 Minutes -excellent. Breakfast was well stocked and hot ... Coffee always good. I was early and was able to get a room very quickly - Location was close to Several restaurants. Thanks June 19, 2013
Rated 5.0 out of 5.0 by Another great stay in Wichita This was my fourth stay in this hotel and once again everything was excellent. Clean, quiet, comfortable room, nice breakfast bar, and great staff. Could not be more satisfied. June 10, 2013
Rated 5.0 out of 5.0 by best desk clerk With over 70 stays a year for the past 4 years I found the best desk clerk ever. Very good explaining those same features we always hear when checking in but she did it in a way I looked forward to the stay. Called me in the morning to let me know the shuttle to the airport will be waiting for me. My flight was delayed and that didn't matter, it was ready when I was. I had stayed in Wichita several times the night before a flight at other hotels, no longer. I'll be using this HIE from now on. June 5, 2013
Rated 5.0 out of 5.0 by Great stay My experience was 100% super. Comfortable room, everything in the room was clean, organized and worked well, and the staff was great. I could not be more satisfied. May 29, 2013
Rated 3.0 out of 5.0 by Stuffy room and uncomfortable bed. The location of the hotel was great for my business. The staff were friendly and the internet access was excellent including the ability to print documents. What made my stay less desirable was the fact that I could not control the room temperature and found it to be quite stuffy even though it was cool outside. I had to run the cooling unit located under the window all night which didn't seem to cool the room down. This coupled with the overly hard bed made it difficult to sleep. The room rate was good, however, I may find another hotel for my next visit to Wichita. April 22, 2013
Rated 1.0 out of 5.0 by Dirty Room We have always stayed at Holiday Inn Express with confidence that it will be a pleasant experience. This room smelled like smoke was filthy had burns on the carpet. I would not stay at this hotel again! If you stay at this hotel be sure to check the room out first. April 11, 2013
Rated 5.0 out of 5.0 by Great Service I arrived late and left early for a flight. The staff at the desk was absolutely wonderful at check in and out! March 20, 2013
Rated 5.0 out of 5.0 by Very Clean & Modern One of the better Holiday Inns I 've stayed at . Nice Staff , clean room . Close to Airport. March 13, 2013
Rated 5.0 out of 5.0 by Pleasant Relaxing Stay One of the nicer HIE hotels I have stayed at from cleanliness to the staff. Recommend this to family and friends traveling to area. March 12, 2013
Rated 5.0 out of 5.0 by Good choice at airport I always choose this hotel for my stays in Wichita when I am near the airport. It is always clean, great service, friendly staff.. March 4, 2013
Rated 1.0 out of 5.0 by Cold water shave and shower First morning no hot water.. not even lukewarm. Due to early appointment at Boeing no time to call and change room. I advised the front desk that morning. Response.... Oh yeh we had some other rooms same problem, sorry. We'll let the manager know. Next day checking out still nothing from the manager. Advised the front desk as I checked out again about the day before. Response.... We'll let the manager know. No offer to satisfy. I paid for a room to have hot water but the lack of a response was even more bothersome. I guess if I hear back from this I'll know if they actually get read. February 21, 2013
Rated 3.0 out of 5.0 by shower shower was cold both mornings. I reported it the fist day but nothing was done. February 19, 2013
Rated 1.0 out of 5.0 by very cold water 3 of the 4 nights i was there the water was frezing in the morning, i let the front desk know this and all they had to say was sorry, the manager was supposed to call me and never did. February 13, 2013
Rated 5.0 out of 5.0 by Nice Place Well maintained , above average Holiday Inn Express. ALthough my stay was brief, it was worth mentioning in a positive review. I am a Platinum member and stay in a LOT of HIX - THis one stood out. February 6, 2013
Rated 5.0 out of 5.0 by Extremely nice front desk people, clean comfy room! I love this place! The people at the front desk are so friendly, personable and helpful. The entire property is clean and attractive. My room is always just what I need to be comfortable while traveling. January 3, 2013
Rated 5.0 out of 5.0 by Great Hotel The employees where great! Anything I needed they was more than willing to help in anyway. The room was always clean and the location was perfect. I needed to stay 2 more days and it was no problem. I will stay here if I ever visit Kansas. Kyle December 17, 2012
Rated 5.0 out of 5.0 by Great Service As soon as I walked into my Kind Suite I noticed it was a bit warm, so I went to turn on the A/C. The front panel was pulled open and I couldn't adjust the temperature. Not sure if maintenance was working on it and the room wasn't supposed to be used or not. I called the front desk and told the very helpful lady working about the problem. She immediately found me another room one floor down and asked me to meet her there. Not only did she get me straight into another room, I was upgraded to a much nicer room for no extra charge. The room and my four day stay was excellent, except for the pillows. The pillows looked nice and fluffy but were very flat and uncomfortable. They didn't stop me from getting plenty of rest though. I never asked about any other pillows simply because I didn't really think they had anything different. If that's what I had in an executive style suite then they probably didn't have anything better. Still a great hotel and stay!! Very frequent Holiday Inn visitor and still will be. December 11, 2012
Rated 5.0 out of 5.0 by Friendly staff, clean room, comfortable bed I travel almost weekly for my job, and while I do stay at a lot of Holiday Inn Express hotels across the state, this is my very favorite one in Kansas. The staff is always friendly and act like they're genuinely glad I've chosen to stay with them. The rooms, hallways, and breakfast room are always very clean. December 3, 2012
Rated 5.0 out of 5.0 by Would stay again Would recommend when in the area friendly and clean!! Great stay! November 19, 2012
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