Rated 4.1 out of 5 by 58
Rated 3.0 out of 5.0 by bill19581957 Elevators
This is the second time we were placed in Room 220. These rooms by the elevator are way to noisy and should not, in my opinion be reserved unless it is at a substantial discount. All night long all we could hear was the elevator operating, up and down. Since the casino runs all day & night people are coming and going all night. We like the facility overall as it's close to the casino and the shuttle service is nice but we will demand another room at our next stay.
April 4, 2013
Rated 5.0 out of 5.0 by TravellingRepairman Good Place to stay
Great location, excellent service, comfortable accomodations.
March 28, 2013
Rated 5.0 out of 5.0 by CountryTraveler Nice joint
Nice quiet hotel. The place was pretty full, but stil quiet. Clean comfortable room and bed with very nice staff - its what I've come to expect of Holiday Inn A little confusing to access - could use more lighted signs to assist, but still not bad.
March 22, 2013
Rated 5.0 out of 5.0 by CountryTraveler Nice joint
Nice clean hotel with very friendly people working there. Location is a little out of the way, but the service, cleanliness and friendliness of the place more than made up. Enjoyed my stay and will definitely stay again when in the area.
March 21, 2013
Rated 5.0 out of 5.0 by Queeniejv1 Great staff experience
I want to commend the staff who comped our 1 night stay. Due to an unfortuneate finding when I pulled out the sheets, comforter & pillow, from a plastic bag in the wardrobe, to make up the sofa-bed for our grandson, I called the Front desk for clean bedding. It was brought to me immediately, with sincere apologies. A few minutes later the phone rang & the manager let me know our stay was on the house due to the bedding situation. I was quite struck by this response, as I have stayed in many 5-star hotels, where I have never been treated with such respect. Thank you for making our stay memorable. We will be back again if we are in the area.
March 15, 2013
Rated 1.0 out of 5.0 by satchmo Terrible sleep
Worst stay. Guest yelling in hall , banging doors very inconsiderate of others. From 11:15 p.m. until 1:15 a.m.. Didi get a bottle of water and pretzyels! WOW!
March 14, 2013
Rated 5.0 out of 5.0 by sheila13 good breakfast and nice pool
First time staying at the Holiday Inn. We would definitely stay again. The breakfast had a nice variety of foods,and everything was hot. The lady that was working that morning was very friendly and happy. My children especially enjoyed the pancake machine. Having a pool was a plus. It was also nice having a microwave and refrigerator in our room. Thank you for an enjoyable stay. We will be back to stay!!!!
March 8, 2013
Rated 5.0 out of 5.0 by PMBD Nice Hotel
Have stayed at this hotel many times. Always clean and always friendly!!! Thank you for making my stay comfortable!
March 4, 2013
Rated 5.0 out of 5.0 by Denise57 Shuttle driver/breakfast lady
Our lady who was the shuttle driver and also was doing breakfast Sunday morning was wonderful. She told us how to get our players club cards at the casino and made sure we had the coupon from the hotel so we could get more free play. She is an asset to your organization.
January 26, 2013
Rated 3.0 out of 5.0 New Years Eve
My husband & I stayed at the Holiday Inn Express on New Years Eve. We got back to our room at 2:00 am. Major partying going on the 4th floor. Finally at 4:30 I called the desk & they already had the cops there. (they started back slamming doors & stuff at 7:30 am) On a night like that they should patrol the halls a little more. Needless to say when we finally got to sleep we missed the breakfast.
The room was clean & the bed was comfortable. Staff was friendly.
January 7, 2013
Rated 2.0 out of 5.0 Small room and very noisey
Rooms were extremely small felt very cramped. Very loud in the building hard to sleep. Location was great for our need but wouldnt use this hotel again.
January 6, 2013
Rated 2.0 out of 5.0 by Vince111 Bed was not comfortable
My wife and I have stayed at Holiday Inn Express on many ocassions and have always had an excellent stay. Unfortunately this time was not a pleasant stay. The bed was very uncomfortable and the room was not inviting. The only reason that we did not complain after we had checked in was that it was late and we were tired. We were not happy with our stay at your hotel....
December 11, 2012
Rated 1.0 out of 5.0 by globerambler value for money
We used the advertised coupon as we were stopping early due to the weather and got stuffed into a VERY small room at the very end of a long hallway. Beware the highway discount coupons mean sleeping in a sardine can at this location.
We had to order in Chinese because the nearest restaurants are miles away and the bus service was most erratic.
December 10, 2012
Rated 2.0 out of 5.0 by Stary Noisy heating system
the room was average and very clean. Do to cold weather I had heating unit on thru the night but was very noisy and will go on and off too offen to let me rest and sleep.
November 26, 2012
Rated 5.0 out of 5.0 by Taoiseach Two pleasant overnights
Sparkling well-designed premises and pleasantly efficient personnel.
Usually I am well packed but not this time. I was charmed when my oversight re shaving cream was addressed in an instant.
I am from the South and don't know if I wish to negotiate Alpine access and exit in winter months.
November 21, 2012
Rated 5.0 out of 5.0 by ezmoney Great stay!
I have always had good experiences with Holiday Inn!
The rooms are always clean. The front desk staff recognize my as a Priority Member
November 4, 2012
Rated 5.0 out of 5.0 by Soccermom21 2nd stay at this location
Recently I stayed at this location. For the price, ( I do get a King's college discount) it is definitely worth the money. I would absolutely recommend this hotel to anyone staying in the Wilkes-Barre area.
November 3, 2012
Rated 5.0 out of 5.0 by Geroge43 Good pleasant stay~!
Anytime my wife is happy with the service, cleanliness and fresh smelling place to sleep, that makes me a happy camper also. Will recommend highly.
October 15, 2012
Rated 5.0 out of 5.0 by Lorett09 Excellent all around
We have stayed at this location before, and were not disappointed this time. We were immediately greeted as Priority Club members and made to feel welcome. The staff was friendly and responded to all requests with a smile, and the rooms are clean and comfortable. I am sure we will return in the future. Highly recommended!
October 14, 2012
Rated 5.0 out of 5.0 by roadrunner comfortable bed and friendly service
Great hotel. Clean room , friendly staff and breakfast area well stocked. Location close to casino and interstate.
October 2, 2012