Rated 4.3 out of 5 by 236
Rated 4.0 out of 5.0 by businesstravelr1981 Standard
This Holiday Inn Express is what you can expect from all Holiday Inn Expresses. It was not any better or worse than average.
July 21, 2015
Rated 5.0 out of 5.0 by Coach 6A1 Just what we needed
We arrived about 2 hours later than planned due to extensive road construction. The hour was late and we were exhausted. The desk clerk sensed and anticipated our needs and acted promptly and got us into our room without any delay. From the time we entered the front door until we entered our room on the 5th floor couldn't have been more than 5 minutes.
July 20, 2015
Rated 1.0 out of 5.0 by bwk55 Ok at half the price
This hotel was shabby compared to my last stay at a Holiday Inn Express however I was justly dealt with by main customer service. It is apparently a somewhat neglected property of the many maintained by Holiday Inn. I hope they bring it up to par. Next time in the area I will not revisit this particular property. No exhaust fan in bathroom? Dirty carpets? When I told the clerk at checkout about the fan he said "I don't know". Really?
Well, now you know. How about "thank you for telling me"?
July 20, 2015
Rated 5.0 out of 5.0 by Gladiator838 Great Hotel
Got to the hotel at around midnight to check in. Very friendly front desk. Got me into my room extremely quickly. Room was very comfortable and was able to go right to sleep. Sleep was so good I slept right through breakfast.
July 20, 2015
Rated 4.0 out of 5.0 by Carl K Everything was excellent, except....
my granddaughter lost a pair of sneakers! After finding out about the lost shoes, my wife called the following Wednesday to see if housekeeping had found them. She had to leave a voicemail at housekeeping extension, giving her name, phone number and explanation of losing/leaving the shoes. It is now Friday and we have heard nothing! A call to let us know if or if not they found the shoes would have been nice!!!
July 17, 2015
Rated 5.0 out of 5.0 by fam03 great hotel.
everything was great. we go to the casino by there. One of the reasons we stay is because of the shuttle.when we first started staying there the shuttle ran a bit later.wish they would give you till at least a 1:30 last call at least on the weekends.can't beat the breakfast and the cookies were great.
July 15, 2015
Rated 4.0 out of 5.0 by DisappointedNo1 Okay
Hotel nice but hard to find especially at night.. Old windy road to top at hill. Front desk staff not friendly.
Breakfast good and room good,
July 14, 2015
Rated 3.0 out of 5.0 by Kacee234 Just ok
Not sure why. Whenever we stay overnight in a hotel we are placed in a room the farthest from the elevator. This stay was no different. Upon checking we are handed pass keys. We do not know where we are situated on the hotel property until we get to our room. We could have requested another room I supposed. The hotel looked especially crowded that night.
The was small and cramped. There was large closet which was no needed for that room. This is probably my third stay at this hotel. Hotel honors members usually have some token given to them as part of the rewards program. I have gotten something here before.
July 11, 2015