Rated 4.9 out of 5 by 152
Rated 5.0 out of 5.0 by Hawks2014 One of the best in the country
Always one of my favorite places to stay. The hotel is new, modern, super clean and the staff always goes above and beyond. During my most recent stay, Christy and Rebecca did a great job. Friendly, helpful, knowledgeable and made sure my reservation worked for me even with a few changes. Cant beat the location. Close to shopping and many food choices in the area. Next door to a great movie theater. I make it a point to drive the extra 40 minutes to stay here. I do wish they would add a bench in the gym to use with the free weights. That is my one small complaint. Great hotel and great staff. You cant go wrong staying here.
May 23, 2014
Rated 5.0 out of 5.0 by Ladder Friendly reception, room upgrade and good bed.
No complaints! When we travel, we prefer Holiday Inn Express if available
May 22, 2014
Rated 4.0 out of 5.0 by py1234 Very restful stay
Room was comfortable, bed was excellent. Very clean and quiet.
May 21, 2014
Rated 5.0 out of 5.0 by kejacques50 Comfortable bed and nice pool area
One of the nicest and cleanest Holiday Inn Express we have been in! And the staff was so friendly!
May 21, 2014
Rated 5.0 out of 5.0 by Wanda and Mike Great Experience and Great Customer Service
My husband and I stayed there on Friday May 9th. I wanted to let you know that we had a wonderful room during our overnight stay and are planning on returning this fall.
I also wanted to especially thank Alexis for her outstanding customer service. We had done a map from the Holiday Inn site and it led us to a residential area of the city. We called the Holiday Inn Express and Alexis answered, the first thing I had said was we were lost and needed to get to your property. She stayed on the phone with us and gave us great directions to your property the whole time. She greeted us when we came in and a smile and wanted to make sure our stay was great. As an added bonus we were upgraded to a suite.
The breakfast was excellent, the area was very inviting.
Please thank your staff again for a wonderful stay and experience. Often people write when there is a problem and not when things go right.
May 20, 2014
Rated 5.0 out of 5.0 Great Hotel!
Great Hotel and Staff!
Would definetely stay there again in the future.
May 19, 2014
Rated 5.0 out of 5.0 by Shawn27 Great Stay
Comfortable stay, relaxing, clean, and the staff is just amazing, helpful, caring and friendly
May 12, 2014
Rated 5.0 out of 5.0 by Lowenherzig Great place to stay
The staff make you feel like you are comng home and go the extra mile to be friendly and sociable. The hotel is clean and neat.
May 8, 2014
Rated 5.0 out of 5.0 by Energizer Super Staff, room was very clean and well arranged
I had and excellent experience. Your staff was great they not only quickly handled my check in but also gave me great advise on places to eat. they were very friendly and didn't make me feel rushed. The room was huge, pool and hot tub was fantastic with ample towels to dry off with. The breakfast was one of the best that has been offered that I have ever seen. And I have traveled in 23 countries. It was GREAT! the variety was over whelming. The only complaint was a bird was trying to either nest or did nest on the outside of the building which lead to early morning room noise. Sounded like someone or something was trying to get into the room
May 6, 2014
Rated 5.0 out of 5.0 by motormouth1965 great place to stay
I have stayed in a lot of hotels in my day for work but this one is the best the staff is excellent, the rooms are allways clean and they all make you feel at home, GREAT JOB THANK YOU ALL VERY MUCH
April 27, 2014
Rated 5.0 out of 5.0 by Brad T. overnight on 4/14/14
Great place to stay. The staff was fast and effiecient. The room was very clean. The price was good. My only complaint would be the wi-fi speed is very slow and takes a while to even get connected to.
April 23, 2014
Rated 5.0 out of 5.0 by Tess10 A TRUE HOMETEL EXPERIENCE
If you are looking to feel at home, this is the place to stay. From the front desk to the Manager's reception hosted y Julie, GM on Tuesday and Pearl on Thursday you are sure to feel like one of the IHG family.
You will not be disappointed and are sure to return any time you are in the area.
April 12, 2014
Rated 5.0 out of 5.0 by Traveler 55 Nice Hotel
I have stayed here several times beginning soon after it opened. It's continues to appear "new". Everything here is ship-shape. Clean, neat and efficient.
Beautiful breakfast area with plenty of tables, seating and a fireplace. Very accommodating staff.
March 31, 2014
Rated 5.0 out of 5.0 by Sam33 great staff
This is a great hotel the staff really goes the extra mile to make sure you have a good stay. I have stayed in a ton of hotels in the area and wouldn't consider any of the others after staying here.
March 29, 2014
Rated 5.0 out of 5.0 by Shawn27 Great stay
The staff was excellent, very friendly, kind, and helpful. The food was excellent. Overall an excellent stay and I look forward to the next visit.
March 28, 2014
Rated 5.0 out of 5.0 by jpetula Best spot in Scranton (Dickson City)
I have stayed at the Dickson City Holiday Inn Express several times while working in northeastern Pennslyvania. The customer service is fantastic and I always feel very welcome.
March 24, 2014
Rated 5.0 out of 5.0 by hski14 Comfortable and clean rooms
Overall a very good experience. Close to Elk Mt. and plenty of restaurants in the area to eat at.
March 20, 2014
Rated 5.0 out of 5.0 by sal711 Front Desk girl very nice
Overall very nice stay. I did think it was a little pricey for the area.
March 20, 2014
Rated 5.0 out of 5.0 by rpb245 Great Staff
They make you feel like you are at home. That is precious in today's culture
March 17, 2014
Rated 5.0 out of 5.0 by NOTdoingthis Holiday inn
This was a little tricky to find on the GPS, but once you locate it~ you are close to shopping and seveer food selections. Room was clean and evening and morning food is a great perk.
March 11, 2014
Rated 5.0 out of 5.0 by JayP77 Great Stay
This property is very clean and has a great staff. Front desk staff was great. The Manager Mark was so helpful with helping us find things to do in the area. I highly recommend this property when stopping in the Scranton Area.
March 6, 2014
Rated 5.0 out of 5.0 by rwpgolf Great service and very nice place to stay
First time we stayed at this hotel in this area. We will stay here in the future. Very clean, nice staff, breakfast has plenty of choices and good food.
Pool and hot tub are very clean.
Rooms are clean. My wife is a clean freak and could not find anything to complain about
February 27, 2014
Rated 5.0 out of 5.0 by john31 Fantastic hotel and courteous staff.
All my stays at this hotel have been excellent .
The courteous staff always takes care of my requests .
The housekeeping always presents me with a clean room.
The local area hosts many dining options and there is a Wegmans grocery store close by the hotel.
I can always be assured that my stay here will be pleasant and comfortable .
I would highly recommend staying at this location for a night , week, or month , whichever meets your needs.
February 26, 2014
Rated 5.0 out of 5.0 by Bernie32 Great Service and Comfortable Accomodations
The Holiday Inn Express in Dickson City is a great place to stay. The staff was friendly and helpful. The rooms were very clean and comfortable.
February 16, 2014
Rated 5.0 out of 5.0 by JoeR1971 Very modern and comfortable
Very clean, modern and comfortable. A bit tough to find as it is tucked away amongst shopping malls and chain restaurants.
Front desk was professional and efficient. Common areas were clean and modern.
This is the look that HI express needs to continue to push across it's brand if they wish to stay competitive.
The only low marks are the HI express breakfast. It has slowly made a slide toward mediocrity. I understand it is fee and am not expecting the world, but, the eggs have been just shy of horrible. As always, what passes for orange and cranberry is a concentrate of flavoring and high fructose corn syrup. I would gladly pay an extra buck or two a night to get the real deal.
February 10, 2014
Rated 5.0 out of 5.0 by MarylandMartin Very Pleasant and Helpful Staff
Travelling in snowy and stressful times, we very much appreciated the help from the front desk, notably Jen, who advised us on the reservation flexibility due to weather necessities. Snow removal staff was out early and long, with the result that things were easier for us. We found the service staff to be very pleasant from greeting us in the halls to the very capable Tina L. who was managing the breakfast area. Tina was very thorough in making sure the breakfast was plentiful and hot, ensuring adequate supply and ensuring that all service areas and tables were very clean and neat. Tina seemed to greet all as if they were cousins as well as guests, and made us feel very welcome. Working with area restaurants for their providing ample samples of their menu is a nice idea. Nice job, staff.
February 7, 2014
Rated 5.0 out of 5.0 by family224 Great hotel for weekend stay
We stayed here while visiting family in the Scranton area. The hotel was convenient to restaurants, shops, skiing and other activities. The hotel was a great value with nice clean rooms and comfortable beds and the free breakfast had something for everyone. On Thursday night they even had free food and drinks in the common area for the hotel guests. The kids loved the indoor pool and the staff was always friendly and accomodating.
February 1, 2014
Rated 5.0 out of 5.0 by rpb245 Great atmosphere
Guests encouraged to relax, intermingle with others. Staff does an excellent job of coordinating and guiding the transitions for guests to meet others and feel more at home (break the ice). They actively mingle (keep the conversations moving) with the guests, and yet, somehow, do not neglect their duties. They are both sensitive and attentive to all. This hotel would be a great example for other hotels who are interested in gaining client loyalty!!
January 29, 2014
Rated 5.0 out of 5.0 by Bombguy88 A true home away from home
When you travel a lot its easy to become home sick and when I met this staff and their friendly smiles I knew this place was different. They create activies and make time pass and its hard to so no when Julie is saying "come on its your turn" (and I have never played video games). Great time, great place, warm staff.....I will be staying here again.
January 23, 2014
Rated 5.0 out of 5.0 by Rgrteam16 Great Place to stay
From check in to check out everything about this hotel was fabulous. I will always stay here everytime that I have business in this area.
January 17, 2014