Rated 4.4 out of 5 by 111
Rated 2.0 out of 5.0 by Marion02 Double charged
I booked this room in advance with a third party and the staff did not have any idea how to handle that. After assuring me that I would not be double charged for the room, I had already paid in advance fully and brought a copy of the receipt, she took my card with her to go speak to her manager and in that time charged my card again! I confronted her about this the next day when I saw my bank acct had been drafted and she said the funds would be released when I checked out. Five days after check out I called my bank and they said it showed no possibility of funds "releasing". So now I'm in the middle of disputing charges. What should have been a fun weekend at my daughters dance competition for the family has turned into a rather stressful event. Oh, I was also told by the front desk it was not smart to use my visa debit card because overcharges happen often in the hotel business, this is the first time I have ever had this happen, and we travel quite a bit. The rooms are nicely refurbished as well as the hotel, just watch your charges!
April 23, 2015
Rated 4.0 out of 5.0 by tammy1234 Business Trip
Really clean hotel, staff were friendly. The décor in the hotel was really nice. Bathroom was a little small and the bed had a lump, but overall it was a good stay.
April 21, 2015
Rated 5.0 out of 5.0 by MomLto2 loved our stay...will book again
We stayed here for a dance competition that we were in town for...loved it. Staff was extremely friendly and helpful when I booked the hotel on the phone. Upon arrival, they were doing some work out front, but it wasn't an inconvenience. Staff was very friendly when we checked in and it just took a few minutes. Our room was so nice, clean and very updated. Bed was super comfy! We had breakfast both mornings and it was delicious - lots of variety to choose from. We will definitely be booking this hotel again when we go back!
April 1, 2015
Rated 4.0 out of 5.0 by iamgood fairly satisfied
At the bathroom, soap dish was not provided for 2 days.
In the kitchen area, coffee machine still had used coffee filter from other people's stay.
March 27, 2015
Rated 1.0 out of 5.0 by n/a-n/a-n/a-n/a Have no more time
I do not intend to go back to this hotel or any other Holiday Inn for that matter. That's it, and I have no more time to spend on this feedback! Sayonara
March 17, 2015
Rated 4.0 out of 5.0 by robe53 ok stay
Stay at this hotel on occasion over competitor. Its just ok. Never anything out of ordinary. Staff friendly enough but always seem to be new or clueless. Even though challenged at this stay du to renovations, have stayed before and not much different.
March 7, 2015
Rated 3.0 out of 5.0 by UncleBuck Coffee maker full of construction dust
Two bad points to mention. One - the lobby was under renovation which meant a partial breakfast was served off of folding tables. Second the in room coffee maker was full of construction debris. Gross!
Had I known about the construction when I booked I likely would have avoided the hotel until complete. Now I'm not so sure I will stay when I'm back in six months.
February 22, 2015
Rated 5.0 out of 5.0 by Ski buff Comfortable bed, great service, and nice room
Great Hotel-clean, newly remodeled room. Would stay here again.
January 26, 2015