Rated 4.5 out of 5 by 78
Rated 4.0 out of 5.0 by Worker22 Average holiday inn express
Overall good experience. Rooms need a renovation. My room had a little of a musty smell to it. Bed was very nice and soft. Staff was very nice and friendly. Willing to come back.
November 24, 2013
Rated 5.0 out of 5.0 by kary70120 Quick Overnight stop....Wish we could have stayed longer!!!
My husband and I booked a night here to be able to get up the next morning and see the colors in the mountains...We only stayed one night...We were greeted with friendly smiles after a nonstop drive through heavy traffic and mostly, rain...It was a relief to see such nice, pleasant people...
The lobby was lovely and clean. Very inviting...
We found our room very clean and fresh...and bed extremely comfortable.
Breakfast the next morning was great and the breakfast area was decorated beautifully...
I wish we could have stayed longer...
Will definately come back...
Thank you for such a pleasant experience!
November 6, 2013
Rated 5.0 out of 5.0 by Bearlover Family-friemdly
Visited Grandfather mountain and wanted to stay in a place not as expensive as Boone. Wilkesboro is not that far and the kids enjoyed the view and roller coaster ride. The hotel was clean and cozy. The staff were very friendly too.
October 30, 2013
Rated 5.0 out of 5.0 by Pdiddy24 GREAT SERVICE
I loved everything about this hotel. The amenities and the breakfast were awesome!
October 28, 2013
Rated 5.0 out of 5.0 by frequentquest Love the new Beds! Excellent Customer Service
Excellent overall stay! Thank you for all you do in making guests feel at home and special.
October 21, 2013
Rated 4.0 out of 5.0 by Asheville37 Happy at Holiday Inn
As a business traveler, I was very happy to find upon arrival that all the matresses in the hotel were new. The staff here are friendly and I was very comfortable during my stay.
October 21, 2013
Rated 5.0 out of 5.0 by Cyndi123 Nice Hotel, Nice Staff, Excellent Breakfast
This hotel is my all time favorite. I have stayed here many times and have never had a bad experience. The staff are super nice, down to earth, real people. The rooms are clean, spacious, safe, and well kept. The breakfast and little ladies that work it, are awesome.
October 13, 2013
Rated 3.0 out of 5.0 Overpriced for what amounts to an average experience
For the price that we paid for our stay, I just expected a little more out of our room and the experience over-all.
It wasn't necessarily bad (the rooms were clean and comfortable, the staff was generally friendly) but I could expect that with a hotel for half the price that we paid.
Ill start with the pros: Very friendly welcome staff when we first arrived. Room was clean. Hotel is older but has been kept nice and renovated with the times.
Cons: The room was warm when we arrived as the air had been cut off. I expect that in a less pricey hotel, but for what we paid, most hotels at least have the air on a comfortable level. The in room fridge was unplugged for some reason - maybe to save electricity? Plugging it in required moving heavy furniture to access the outlet.
Breakfast was advertised as a valuable amenity, but the setup is too crowded for the number of guests and the food is very low quality - mostly frozen items that had been heated up. Some guests had to wait in line 20 minutes on Sunday morning just to get to the little buffet area that was set up. The breakfast staff was not friendly and was very slow.
The side door key card only works when it wants to. We were told this by the front staff the first night. At first it worked for me, and then the next night it didn't and we had to walk around the building to get in.
Overall the experience was just ok. I would expect to pay at least $50 less for a comparable room, but as the Holiday Inn nearly has a monopoly on hotels in Wilkesboro, it seems that they can charge what they want. If I have a choice, I may not stay here again.
October 11, 2013
Rated 3.0 out of 5.0 by mickey14 bed and linens
WAS EXTREMELY DISAPPOINTED WITH THE UNCOMFORTABLE MATTRESS, , ALSO THE LINENS WERE LIKE SAND PAPER. EXPECTED MORE FOR THE PRICE PAID. ON THE WAY HOME HAD TO MAKE ANOTHER NITES STAY, PICKED DAYS INN, EXTREMELY COMFORTABLE BED AND THE TOWELS IN BATH WERE PLUSH, PRICE FOR THE NITE WAS HALF OF WHAT WE PAID. HOW IS IT, YOU CHARGE THE HIGHEST PRICE AND GIVE THE CUSTOMER THE LEAST VALUE WE ARE HOLIDAY INN PRIORITY GUEST MEMBERS, AND VERY VERY DISAPPOINTED.
October 9, 2013
Rated 5.0 out of 5.0 by Besa54 Second time staying here
Very clean room, friendly and helpful staff. Will always use this hotel when visiting in Wilkesboro!
October 9, 2013
Rated 3.0 out of 5.0 by Palazoloup1 Not bad for area, needs updating. Great staff
For the area, this is the best choice within the Holiday Inn group.
The standard rooms do not include a suitable work area. However, when I asked for a room with a desk, I was upgraded to a larger room that was OK. The staff of the hotel was very attentive and helped make the stay better. The hotel is out of date and needs upgrades. I would stay here again, but will be selective about my room. There are many local restaurants in the area and I did feel safe and secure. The breakfast was good and well stocked and the area was clean.
October 7, 2013
Rated 4.0 out of 5.0 by Cruising Old Hotel
Overall the stay was good. All employees were great! Breakfast was excellent. The hotel is older, bathroom was extremely small and all the doors in the room needed to be replaced, they were very worn/damaged. There were some nice modifications to this hotel but it still had a sense of "old" to it. It was clean. I always stay at Holiday Inn Express, but I have to say that I was a little disappointed with the "oldness" this hotel had. All of the others I have stayed at were a lot nicer.
September 25, 2013
Rated 5.0 out of 5.0 by MrMannAP Great Stay in Wilkesboro, NC!!!
Rooms were great! Clean and comfortable! The value was expectional! I stay there frequently! Great Property!!!
September 11, 2013
Rated 5.0 out of 5.0 by NormB Great 4 days
I was recently there for a conference and waa very happy with this motel. Staff were really friendly and breakfast was good. Rooms were nice too!
September 5, 2013
Rated 4.0 out of 5.0 by Shifrah Great service - new bedding is needed.
Service outstanding - felt safe. Bedding needs to be addressed to management soon.
September 4, 2013
Rated 5.0 out of 5.0 by dcfroe What a great location run by a great team!
Stayed here while on a motorcycle trip down the Blue Ridge Parkway. Awesome folks with a family approach. Will definitely stay here again! Wish I could give it 10 stars, they deserve it!
September 4, 2013
Rated 5.0 out of 5.0 by jldysart Wilkesboro visit
Room was quiet and nice, staff was friendly and helpful.
September 3, 2013
Rated 5.0 out of 5.0 by MR208 Great Hotel, FANTASTIC STAFF
I spent the greater portion of August at this hotel. The property was well kept, and the rooms were great. The most memorable thing for me was the excellence of the staff. From the front desk staff to the house keeping staff, they were all great. I cannot speak highly enough of the courteousness and professionalism exhibited by everyone working there. Thanks Wilkesboro HIE, you did a great job. Mr. 208
September 2, 2013
Rated 5.0 out of 5.0 by thunder66 Great Room
Everyone greets you with a smile- room very nice and clean- great breakfast
August 29, 2013
Rated 5.0 out of 5.0 by MaryJay Lovely stay
My son and I stayed in Wilkesboro when we visited Tweetsie Railroad. Although it was a half hour away, we were pleased with our choice because the cost was less, there was a Golden Corral and other choices for dinner very close at hand and we had the breakfast buffet in the hotel. Over all a comfortable and relaxing visit.
August 28, 2013
Rated 5.0 out of 5.0 by Vinnya Room Smell
The room had a bad odor and I was informed that they were renovating and that all the rooms smelt that way...like burning oil.
August 27, 2013
Rated 4.0 out of 5.0 by jwb75 Very nice Staff
The staff at this hotel are extremely nice and helpful. They also portray a nice relaxed persona, making it a comfortable place.
August 12, 2013
Rated 4.0 out of 5.0 by ana69 Nice atmosphere
Probably the best Holiday Inn I have stayed. Huge lobby and breakfast area. Easy and safe parking. Great staff. Pool opened late (10am), could not use it.
July 26, 2013
Rated 5.0 out of 5.0 by jc1948 great service, great staff
my entire stay was great, the location was best for my business project. I will stay at this hotel again.
June 19, 2013
Rated 5.0 out of 5.0 by cow15 good stay
Enjoyed the breakfast on both days However sunday was the best-omelet and bacon.
nice firm king bed and large size room
kitchen/dining & front desk-all friendly
May 24, 2013
Rated 5.0 out of 5.0 Helpful and friendly staff.
This was our second stay at this hotel and we plan to be back next year for Merlefest. The manager has been very helpful to us and she keeps the breakfast buffet well stocked. Everyone on the staff is friendly and personable.
May 8, 2013
Rated 5.0 out of 5.0 by jwilliams Friendly staff
Friendly staff and very accommodating. Hotel and rooms were kept very clean, neat and organized.
March 10, 2013
Rated 1.0 out of 5.0 by Scott44 No Wake-up Call
I had en eventful weekend and drove 1070 miles on Sunday to be in Wilkesboro, NC because I had a 5:45 AM start time on Monday. Arrived Sunday night at about 11:20 PM for check in. Asked for a 5 AM wake-up call and tried to get to sleep ASAP. Unfortunately I awoke at 5:40 AM on Monday due to the fact that I didn't receive a wake-up call. I don't like to be late for anything, least of all work on a Monday morning. This is not the way I wanted to start my Monday or my week!
February 28, 2013
Rated 5.0 out of 5.0 by DEB333 Overwhelming hospitality
Everything went well, staff was awesome, wish I could stay longer.
I was asked over and over if I needed anything or could they get me anything.
February 20, 2013
Rated 5.0 out of 5.0 by BobbyTammyandFamily Very positive experience for the whole family
We were in town for family memorial service. We were impressed with everything about our stay. The staff was courteous and helpful. Our rooms were spotless. The best reasonably priced motel we ever had the pleasure of visiting. Would heartily recommend it to anyone. And not to forget the full breakfast. even the eggs were good! The children especially liked the automatic pancake machine. they thought it was so cool to push a button and watch two fresh pancakes come off the mini-conveyor. Like magic!!!
Bobby, Tammy and children
February 17, 2013