Rated 4.3 out of 5 by 126
Rated 5.0 out of 5.0 by Mr. Garfield Great freeway access, comfortable bed, nice breakfast
If passing through southern Arizona on business or pleasure, I would recommend a stay at the Willcox Holiday Inn Express. The staff was nice and helpful. The rooms are clean and beds comfortable. Nice breakfast choices.
October 15, 2014
Rated 1.0 out of 5.0 by unhappyphxtraveler thin walls, careless staff, dirty rooms!
I've stayed here on business the past 3 weeks, several night a week.
My first stay was interrupted by the front desk girl calling me at 7 am to ask me if I am smoking inside the non smoking room. She didn't believe me and kept accusing me!! While on the phone with her I was able to yell down the hall for a housekeeper to come check my room, call front desk and fix the mess. That worked.
On my second stay, the same front desk girl changed my reservation to a smoking room!!! I booked online, my email says 1 king non smoking, she had every never to change it.
On my third stay, the front desk girl complained the entire time through 4 check ins about how hard wring 8 to 10 hour shifts are. Either room beside me has the TV so loud that I can't even understand mine.
All 3 times the plugs in the tub were broken.. first one I had to hold open to let water drain periodically during my shower. Second stay there wasn't a plug and third the plug doesn't hold any water in the tub for a warm bath.
So much for relaxing!
October 15, 2014
Rated 4.0 out of 5.0 by Alexandra5 Good breakfast and great service
This hotel is very clean and nice. The breakfast was very good, with a nice selection of breakfast foods.
My only issue was the bed. The bed was too hard for both my husband and me, If you like hard beds, this location will be perfect for you.
Everything else was nice - the room, the hotel staff, the breakfast and the amenities.
October 10, 2014
Rated 1.0 out of 5.0 by vinnie14 Room lacking standard items
To add to my other complaints about the room there was only one waste basket.
October 8, 2014
Rated 4.0 out of 5.0 by Florence2 Quiet area, ease of access
Easy to access from interstate. Quiet area. Comfortable clean room and bathroom.
October 3, 2014
Rated 3.0 out of 5.0 by knockreff avoid if possible
The hotel staff is less then polite and many areas including the pool, room, and hallways are dirty
October 1, 2014
Rated 5.0 out of 5.0 by Dennnis YOU WILL NEVER EVER BE TREATED THIS KIND!!!
HANDS DOWN THE BEST STAFF WE HAVE EVER ENCOUNTERED.
THE HOTEL WAS IMMACULATE, COMFY, AND QUITE.
BREAKFAST WAS A VERY NICE SURPRISE, THEY EVEN PACKED UP A CINNAMON ROLL FOR ME TO TAKE.
VERY, VERY UNCOMMON EXPERIENCE FOR THIS DAY IN AGE, TO MEET AND HAVE THESE PEOPLE CARE AND TREAT GUESTS WITH SUCH WARMTH.
THANK YOU SO MUCH.
KEEP UP THE GREAT WORK
September 30, 2014
Rated 5.0 out of 5.0 by teresa2014 Clean - Friendly - very nice
I was not certain what to expect ... very pleased with staff and cleanliness of room! Will stay again if going through the area. Also ... breakfast was a plus with healthy choices for an option along with the eggs, bacon, sausage, and pancakes.
September 29, 2014