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Rated 4.3 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by My Stay at Willcox great room, relaxing, the front desk personnel was very friendly and knowledgeable of the local restaurants for dinner October 23, 2014
Rated 3.0 out of 5.0 Not perfect but the service staff made up for it Our room did not meet our expectations for HIE properties. That being said we had a great experience with the service staff especially the lady that serves breakfast. I just have to compliment her on her attentiveness and effort to make us happy. She was fantastic and that made our stay. We also had a very pleasant interaction with the maintenance guy who was also very friendly and courteous. October 22, 2014
Rated 5.0 out of 5.0 by Larry175 Clean, comfortable, and the staff was very helpful and pleasent. October 21, 2014
Rated 5.0 out of 5.0 by Good location and nice pool It was what I expected. It is at a good location off the highway, it has a nice pool, which our grandsons and I used, and the breakfast was very good. October 21, 2014
Rated 5.0 out of 5.0 by Great freeway access, comfortable bed, nice breakfast If passing through southern Arizona on business or pleasure, I would recommend a stay at the Willcox Holiday Inn Express. The staff was nice and helpful. The rooms are clean and beds comfortable. Nice breakfast choices. October 15, 2014
Rated 1.0 out of 5.0 by thin walls, careless staff, dirty rooms! I've stayed here on business the past 3 weeks, several night a week. My first stay was interrupted by the front desk girl calling me at 7 am to ask me if I am smoking inside the non smoking room. She didn't believe me and kept accusing me!! While on the phone with her I was able to yell down the hall for a housekeeper to come check my room, call front desk and fix the mess. That worked. On my second stay, the same front desk girl changed my reservation to a smoking room!!! I booked online, my email says 1 king non smoking, she had every never to change it. On my third stay, the front desk girl complained the entire time through 4 check ins about how hard wring 8 to 10 hour shifts are. Either room beside me has the TV so loud that I can't even understand mine. All 3 times the plugs in the tub were broken.. first one I had to hold open to let water drain periodically during my shower. Second stay there wasn't a plug and third the plug doesn't hold any water in the tub for a warm bath. So much for relaxing! October 15, 2014
Rated 4.0 out of 5.0 by Good breakfast and great service This hotel is very clean and nice. The breakfast was very good, with a nice selection of breakfast foods. My only issue was the bed. The bed was too hard for both my husband and me, If you like hard beds, this location will be perfect for you. Everything else was nice - the room, the hotel staff, the breakfast and the amenities. October 10, 2014
Rated 1.0 out of 5.0 by Room lacking standard items To add to my other complaints about the room there was only one waste basket. October 8, 2014
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