Rated 4.1 out of 5 by 60
Rated 3.0 out of 5.0 by 65Traveler Not typical of HI Express experiences
Hotel was completely sold out for weekend, yet they only had one poor gal on front desk to handle everything. She tried hard and was doing a good job, but management and housekeeping certainly did not have her back. On check-in, our room had 1 bath towel, no washcloths. Had to go back to the front desk to get towels as the poor gal had no one available to run them up to our room. Room also had no refrigerator, first time I've encountered that at an HI-E. Second morning, maid didn't leave any coffee. Stairwell carpet looked like it hadn't been vacuumed nor cleaned in quite a while. Not a great stay, and very non-HI Express...
February 26, 2014
Rated 5.0 out of 5.0 by Canada Lady Holiday Inn Express ~ Our first choice every time !
Once again Holiday Inn Express did not disappoint. Staying in Willcox was a delight. Great knowledgeable and pleasant staff. This was our second visit this winter and it always feels like coming home. Could have stayed a week. Everything was perfect !
February 24, 2014
Rated 5.0 out of 5.0 by AirAir Great location
We chose this hotel as it was ideally located to visit some of the tourist destinations within the area & this proved a wise choice. As the hotel had everything & more to offer. The staff were very friendly & the hotel was extremely comfortable. If & when we are in the area, we will use this hotel again.
January 27, 2014