Rated 4.5 out of 5 by 61
Rated 5.0 out of 5.0 by Mineola43 Great Hotel; friendly and helpful staff
We stayed at this hotel during a recent visit to Williamsburg. The location is great, the staff exceptionally friendly and very helpful. Even though we arrived early and our room was not ready, they checked us in and give us the keys so that we could go out exploring. They even offered to hold our luggage. The room was spacious and very comfortable with quiet air conditioning. The only issue we came across during our stay was that this hotel is sometimes used by group tours, so some mornings the lobby was very busy and the breakfast service would get behind. However, within five to ten minutes, the staff was able to re-supply and have most of us on our way. Also, when we asked Chelsea for a recommendation regarding locations to view the Williamsburg 4th of July fireworks (without having to fight the crowds and parking issues), she directed us to an excellent spot where we enjoyed the fireworks show.
To Chelsea and Angelique and the rest of the staff, thank you so much for welcoming us and making us feel right at home!! We will definitely stay with you again when visiting Williamsburg.
July 8, 2014
Rated 5.0 out of 5.0 by Umpire35658 Review
Great value and easy to get there. Review Title
Comfortable bed and great service.
July 7, 2014
Rated 3.0 out of 5.0 by kjsfzk New hotel
New hotel and very beautiful, however, there are maintenance and communication issues which the staff needs to work through. The manager was exemplary at making the appropriate adjustments to our rate after we experienced multiple issues in which timely resolution was not made. We would recommend this hotel for its location, pool areas, friendly front desk staff, and breakfast.
July 3, 2014