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Rated 4.1 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by Great overnight stay We had a one night stay in Williamsburg and this was a perfect place to stay. Great location! The pool water was warm in the winter and our daughter loved playing in it. A tad disappointed in the breakfast, we went down there around 8:30am and there were no biscuits left. My husband was disappointed and waited for more, but there was no kitchen staff to be seen. Not a big deal, but it disappointed my biscuit-loving husband. February 5, 2014
Rated 5.0 out of 5.0 by EXCELLENT HOTEL The staff here is phenomenal! From the moment we walked in, everyone was so accommodating and thoughtful. It was around midnight when we arrived, with a toddler, and "Cassandra" behind the desk offered to get us some milk for him to help get him settled and to bed. It was great having a pool to swim in, and all the staff interacted with our son and us, and breakfast in the morning was great. The rooms are very clean and neat. Excellent location, but it's really the friendliness and the hospitality of the staff that keeps us coming back to this location annually! January 31, 2014
Rated 2.0 out of 5.0 by You Get What You Pay For! Everytime you think you are getting a good deal, you end up with something below average. Pool did not look clean (so we didn't use it#. Mattress' need updated/replaced #my back hurt in the morning and I don't usually have trouble sleeping in different beds#. We found a half eaten cracker on the floor in our room and we DID NOT have ANY food in the room. HUMM! To top it off, breakfast is advertised as goingf until 9:30 AM. We went down at 9 AM, the place was packed #meaning the hotel was full# and there was no milk and very little left of much of anything else except eggs. They were even out of coffee for about 20 minutes. Now if I was the manager and I knew we had a full house for the night, I'd make sure we had enough supplies for breakfast. Normally enjoy Holiday Inn Express but not this one. January 9, 2014
Rated 5.0 out of 5.0 by The Howells We have stayed at this Holiday Inn Express several times. We love the staff and their eagerness to help. The manager is very helpful. It is nice to go where they remember you. Great Service January 5, 2014
Rated 5.0 out of 5.0 by great room and continental breakfast area We had a wonderful time, and the staff were warm and friendly and very accommodating. We will definitely stay here when we return! January 3, 2014
Rated 4.0 out of 5.0 by Adequate An adequate Holiday Inn Express. It meets expectations but does not exceed them. But it is okay. January 2, 2014
Rated 5.0 out of 5.0 by Great time We have stayed here before and will stay here again. The staff are wonderful and the hotel is very clean and comfortable. January 1, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel The staff was exceptional and the hotel layout was awesome. The breakfast room was huge and the amenities in the rooms were perfect. Great stay and great staff! December 4, 2013
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