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Rated 4.4 out of 5 by 356 reviewers.
Rated 4.0 out of 5.0 by Great friendly staff Excellent room and very friendly and helpful staff. I thought the room was a little over priced for the value but it was a good stay in a safe area. August 25, 2015
Rated 5.0 out of 5.0 by Great hotel to stay at overall we enjoyed our stay very good location close to restaurants and Busch Gardens and Water Country...customer service was excellent and food was great. Good job to the staff at Holiday Inn Express we will definitely use your hotel again when we come to the area. August 24, 2015
Rated 5.0 out of 5.0 by Enjoyed 5 Nights This hotel was wonderful. The room was comfortable and we really appreciated the fridge with a freezer compartment. We were able to refreeze our freezer packs each night so we could use them in our cooler for the next day's outings. I enjoyed the exercise room every morning....they had a high quality treadmill. I also appreciated the use of the computer in the lobby. They had a nice assortment of healthy options for breakfast. The staff was very friendly and helpful. I will definitely stay at this hotel again! August 21, 2015
Rated 5.0 out of 5.0 by Great Hotel Great Price Great Value Hello! I stayed here Sunday through Tuesday this past week and had a great experience. We stayed for Busch Gardens and the waterpark and we are all in our early 20s (4 of us). The hotel was VERY clean, the staff was VERY friendly (at all times), the pool was fun, and the rooms were perfect (double queen beds). The bathrooms had a shower tub combo with hairdryer. There was an iron and ironing board, and a small but nice TV in the "bedroom" area. 4 Pillows on each bed, 2 labeled soft, 2 firm, but they all felt soft to me. The room also had a mini fridge / microwave that were handy but it seemed to be missing a safe which would have been nice to have. Nothing went missing though so all is well! Breakfast was fantastic, I had the sausage gravy on english muffins. Unfortunately the pancake maker was broken and as a result broke my girlfriends heart (haha). Other than that all was awesome. At night time the breakfast area was always empty and a really nice place to play board games, drink coffee, and enjoy hot famous holiday inn express cinnamon rolls! (I was surprised they were out at night, and we took full advantage of that!) Being a coffee lover, the coffee was great as well. Overall a really nice trip, I would definitely recommend and will be staying here again! Thank you staff for the great experience! August 20, 2015
Rated 5.0 out of 5.0 by Relaxing Weekend Excellent Staff and Very Comfortable room on this stay in the heart of Williamsburg. Was in town for a two day golf tournament at Kingsmill Resort and returned to this Holiday Inn based upon an earlier experience. If you are looking for a quiet and comfortable establishment don't pass on this one. If there was one low point of the stay was the early hour I needed to be at the Golf Course and breakfast didn't start until 7 so missed out on getting something to eat, but that was a minor issue. August 19, 2015
Rated 5.0 out of 5.0 by Comfortable room and great service. Overall an excellent hotel. The room was spacious and quiet, the bed was comfortable, and the bathroom was spotless and had plenty of towels and washcloths. And, the breakfast was excellent. Also, the hotel is within walking distance of several restaurants and just a short drive from more restaurants and the outlet stores. August 19, 2015
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