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Rated 4.4 out of 5 by 245 reviewers.
Rated 4.0 out of 5.0 by Williamsburg and Jamestown Weekend This hotel is in a very good location to visit Williamsburg and Jamestown. Overall, this was a very good stay and we would return to this hotel in the future. January 23, 2015
Rated 5.0 out of 5.0 by Great Value We were coming in town for a wedding and I needed a halfway point. This was a great hotel. I will stay again on my next overnight to Williamsburg. January 21, 2015
Rated 5.0 out of 5.0 by LOVE IT Love Holiday Inn Express. Love staying at HIE and service was excellent. Front Desk even remember me from last year. Breakfast area service was wonderful. January 19, 2015
Rated 5.0 out of 5.0 by One of the best This is one of the nicest HI I've stayed at. Very nice attention to detail. January 18, 2015
Rated 4.0 out of 5.0 by Excellent Customer Service The relatively minor issues we had with our room at the Williamsburg HIE on Rt. 60 in Williamsburg were overshadowed by the exceptionally pleasant and attentive staff. Everyone went out of their way to greet us and assist in whatever way they could. The complementary breakfast was exceptional. The variety and quality of fresh foods and beverages, the dining accommodations and cleanliness of the dining area were terrific. The issues with our room and bath can be easily fixed by management and would not keep me from recommending HIE to others. We've already booked our next trip at a Holiday Inn Express, so we are comfortable with the overall quality of the hotel January 7, 2015
Rated 5.0 out of 5.0 by Great experience Hotel was great. Woman in charge of breakfast area was fantastic, please let her know ho good she is. hotel is clean and very comfortable. Great experience. All the staff were wonderful. January 7, 2015
Rated 4.0 out of 5.0 by Very clean and comfortable We stayed for two nights and found the location to be great and the rooms very clean. The staff was very friendly and helpful. We made our reservations through the internet and made a "specific request" which apparently was not passed along to the hotel. Upon arrival, our request was not honored initially. Bernice, in housekeeping, made sure we received the suite that we had requested and was very patient to make sure that we were satisfied with our accommodations. Danielle, at the front desk, was very patient and understanding. The only negative comment is we were not able to partake of the continental breakfast, as the breakfast area was so crowded both mornings that we elected to eat elsewhere. We had not budgeted for the extra breakfasts, which was a little disturbing. It may have been the hotel was close to capacity the two nights that we were there but having to go out for breakfast was a little inconvenient and costly, as we had relied on the continental breakfast. January 5, 2015
Rated 5.0 out of 5.0 by Great Complimentary Breakfast and excellent service This Inn has excellent service and a great complimentary breakfast. The check in process was very quick. The room was large and the beds were comfortable. The Inn is centrally located in Williamsburg and is close to all the attractions. Our stay was great! January 3, 2015
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