Rated 4.3 out of 5 by 50
Rated 4.0 out of 5.0 by lmlwerks Great service
Skye at the front desk was very pleasant and helpful. The refrigerator was missing from the room and she was able have one installed in our room. She even gave me milk from the breakfast area for my three boys at 11:00 pm. We stayed in a two queen, one sleeper sofa room. Plenty of space for 5. The pool was a big hit with the boys, sort of weird it was located in the Holiday Inn part of the buildings. At breakfast, the pancake machine was broken, but the great staff at breakfast was able to get us 6 pancakes and they were yummy. When we asked for a later check out time, once again, Skye stepped up and made the arrangements. We enjoyed our stay and would stay here again.
July 24, 2014
Rated 5.0 out of 5.0 by Super-Bod Accommodating staff
Several members of the staff assisted us before, during and upon check-out. It made this stop, after a long day on the road, very enjoyable.
July 23, 2014
Rated 5.0 out of 5.0 by Robert 56 Great service
I have stayed here before . Always great will stay the next time I am in Williamsport.
July 21, 2014
Rated 2.0 out of 5.0 by SteveH11 Roach Motel
My wife, daughter and I stayed at this location for a quick overnight stop. We arrive at 11:30 PM, went to bed and got up early to hit the road again. While we were sitting down for breakfast, I just happened to look on the floor and seen a dead cockroach sitting next to my table. I could just imagine how many more there are, crawling around, where we can't see them. We dumped our breakfast and informed the manager. A quick thank you, I'll take care of it and off she went. A quick search of our luggage showed no stowaways so off we went. I filed a complaint with Holiday Inn and I appreciate Katie and Gerald getting back to me. But I'm thoroughly disappointed, they wouldn't cancel and refund my prepaid booking for the following week.
July 17, 2014
Rated 5.0 out of 5.0 by Taz45 Great Stay
Great place to stay, reasonable price and good breakfast
July 16, 2014
Rated 5.0 out of 5.0 by Dj rock Check in
Didn't like how the representative wanted to see my credit card during check in & I stated I was using cash...
July 16, 2014
Rated 3.0 out of 5.0 by Samson Wierd Location
The HI express is actually connected to a Holiday Inn? Why? I parked and walked into the hotel then was directed to check into the Express. Suggestion: ONE Service sation, or allow guests to check in at either location to either hotel. Also I ask for a ground floor room. Why am I put on the 3rd floor? Finally, I expect to find the bill under my door. If I leave without it I must do some detective work to retrieve it. Happily, I made a call once I returned home and the bill was emailed as a PDF attachment almost instantly. I actually wish I had this option for every stay: automattically email me the receipt.
July 13, 2014
Rated 5.0 out of 5.0 by maryod Williamsport Holiday Inn Express
The hotel staff was friendly and efficient, rooms were clean and well-appointed, breakfast buffet had a nice variety of hot and cold foods and the quality was excellent.
July 13, 2014