Rated 5.0 out of 5.0 by FWDD Great place to stay
I have stayed here many times and I always have a great stay. Service is great, rooms are clean and the place always smells clean in general. The Internet is nice and fast also.
May 12, 2013
Rated 1.0 out of 5.0 by NCTraveler1 Great Place to Stay
I was pleasantly surprised! I would stay here again. Personnel very nice and accomodating. Room was comfortable and clean.
May 4, 2013
Rated 1.0 out of 5.0 by Jeb1955 Average hotel with outrages pet fees!
Stayed TWICE at this hotel the month of Aorill, 2013. Having never been to Williamston before, I was told by others (Horse Show folks)that this hotel would give us a discounted room rate and they were PET FRIENDLY. This hotel is MOST convenient to the show grounds, and before I made my reservations, I talked with the hotel personel about the rooms and the "discounted" rate & that they were pet friendly. Our first visit was OK, because I paid for suites for my husband & I AND my horse trainer! My trainer was there 3 nights and us 2 nights, and my room was charged the additional pet fee of $55 for BOTH nights! We ended up on the top floor so before we left, I asked the staff about a bigger room on the ground floor for our NEXT visit in 2 weeks. I was able to book my room early, and got a suite on the 1st floor beside the side exit door. The room rate was higher which I knew, but OVER a $100 in pet fees for EACH night was a bit much! ALSO, I paid for another room for my horse trainer! I have 4 dogs (all small and often stay in hotels) so I am use to paying pet fees. My dogs have stayed in 5 star hotels and have NEVER been charged this much in pet fees! I complained at check out & was told a manager would call me back. NO ONE called so I called back 4 days later, and asked to speak with the Manager. NEVER got to talk with manager! Will NEVER stay at this hotel AGAIN! Obviously, it does NOT pay to be honest and TRY to be a responsive Pet owner! I ALSO wrote a reviw on TripAdvisor!
April 29, 2013
Rated 1.0 out of 5.0 by cartee Great Stay
I cannot say enough good things about this Holiday Inn, the staff was great especially Carla she was very friendly and helpful. From the start she recognized me has a Priority Club member and even gave a me an upgrade I was very pleased. I will stay there again.
April 25, 2013
Rated 5.0 out of 5.0 by LOVEtoTRAVELplaces BEST PROPERTY
I loved my stay here at the hotel because it was very peaceful and I loved all of the staff here at the property!!!!!
April 24, 2013
Rated 1.0 out of 5.0 by KarenH Poor service
I had booked the the visor team a week before. One double for Fri & Sat and a king for Sat. The same as the team. When I arrived I was told I had no room Fri. And nothing was available. After much stress and looking I was told I was book for Sat. & Sun. The games were over Sun. Morning so why stay,everyone was going home. Then I was told OH, we have a room, surprise.Sat. Morning I paid for the king so I won't have to stand in line I was told I could just pick up the key. When I got there in the afternoon there were @20 people at the desk.rooms were messed up the man at the desk the them to switch the rooms as needed among themselves. Then some people did't even have rooms. People were mad. One family got so mad she went 20 miles away to a complete different hotel. Everyone was mad. Was told my room was not cleaned yet ant it was 5p.m.I asked about breakfast and told it ended at 9:30. So at 9:05 we came down to nothing and told they were not putting anything else out. Behind us were 12 more people. Only cereal and muffins to eat. Sun. Went down early and only bacon and nasty eggs. No fruit at all. I had 2 people in my group thar has gluten allergies, so nothing again they could eat. I have family the lives in Jamesville, and stayed there before but never again in williamston.without a lot of thought.
April 12, 2013
Rated 5.0 out of 5.0 by jimc55 Perfect place to stay
Staff there takes care of every request
The manager, Paris, was the most professional and attentive staff person I have ever dealt with. Thanks !
April 12, 2013
Rated 4.0 out of 5.0 by PBTH Exceptional staff, room sub-par
Paris, the gentleman that helped us check in was exceptionally nice and welcoming.
The room was spacious and well laid out, but had a musty smell. The water in the bathroom sink also had an odd musty smell. We were not in the room other than to sleep basically, so did not feel the need to move rooms...but hopefully this can be looked into and corrected as other than that we would highly recommend based on the staff alone.
April 12, 2013