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Rated 4.2 out of 5 by 58 reviewers.
Rated 5.0 out of 5.0 by A comfortable stay to break up a long trip Our family of 8 stopped here on our way to the beach. We were welcomed warmly, our rooms were very nice, beds were comfortable. There was no noise from outside, the whole hotel was very quiet. We all slept well, enjoyed a delicious breakfast. The children in our party were thrilled at being able to select the items they wanted to eat. The breakfast hostess was friendly and kept the food items well supplied. As we left we received a friendly farewell from Aaron, at the front desk. We went on our way rested and plan to stop here every time we go to the Outer Banks. June 14, 2014
Rated 5.0 out of 5.0 by The bed was comfortable and service was greT. The Hotel staff was very helpful. I enjoyed my stay. I would stay again in any Holiday Inn Express in other cities. June 5, 2014
Rated 5.0 out of 5.0 by Enjoyed my Stay!!! Pricing was average Staff at the hotel was great. Their customer service was amazing June 4, 2014
Rated 3.0 out of 5.0 by Average Hotel Our stay was average. The hotel was clean. The staff was just OK. I left a pair of Nike cross-trainers (shoes) in the closet. The next day after our departure I call the hotel to see if someone would send my shoes to my residence. The hotel clerk said they would. A week and a half later no shoes and no communication from the hotel staff. I'm very disappointed with the lack of follow up. June 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everyone was very pleasant there, even as late as we had to arrive. Our overall stay was extremely recommendable. June 2, 2014
Rated 4.0 out of 5.0 by bonus points stay Very good choice for Reward Night stay and my experience at your hotel was very good. I found the staff very friendly and helpful. The rooms were very clean and comfortable. I also had the breakfast and it was good. May 26, 2014
Rated 1.0 out of 5.0 by Did not recognize me as a Platinum member I did not get recognized as a Platinum member and I was given a non-standard room. The room was smaller than normal because it was adjacent to a staff room. May 13, 2014
Rated 2.0 out of 5.0 by Started out bad... I arrived and checked in.. No comment on status was made, and currently most hotels are offering a goody bag or 500 points.. Even though the bags were right behind her, nothing was offered.. I was given this tiny closet of a room behind a staff closet.. The shower curtain was literally hanging by just a couple screw threads and the tub bottom looked like it'd been used for traction in a drag race. I went downstairs and asked for a room and got something a touch larger.. The next morning the shower drain didn't work, resulting in a pond in the bathtub. I mentioned it to the gentleman at the desk when I left for work.. Next morning, same issue.. Tired of complaining, I was looking forward to checking out of this hotel, and did so the next morning (still shower pond issue.) On a good note, I found out the original checkout person was no longer working there. At least people arriving after me would be able to check in faster than a 20 minute wait, even though it was 3 in the afternoon. The rest of the staff were very nice people.. The place was rather substandard for a HIEX.. May 11, 2014
Rated 1.0 out of 5.0 by Where is my receipt? I have called the property multiple times to get a copy of my receipt. The hotel did not have it prepared for me as I left early a.m. to catch an early flight. I was promised they would email my receipt but I have not received it. I called the property twice and still I have not received it. I was promised that the GM would call to ensure I received my receipt, no call to date. I will not recommend this property to my colleagues for our future business in the area. May 8, 2014
Rated 5.0 out of 5.0 by The woman at the front desk was very pleasant. Great hotel!!! Great Staff !!! I will most definitely visit this hotel again. When I am traveling and need a rest stop. February 26, 2014
Rated 5.0 out of 5.0 by Great Service Everything was more than satisfactory. Excellent staff was extremely accommodating to our wishes. The only poor note was the pull out bed....Horrible Very uncomfortable but we were only staying one night or we would have requested another bed. February 4, 2014
Rated 5.0 out of 5.0 by Odd Job My wife and I were on a business trip and as always, we stop over in Williamston at the Holiday Inn Express. The weather was wonderful for a December evening after Christmas. Upon entering the foyer, we were met by a manager who was a Steve Harvey-like; how many rooms would you like today Sir, three? And the light fun began and lasted throughout our stay. Our room was comfortable and faced the road. For breakfast, we feasted on a variety of goodies. Upon leaving, we were wished safe travel and invited to come back to stay with us again. January 1, 2014
Rated 5.0 out of 5.0 by Awesome This had to be the nicest HIE in which I have stayed. Loved the room layout (king with sleeper sofa). Very comfortable and wonderful staff!!!! November 19, 2013
Rated 5.0 out of 5.0 by Always a pleasure It's always a pleasure visiting this Hotel the staff is always friendly and helpful, they call me by name when i walk in the door. I never have to worry about my room being clean. When i visit i'm always staying for 2 to 3 days and i know that i'm in a nice safe enviroment. love it November 15, 2013
Rated 5.0 out of 5.0 by Bed slept great and nice hotel STayed here for 3 nights to attend a local horse clinic. Continental breakfast was great. Especially the pancake maker. Everything was really nice. thanks, October 17, 2013
Rated 5.0 out of 5.0 by Very clean, comfortable bed and friendly staff We always stay at the Holiday Inn when we visit Williamston. Always enjoy my stay and know that it will be a pleasurable experience!!! Love staying here!!! October 8, 2013
Rated 5.0 out of 5.0 by What a gem. There are not a lot of choices for hotels in this area. What a wonderful surprise. The room was perfect and the amenities were great. Fitness room was a plus. Loved my stay. Will definitely be a repeat customer. Way to go Holiday Inn Express. October 6, 2013
Rated 5.0 out of 5.0 by My second home. I stay at this hotel on a regular basis. I prefer the HIE chain and stay at them quite a bit. For the most part I can always count on them being clean, comfortable, friendly and cost competitive. My only gripe would be the smoking in this hotel. There are times that I would swear some one was under my bed smoking away. On a positive note, I have stayed at other hotels in Williamston and I am positive that HIE is the best by far. Their internet works great too. September 30, 2013
Rated 3.0 out of 5.0 by Ok for a quick overnight stay. Staff was very friendly. The room was clean. Needs more electric outlets. Really is in the middle of nowhere. As a woman traveling alone I would not stay again. September 22, 2013
Rated 4.0 out of 5.0 by Unsecure I stayed in room 124 which is on the ground floor which is OK however the curtin would not close proerly so I had to use my shoes to prop against the window so no one could look in. The door to the room needs some repair; after you would open the door the deadbolt lock would remain engaged so you would have to manipulate the door handle to make the lock go in and then make sure the door would colse behind you as you left September 22, 2013
Rated 5.0 out of 5.0 by Staying here We have 6 rooms rented here now, and everyone has been great to us all. The rooms are great. I would like to say Thank You September 10, 2013
Rated 5.0 out of 5.0 by Nice Hotel Really comfortable beds. Close to arena which is always good when you have to be at the arena late. September 6, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. recommend the hotel to anyone headed to Williamston NC. was very friendly and super clean. September 4, 2013
Rated 4.0 out of 5.0 by Horse Show at the Bob Martin Ag Center I stayed at this particular hotel because of the proximity to the show grounds. I stayed in a suite. It was nicely appointed, clean and comfortable. The staff at the front desk when I checked in was nice, but the staff throughout the stay, not so much....Customer service training may be warranted.....The breakfast was really not good....The attendant was friendly and kept things stocked and clean, but talk about "budget" breakfast. I know it's included for free, but really....and it would have been nice to swim or utilize the hot tub, but they were both down...this was not my first stay here and I will stay again. Primarily for the convenience of location. August 21, 2013
Rated 3.0 out of 5.0 by Disappointing stay at this HIE We stopped here on the way to the OBX. We seek out HIE on our rather frequent family travels. While the vast majority of our stays are great, this one was disappointing. To begin, they had the reservation incorrect. We needed a King Suite becuase of space issues, which is what I made the reservation for. The only one left in the hotel was a smoking King Suite (versus the NS Double Double). We went with the double and it, of course, is sandwiched on the top floor among the smoking rooms. The hallway was putrid. You could not avoid the second hand smoke in the lobby either since they let everybopdy smoke directly outside it under the awning. Second, breakfast was horrible. Hardly any fresh fruit; loads pre packaged eggs and sausage, water down orange juice and half stale bread for toast. Last, we were traveling with a 10 month old and hoped to keep our pack and play tucked away neatly in the car among all the other packed items. We ended up pulling it becuase they charged $35! to rent one. We needed two extra towels and they told us to come down and get them. What kind of service is that? We will not come back. BTY if you do get stuck here, the restaurant close by, T-bones, is family owned and serves some great chicken, stuffed potatoes and does have a fresh salad bar with fruit. August 13, 2013
Rated 5.0 out of 5.0 by Just Right Good location for events at the Martin Agricultural Center right across the street. Easy and friendly check-in. Room nicely done up. Hot coffee in the lobby. Pool and hot tub just right. Hot breakfast was tasty and ample. Friendly staff gave good "tourist" information. We will be back again. July 20, 2013
Rated 4.0 out of 5.0 by Williamston IHG Would have been nice to have a local business map and a small frig in the room. Nice property up to standard expected July 7, 2013
Rated 5.0 out of 5.0 by Much Improved Have stayed here numerous times in the past 6 months, last time was a disaster. Hotel has undergone a significant management change and is again what you would expect from IHG. Would be nice if you could purchase a newspaper on site. July 6, 2013
Rated 3.0 out of 5.0 by Not bad This hotel has a captive audience, in that it is directly across from the Senator Bob Martin Agriculture Center. We chose to stay here while attending a horse show. We stayed for 2 nights. Because of our schedule, we were unable to avail ourselves of breakfast on one morning, but on the second morning, the breakfast selections were decent. Unfortunately, the pancake maker was broken. The biggest concern I had was that, upon our return on the second day, it appeared that housekeeping had not cleaned our room. The bathroom trash had been emptied, and towels had been replaced, but the trash in the main room was still full and the beds hadn't been made. When I mentioned it at the front desk, the clerk apologized and said that the housekeeping staff must have been interrupted. Hmmm...... This was a nice hotel, but honestly, there are a few other nice hotels in the area where I can get my trash emptied and my bed made. Additionally, I was not greeted by name, nor was I welcomed as a Priority member. On the other hand, one evening, while searching the hotel vending machines for a bottle of water (they were all out), the kind young man at the desk apologized profusely, and provided me with 2 bottles of water which he got from his vehicle. June 7, 2013
Rated 2.0 out of 5.0 by loud My stay was noisy, and I was unable to get any sleep. I complained to the front desk twice, and they were unable or unwilling to change the situation. I asked to switch rooms and was told there wasn't another room available. I will choose another hotel the next time I am in town. June 3, 2013
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