English
Willows
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-530-934-8900
Hotel Fax: 1-530-934-8902
Hotel Fax: 1-530-934-8902
Rated 4.3 out of 5 by 26
reviewers.
Rated 1.0 out of 5.0 by oneinhim79 Hotel nice but ..
Nice clean hotel and room. Check in a pleasure. BUT, the room was noisy- bathroom light clicked all night, refrigerator hummed so loud we had to unplug, then I was awoken at 11:30 p.m. with a phone call from the night clerk telling me the credit card I charged a 16.99 movie on was declined. WHAT?! AT 11:30 in the middle of the night I didn't need to know that! I gladly took care of it at check out when I paid cash for my room. The next morning the desk clerk was appalled and profusely apologized. I didn't care about the free movie she offered but wanted the other details noted and the staff error rectified. We wont be stopping there again. Sorry HI- your other hotels have been great but this one was a bust- extremely disappointed!
May 7, 2013
Rated 5.0 out of 5.0 by CHICO615 Visiting daughter
We were making a surprise visit with our daughter attending Chico State. Made our reservation about 9:30pm and arrived about 12:30 am. Check-in was fast and we were in our room quickly. Room was very clean and the bed was very comfortable. Will stay there again on another visit, less than an hour away from Chico.
May 6, 2013
Rated 1.0 out of 5.0 by Vet1 Disappointed veteran
I've enjoyed staying at this HI Express for a few years now during my frequent visits to Willows (6-7 visits per year). Unfortunately, when I checked in for my stay this week I was told that the hotel would no longer be offering the government rate to veterans, as they have for the last few years. I was quite disappointed to hear that, and will be looking at other hotel options in the area who do honor our veterans.
April 5, 2013
Rated 1.0 out of 5.0 by mamoo Suits our purpose
It was a perfect first-night stop on our way to So. Calif. HIE is always our first choice, as we can depend upon it to fill our overall travel needs.
March 18, 2013
Rated 2.0 out of 5.0 by LukeDonald7 No water for shower! No elevator!
The staff were wonderful--I did not envy them the job that morning!
There was a leak in the water system--the elevator was not working!
We were on the top floor--so the elevator not working--gave us our morning exercise--which was good.
I really thought that they could have given the guests discount. Or perhaps bonus points or a letter etc.
Or perhaps a discount for our next stay at HIE.
We stayed in another chain the remainder of our trip home to Canada.
March 13, 2013
Rated 5.0 out of 5.0 by SCHRODAWG81 Great Clean Services
The staff were very accomodating and awaiting my arrival. The Room was very clean and well maintained during my two night stay.
The facility and all areas are well maintained by the staff.
I will definitely recommend this Holiday Inn Express to either the business traveler or family on a holiday travel.
March 5, 2013
Rated 5.0 out of 5.0 by Travelerk Always a pleasure
The staff takes time to greet you with a smile and patience and will take extra time to recommend places to eat or things to do. Very helpful if anything is missing in your room or if you forget something! I stay here every month for business and the service is consistantly excellent.
February 20, 2013
Rated 5.0 out of 5.0 by tom37 review of stay
Our only suggestion is to fix the noisy refrigerator. It interuppted our sleep because of the vibration sound.
Everything else was excellent!
February 19, 2013
