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Rated 4.5 out of 5 by 91 reviewers.
Rated 1.0 out of 5.0 by Suits our purpose It was a perfect first-night stop on our way to So. Calif. HIE is always our first choice, as we can depend upon it to fill our overall travel needs. March 18, 2013
Rated 2.0 out of 5.0 by No water for shower! No elevator! The staff were wonderful--I did not envy them the job that morning! There was a leak in the water system--the elevator was not working! We were on the top floor--so the elevator not working--gave us our morning exercise--which was good. I really thought that they could have given the guests discount. Or perhaps bonus points or a letter etc. Or perhaps a discount for our next stay at HIE. We stayed in another chain the remainder of our trip home to Canada. March 13, 2013
Rated 5.0 out of 5.0 by Great Clean Services The staff were very accomodating and awaiting my arrival. The Room was very clean and well maintained during my two night stay. The facility and all areas are well maintained by the staff. I will definitely recommend this Holiday Inn Express to either the business traveler or family on a holiday travel. March 5, 2013
Rated 5.0 out of 5.0 by Always a pleasure The staff takes time to greet you with a smile and patience and will take extra time to recommend places to eat or things to do. Very helpful if anything is missing in your room or if you forget something! I stay here every month for business and the service is consistantly excellent. February 20, 2013
Rated 5.0 out of 5.0 by review of stay Our only suggestion is to fix the noisy refrigerator. It interuppted our sleep because of the vibration sound. Everything else was excellent! February 19, 2013
Rated 5.0 out of 5.0 by Memorable stay off I-5 in Northern California Great stay and a enjoyable visit at this Willows, CA Express. They have a friendly staff and a great breakfast host who really shows to care for her guests. For a local restaurant in this small town, I recommend Casa Ramos. February 14, 2013
Rated 4.0 out of 5.0 by Like This Hotel Nice and clean and very comfortable. Great breakfast!! February 5, 2013
Rated 5.0 out of 5.0 by Always stay while on the road if I can I like to stay at HIE when possible because I like the dual sheet bedding rather than bedspreads. I think it is a much cleaner way to sleep.l travel up and down I-5 atleast twice a year and there is always a HIE located convenient when I am tired of driving. February 1, 2013
Rated 5.0 out of 5.0 by Great place on Interstate 5 I usually stop here on my way from CA to the Portland area. I've always had a nice room with excellent front desk help. One night the people above me were apparently having a WWF match so I ask the front desk if they could move me which they did. I was exhausted from a long day of travel so I really appreciated it. Lot's of good places to eat within walking distance. Good breakfast in the am and a Starbucks just across the lot. Hard to go wrong. January 29, 2013
Rated 5.0 out of 5.0 by Understanding staff We enjoyed our recent stay at this property. My husband and I were returning home on a road trip from Washington state to California. The purpose was the funeral from My 92 year old Mother. The following evening I realized that I had left my winter coat in our room at the Willows, when we checked out that morning. I phoned the local number, spoke to the front desk staff person, and was assured that my coat was found that morning. They would put it in the mail to me, and charge it to our ccard. I was delighted with the offer of such a great service. My coat arrived at our home in Washington, and was delighted to have such a quick response. In the pocket was a memento from my Mothers service. A simple white rock, but it was part of her memorial service, and all of us had one to take home with us. Thank you so much for the extra time and effort. January 28, 2013
Rated 5.0 out of 5.0 by Nice Accomodations We were tired and on the road, it was getting late, so I surfed the net and found this Holiday In Express along I-5. Nice choice. Will stop by again in our travels. January 9, 2013
Rated 5.0 out of 5.0 by Great atmosphere and Wonderful service, Exceptional stay This was buy far the most enjoyable stay I have had in the last few months. I stay at Holiday Inn quite often and this was a real treat. I would recomend this hotel to everyone. Great service and a warm and friendly staff. The breakfast was outstanding and I was treated like a King. My wife who is very picky, loved this hotel. January 2, 2013
Rated 5.0 out of 5.0 by Staff Jamie and Christine are the best!!! Jamie handled some complex reservations perfectly!!! And it is always a pleasure to see Christine and her wonderful smile and delicious breakfasts!They keep us coming back. December 14, 2012
Rated 5.0 out of 5.0 by Road trip Very convenient location. Close to on and off I 5. Both fuel and dining is close. The staff was both friendly and courteous. The facilities were very clean and well maintained both in the room and the lobby. Quite and restfull even though it is close to the highway December 7, 2012
Rated 3.0 out of 5.0 by Great Service & Clean hotel, but they don't throw out the smokers! The hotel looks fairly new and is very clean. Rooms are spacious and staff is wonderful, but incompetent when we complained about the smokers in the adjacent room. You need to ask the people to leave when they smoke in a non smoking hotel--it disturbs the other guests who do no smoke and are very sensible to smoke. You should have a zero tolerance policy and post it in the rooms. We could not sleep, the smell of smoke really bothered us all night. December 3, 2012
Rated 5.0 out of 5.0 by Willows Very nice,quiet, very clean rooms, very good breakfast meal. November 29, 2012
Rated 4.0 out of 5.0 by thin walls makes it easy to hear the room next to you We stayed here one night on Sat. Nov. 17th in a king size suite. The room was spacious and clean. The sheets are in dire need of being updated as they are scratchy and well worn. As in worn out. Even though we had a suite on the top floor it was noisy. The walls are so thin we heard the conversation going on in the room next to us and below us. Our room was also located across from the ice machine which I thought was odd since we paid MORE for a suite with a poor location. November 24, 2012
Rated 5.0 out of 5.0 by By far the best I have stayed in I always stay in iChat hotels and this one was the best ever. We are driving cross country and the whole family is still talking about how willows had the best experience ever. November 23, 2012
Rated 5.0 out of 5.0 by Comfortable stop while traveling While we only spent one night at this Holiday Inn Express as we traveled to visit family, it was a comfortable and quite enjoyable stay. The staff at the front desk were efficient and friendly, and the room was clean and comfortable, bed was extremely comfortable and we were able to wake feeling well rested. The breakfast was good, with many choices, and we were well satisfied as we headed out for another day on the road. Thank you, Holiday Inn Express!! 2 travelers from Oregon November 20, 2012
Rated 5.0 out of 5.0 by Love This Hotel! My family and I are from Victoria, Canada. We stay here every time we are passing through on our way to Vegas or Disneyland. The Holiday Inn Express in Willows California is our place to stop and rest after a very long drive. We recommend staying here to everyone we know or even strangers. My 4 year old can't stop talking about the pancake machine! My husband and I loved the comfy beds and choice of firm or soft pillows. The lady that runs the place is great! She is always very kind to the kids (giving them cookies for the road), she makes the stay even more enjoyable. Awesome! November 12, 2012
Rated 5.0 out of 5.0 by Super fast internet Nice clean rooms friendly staff and also enjoyed the breakfast. Thank you. October 28, 2012
Rated 5.0 out of 5.0 by First time stop in Willows - Great Stay! From Bend to Willows Beautiful Fall color day HIE Willows terrific! Smooth checkin, warm welcome, excellent room with Microwave & refrig (incl freezer), and fresh cookies in the evening! October 24, 2012
Rated 5.0 out of 5.0 by Perfect place for those who travel with pets. We stayed at the Holiday Inn Express in Willows CA on our way to Portland and we stayed at the Holiday Inn Express in Woodland CA on our way back to San Diego. The accommodations at both facilities are lovely and perfect for our small Lakeland Terrier. Our room in Willows was on the first floor, near an outside exit and the back of the building. We were both comfortable and unobtrusive. Being away from the busier spots in the hotel, our dog was totally at ease and relaxed. Taking him out for walks couldn't have been easier. The decor, upgrades, amenities, friendly staff, wonderful buffet breakfast, nearness to the freeway and reasonable cost make this Holiday Inn Express the perfect choice for us. October 11, 2012
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